Fairfield Inn & Suites Virginia Beach Oceanfront

My wife and I had an amazing time in the jacuzzi suite. We had an amazing ocean view and we were able to see the lights from the Christmas drive on the boardwalk. The king size bed was very comfortable and the staff and morning breakfast was great.

We enjoyed our time there. Access to the beach was wonderful. Most of the staff are very nice and accommodating. However my husband had a very bad experience with one of the managers, (who said that her name was) Kelly.
As my Husband sat in the parking lot waiting for a space, he decided to park near the entrance. In the particular space he’d chosen, there stood a woman and her daughter with a set of bicycles apparently waiting to put them into his car. My Husband tapped his horn to ask them to move so that he could enter the space. The woman and girl quickly moved and my husband slowly pulled into the space. A man (presumably the woman’s husband) because screaming obscenities and motioning to the various spaces open that my husband could have pulled into. My husband exited the car and said nothing, proceeding only to walk to our passenger side to retrieve his camera. As he entered our car, our car door tapped the door of the next car. The man ran around the car screaming obscenities at my husband who quickly checked to be sure the hasn’t been any damage. «Are you f’n crazy», the irate man screamed. My husband asked the man if it was necessary to scream and curse at him as there was no damage. A heated argument ensued between the men continued until my Husband told the man that he needed to back off. Suddenly the woman at the car began to cry loudly, «I’m a teacher and I can’t take all this stress… OMG!» A unidentified woman quickly walked up and ran directly to the woman who was crying. She began to comfort her and ask only HER what happened. After receiving the verbal report of events from this woman, she then turned to my husband and gruffly said, «Are you checking in or checking out!!!» My husband stated that it was none of her business. Only then did the woman identify herself as an employee and begin to threaten to call the police. My Husband then entered the hotel and we continued to pack our belongings. The police arrived shortly thereafter and ascertained the situation finding that nothing has really occurred short of a disagreement.
With the police in tow, Kelly (that may not be her real name) continued to antagonize my husband daring him to speak rudely to her in the presence of police. She also mentioned that we were late checking out (although we had called and been granted a 12 noon check out. The time then was approx 11:30). I then asked for a receipt for our stay and the Kelly refused to give it to me stating that it is against company policy, that I was done and could just leave.
Although it’s easier to teach your children that you can be judged by the content of your character and not the color of your skin, that’s not always true. There are some people like Kelly that will indeed hate the chocolate hue of your skin for what can only discerned as racial discrimination. Not everyone, but some. Take comfort in knowing that no matter how educated you are, no matter now well you present yourself, or even if you become the President of the United States, at some point… You will experience racism.
If you’re a Black man headed to the Fairfield Hotel at Virginia Beach be forewarned that this particular manager (Kelly) will be nice and nasty unless you walk in with someone who looks her.

We have no complaints.
**This hotel is oceanfront and all rooms have an ocean front balcony.
**The hotel is obviously heavily used but the staff does a great job constantly cleaning up.
**Good breakfast, eggs-​bacon/​sausage-​potatoes-​French toast-​cereals-​yogurts-​fruit, etc.
**Every staff member we ran into was very pleasant, courteous and even happy! A+ on staff. Great team. Even just passing a maintenance guy in the hall or being in the elevator with maid service personnel, they always gave a friendly greeting and were smiling.
***I am a ‘germifobe’ and rarely does a room not give me the heebie jeebies with a stray hair or bug or finger prints somewhere. I could find nothing of the sort. The room was spotless. Impressive.
***ok for a couple but definitely more of a family friendly kind of place. No out door pool but is a small indoor one. This is the middle of the boardwalk. It’s pretty busy and can get a little noisy.
*Comfy bed.
All in all a clean and comfortable place to stay.

In line with other similar properties.
The A/​C did not work and after 3 request, the first two responses to the problem said all was OK… the 3^rd technician, yes you are correct…(I am a licensed heating, A/​C, plumbing contractor)
They offered another room or to come and change the unit… I said too late I am leaving in the AM as it was almost 6:30PM at night, and we were on our way out to diner with a reservation…
As we left at approx. 11:15AM…the door opened without a knock and I was naked and the hotel person asked if he could change the A/​C unit… I told him to get out, can’t you see I am naked… my wife was in the shower.
Front desk was real nice, especially the gal who was with child, gave us suggestions where to eat out of the area…

The entire hotel faces the beach every room is Ocean facing the ocean!
This Fairfield is a solid four stars… located right at the ocean front and walking distance to anything along the board walk and strip. The staff was attentive and responsive to issues. I would definitely return. Free parking for patrons is also a plus.
The negatives, I felt the interior was a little dated and could use some up keep and renovation.
As I said I would return and plan to in the near future.

The staff was friendly! The Girl at the front desk was Amazing wish I would of remembered her name she went out of her way to make sure we were happy with the floor we were on and, we arrived about 4.5 hours early. The room was clean, Breakfast was great, and 24 hour coffee. great ocean view, dolphins jumping in the mornings, and great location so you pretty much can walk everywhere. The on-​site parking was a big bonus.

Frozen pipes at home nudged me to decide to take the family out for a little getaway since the schools and much of the city were closing due to winter storm Octavia. Covered parking was a must and Fairfield Inn includes this! Of course having all Oceanfront rooms, a heated indoor pool/​jetted spa with towel service, 24 hour coffee/​tea bar, free wi-​fi, and complimentary deluxe breakfast made this place irresistable for the price point! Executive suite 7^th floor. Plenty of room to spread out with oceanfront views from windows spanning the width of the suite. Stunning! Generously sized bath with 2 vanities. Would have liked a hair dryer, but not a deal-​breaker for me. Lots of hot water and 2 hvac systems to keep the room at your preferred temperature. Kitchenette with mini-​fridge, sink, microwave, and coffee maker. 2 TVs and stereo. Ice just down the hall. Beds were clean and comfortable, linens and towels fresh, and and pillows were thick and fluffy. Exercise room had 2 treadmills and elliptical. Pool and spa were crystal clear as was the flooring – not slimy at all! In the evening, we enjoyed playing our dominos by the fireplace downstairs while the kids had room to spread out and play with their toys or browse the internet on the guest use computers. This area is also where they serve the free breakfast buffet. On our visit they offered scrambled and hard-​boiled eggs, pork sausage links, hash browns, fresh fruit, yogurt, french toast, bagels, muffins, cereal, coffee, milk, and juices. The staff was friendly and helpful answering any questions I had. We needed a bandaid and the staff member gave us extra for later, which was nice. My family was very pleased by our stay. Always a fan, Marriott never ceases to disappoint. I’d love to make a stay at Fairfield Inn a winter tradition!

Great view from clean room. Our entire field hockey team slept in these rooms one night in January 2014. The pillows WERE HORRIBLE!!! I’m not a complainer or into pillows or anything, but no one on the team slept well. Every person I asked, said she didn’t sleep well because she had to sleep
Flat on the bed because the pillows were so awful.

I this this hotel is a 3 star hotel, it looks good can’t complaint but the breakfast area is cozy. This is the first Marriott I visited that is outdated all others I’ve visited are very good renovated, the guest service it’s alright I’ve had better experience, the best part of this hotel is the ocean front and balcony.

Update: when I spoke to the manager the next morning, they explained the issue was with the computer system and that the clerk was unaware of the price difference. They listened to me and addressed all my issues in a very professional manner. Extremely impressed with the responsiveness of the management. Definitely turned my opinion around. Thank you!!!

I stayed here in mid June and had a very positive experience. The rooms are clean, staff people friendly, and the location is fabulous. The free breakfast in the morning is top of the line in taste and variety. Very accommodating to our requests and would not hesitate to recommend this for your family!

So I just got back from 1 night there. Everyone is still extremely friendly, great staff, and clean rooms. I recommend this place. And there aren’t any homeless hanging out outside this time of year.
I stayed in a jacuzzi room this time, it was very nice and relaxing! Enjoy your oceanfront room.

Bedbugs!!! We found bedbugs in our bed, on the pull out couch, and in the carpet! Very nasty, and unfortunately it was only after we woke up we noticed. Never again.

The staff at the Fairfield Inn was great. The room was clean, the breakfast every morning was right. A couple of little details, like putting the toaster next to the bread would have been nice, but not a biggie. The biggest issue here is the Parking. There is a three level tight parking deck with Stair only access to floor 2 and 3. If you don’t get a spot on the first floor you are walking up and down stairs. Also, the exit is porly marked and people are always going out the one lane entrance. The place would have gotten 5 stars if I did not have to park

Fairfield Inn
Pulled in and parked no problem there, so what is it like to stay here…
The bad:
WIFI is spotty but works, for awhile then you have to log in again? Really I don’t know why it is still this way as other reviews have commented on it?
The matress one of the worst I ever slept on, really below par. I am the princess in the pea here.
Pretty good lobby but you have to wait in there a little too long upon arrival, as they cannot seem to get the rooms ready. Took 3 hours to get my room? Seems a bit long to me. When I said I was still waiting for the room they called housekeeping, still not ready so they switched rooms? So wait, they could have switched my room sooner, hmm. The excuse was they were full last night?
The bathrooms in the lobby are not big enough there is usually a line.
I think most people would like to see a room safe also, I just assumed every hotels had them. This is the beach it would be nice to lock a wallet or purse and use the beach. There response to this is there are safe deposit boxes behind the front desk.
We had an ironing board I guess some people iron their swimsuits?
But no hair dryer, really? C’mon
The good
Great location, pretty good room, nice balcony.
The elevators did not seem to be an issue some hotels have too many rooms for just two elevators .
This trip was the hottest week of the year and the air conditioning worked well in our room.
Breakfast was very good there was someone attending the food. Watching people everybody seemed satisfied.
Coffee and tea available in lobby. Big reason I stay at Marriott.
Bottom line any fellow Unilocaler knows Internet is paramount to say the pool? Would I stay here again not unless I hear from management that the WIFI is fixed.

Not a fan. I’m a Hilton girl, undeniable, but Marriott properties are «just fine».
The breakfast was the highlight — complimentary buffet, and with hot food — the egg scramble/​sausage thing.
The proximity to the beach was amazing… and if there had not been homeless people parked right out front morning, noon and night, it would have been more fantastic.
The rooms were OK. This is neither good nor bad, just OK.
All rooms are «ocean view» which is cool.
My biggest issue was the indoor pool. Why would any hotel in their right mind not build an outdoor pool to collect on the beach access and sunrays outdoors?
Why Fairfield, why?
Even an indoor/​outdoor pool with the magic door would be more reasonable. Does it get that cold in Virginia Beach? Really?

Stayed here for one night. Front desk person was aight. Had a second floor room with a balcony overseeing the ocean. The room was clean. Either the walls were a bit thin or there were just some real loud people passing by. The couch in the room did seem a bit worn but everything else was just fine. It is nice and quiet at night. Ahhh…

Beautiful beach, great location, amazing view from balcony, clean boardwalk… All went so well before we laid down in those «beds». Ouch!!! Horrible beds! None of us slept all night and woke up sore. So sad because the prices are hefty (650 for two rooms for a family a night) and the hotel has such wonderful potential. Oh… And the broken toilet was a downer. :(

Stayed for a week here on vacation in early July. Had a whirlpool room and lived it. Great view and great location. Tried to use the wifi once to check my bank account, no dice but I had no serious need for it. Staff was friendly but the continental breakfast can be nuts so get there early.

There is good and bad in any hotel.
The good:
Beachfront — Open the door, cross the boardwalk, sand, ocean, dolphins.
Breakfast Bar — Eggs, bacon, sausage, cinnamon rolls, blueberry muffins, french toast, fresh grapefruit, etc…
Indoor Pool — Great for a dip on the way home from the beach.
The Bad:
Wireless — Always tough when a place advertises wireless and the coverage is spotty.
Rooms — How can a relatively new hotel have such beat-​up furniture and busted phones.
Water damage and dirty sheets — Not much more to say here.
Fine for a few days, but a return trip is probably not in the cards. Plenty of other places on the ocean.