Innovative Spas

I have had a wonderful experience with innovative spa! I wanted a swim spa, my dog got hurt and needed to swim to help her. Danielle came out to meet me and worked to make this happen. Rosiebud loves her swim time! I live a few hours away from the store, but only a text or call away. What ever I might need anything they get right back to me. The spa is perfect. I would recommend them to anyone. I look forward to a long relationship with Innovative Spa.

They were helpful until after we decided to spend close to 5 grand on a above ground pool, they do not keep you updated on the progress at all. I would not recc

I really don’t appreciate being charged a retail price that’s marked up over 200% over online retail and be treated list that’s a fair and reasonable price. I understand and expect to have to pay a little more locally. However Innovative Spas is totally over the top. If you ask them about their prices compared to online, they just snort and say you can always just go get it online if you want to wait. So I do! I don’t want to wait, but I have gone in there at least four times knowing what something costs retail online (this is not the same thing as wholesale) and each time had to leave empty handed because I refuse to pay their insane markup. Would you pay 200% more for your car, or for clothes? I have frequently found the parts locally at a more reasonable markup too. Example: An Ozone generator online cost about $ 89.00 if you look around. I found it locally, new and in stock for a reasonable $ 115.00. Innovative Spas wanted $ 245.00 for the same item. Unacceptable! Innovative prices are what they are. Bottom line, they will try to take advantage you. Find somewhere else to spend your money.