Barclay Tower Suites

Good view of the ocean, but the front desk staff are not welcoming at all. Be ready when you check in for them to not be welcoming and they get annoyed if you ask them questions.

I was quite unhappy with this hotel. On
it got a rating of 8.2 so I was convinced it would be pleasant but I couldn’t be further from the truth.
I couldn’t help but notice how unwelcoming all the black staff were. Didn’t volunteer any information which has been my experience when going to hotels. They seemed disgruntled and bothered to see us. The only hospitable and welcoming staff member just so happened to be a white lady.
The rooms are very dated. Their were roaches in the bathroom at night. Yes, roaches. The only thing this place has going for itself and I’m afraid it’s the only thing keeping it in business is the oceanfront. The room face it and they have small balconies. Cheap plastic chairs and the balcony seemed like it had not been wiped down in a long time.
The location is great but certainly doesn’t make up for service and décor. The toilet wouldn’t fill back up. I had to tamper with it. The soap dish in the shower had been ripped off, and the shower head had mildew all over it so I asked the front counter (black lady) if there was anyway a maintenance person could come up to the room and replace it. She was making gestures and looking away down and told me there was no maintenance personnel on nights, only during the day. I asked her if she could make it happen and she scribbled it on a napkin. Never looked at me in the eyes once. We had the room booked for two nights but ended up leaving the very next day. I don’t recommend this place to anyone wanting to spend a romantic weekend with a girl/​boyfriend or spouse. I’d give it no stars but I at least encountered two nice staff members (failed to mention the pretty little black security guard).

I’m very torn about this place. We just spent a weekend there. It is a little dated, but for the most part it’s a nice place to sleep. The bed was comfy and the linens were clean. The bathroom could use some updating and the kitchen is a joke. Thankfully it was just my husband and I so having a kitchen didn’t matter. If it had been our whole family we would have been in trouble as we cook most of our meals at our place to save money. The refrigerator is the size of a college dorm fridge, there is no freezer, and the oven is so small I don’t think a frozen pizza would fit in it. On top of that the breakfast they provide is not what we expected. Yogurt, stale danishes, and three kinds of cereal. It was kind of strange. Anyway, like I said, I’m torn. Its not a bad place to lay your head at night but if you plan to spend more time in your room or do any cooking in the room, you’ll need to find another place to stay.

My review is long overdue… i’ve vacationed with my husband and 2 kids in 2012 and 2013. The price is not expensive, there is breakfast each morning, and its right on the beach. No matter which room you stay in… you will get an oceanfront view! What more can you ask for?
It is clean and we did not have any issues with checking in or out.
Pros
There is a kitchenette which is perfect for family vacations!
Cons
Limited parking.
The Galaxy pizza spot right across the street is awesome!
Citrus restaurant is a great place to eat as well.

Very disappointing. The hotel is very dated and in desperate need of upgrading. Our air conditioning would not get cold. We were sweating every night. Mold in bathroom, holes in our sheets. The windows have never seen a bottle of windex or paper towels. The bed was uncomfortable and the living room furniture needed to be replaced. The whole place felt dirty. The only positive is that it’s oceanfront. Also, I’m not a smoker, but if you smoke you definitely don’t want to stay here. The entire hotel is smoke-​free, including the balconies. If they catch you smoking you pay a $ 250 fine. They need to call Gordon Ramsey ASAP!!! We will never come back here.

For the price, this is a good place to stay. Its oceanfront, and in an awesome location.. It is one of the older va beach hotels, and it shows. The hotel could use a lot of renovations and such, but again, at the price point it serves the need well. All the rooms are suites which is great. Each has a kitchen with pots pans and utensils which comes in handy with kids.
It is rather dated, with popcorn ceiling and older furniture inside, but the hotel is starting to make small changes and it’s noticeable. The pool area is indoors, but decent sized and I’ve always enjoyed it. The hot tub is also nice.
The main reason I give 4 stars and not less is that the staff is fantastic. From the front desk people, to maintenance, to housekeeping… they all were pleasant. Even in the elevators they asked of we were having a good stay, and if they could help. Them taking a few seconds out of their day to ask us made us feel welcomed.
Again, there are bigger, badder, and newer hotels around, but if you need a quick clean place to stay with the kids, I recommend the Barclay.

For the money, it can’t be beat. HUGE rooms, each with a balcony. Well appointed and clean, EXCEPT for the used towels on the floor when we checked in (what was that about?). Nice pool and hot tub. Wonderful front desk staff. Iffy continental breakfast (crabby gentleman who didn’t bother to restock).

Two weekends ago, my family and I went to Virginia Beach for some R & R. We stayed at a hotel that prides itself in being a cut above the rest. Was this proclamation true? Here is my review.
The Good:
Room Layout– When you walk into the room, there is a bed, tv and closet in the first room. In the middle of the room is the bathroom and an additional closet. In the back of the room is a living room with tv and kitchen with microwave, refrigerator and working stove. Inside the cabnets are plates, silverware and cups. There is also dish detergent near the sink. If a guest wanted to throw down in the kitchen and save themselves some money from eating out, they had the means to do so.
Cleaning Staff– The cleaning staff were very personable and down to earth people. If you are new to the area they give great advice on where to go and they are willing to help guests in any way they can when it comes to having a positive experience during their stay.
The Bad:
Parking– The front parking lot at the hotel has limited spaces. If you are trying to park in the front lot during peak hours, you might have to circle around the lot for 15 – 30 minutes if the majority of guests did not opt to walk to their preferred destinations along the strip. There is additional parking for the hotel, but guests might not like the walk from the lot to the hotel in inclimate weather.
Front Desk Service– During my stay at the hotel, the front desk employees did not seem to be as personable or friendly to guests as the cleaning staff. For the most part, they seemed to be in their own world and doing their own thing unless guests were checking in or out.
Room Experience– The overall room experience was horrible. The free Wifi was spotty most of the time. There were periods of time where there was no internet connection and times where the connection was very horrible. Calling the front desk about the issue was pointless because their response to the issue was «Thats how the wifi is». There was also an issue with the toilet that went unresolved after the front desk was notified about it. And seeing what appeared to be a roach crawling on the wall in the living room solidified my decision to never come back to this hotel.
Overall– While the room has a great layout and the cleaning staff are great, everything else abotu the hotel is serious lacking. The impact of a front desk staff can mean the difference between a good and bad experience. This was one heck of a bad experience. ONE STAR.

This place is nasty. Smells like soggy swimming trunks. Seriously, it smells and looks weathered from the beach crowd. This explains the prices. The room was super dated, lackluster and the hallways to the rooms give you the feel you are sneaking out for a late night rendezvous booty-​call at a motel. In fact, the room has a weird setup, the bedroom area hits you right as you walk into the room. There is a big window that the bed is close to which faces the nasty hallway everyone walks down. So you can imagine that either everyone hears your business or you hear everyone else’s as you walk the hallways… But hey, maybe you are into that sort of thing…
We booked this hotel via a combo package from Orbitz (will never use Orbitz again multiple reasons) and the pictures they had were misleading for this hotel. We literally checked in, saw the nasty room and then checked the heck out! Walked next door to the Marriot Spring Hill Suites and the difference was like heaven and hell. Definitely stay there instead!

We have just returned from a pleasant week at the beach. We booked our room for this past week back in April and got a pretty good rate.
We checked in on Saturday @ 4pm and was pleasantly surprised to find no wait at the counter. The clerk was pleasant and read my requests back to me that I made on line (through Expedia) 4 months ago. We had asked for the 8^th floor and away from the elevators or ice machines. While she didn’t have the 8^th floor available she did have the 7^th and it was near the end of the hall away from the elevators and ice machines which was fine by us.
All rooms are oceanfront which is nice, we very much enjoyed the view. Very nice to be able to walk out the back door and be steps away from the beach.
The room itself was fine for 2 people. Upon entering the room we walked in to the bedroom area which included a king size bed which was very comfortable. An in-​room safe in the closet was an unexpected surprise. The hallway led to the bathroom was very large with great lighting and awesome shower pressure. Continuing down the hall the little kitchenette was sufficient for our needs but we honestly did not cook the entire week so can’t comment on the stove. We were happy to find a full size coffee maker. The little fridge was just fine.
End up in the living room which consisted of a dining room table, sofa, end/​coffee tables and a cabinet with a TV. This led to the oceanfront balcony.
There were two televisions in the room. One in the bedroom area was a smaller (25″?) flat screen and a larger older style TV in the living room. We didn’t watch the smaller one but the one in the living room was perfectly fine for our stay. We didn’t use it much but were surprised to find that they provided a lot of channels. They also included free wi-​fi which we did use often and had no connection or speed problems in the entire week.
I would like to say that on two occasions my hubby called for an enigineer/​maintenance person to come up for a plumbing issue (don’t ask) and am very happy to report that the staff member was there right away.
All in all, we found the staff to polite and friendly. We never actually saw our housekeeper but we know they were there everyday as the bed was made and the room was cleaned each day. We had more towels than we could use for the week. They did provide the standard shampoo, conditioner, lotion and soap but we only used the soap for hand washing. All the other items we brought with. It was nice to know that it was there if we needed it.
If pressed there are a few things that could turn this room from good to great. First and foremost; get rid of the the bedspreads. They skeeve me out and are the first thing we do when they are present is to remove it from the bed. They can easily be replaced with a light comforter/​duvet which would update the room quickly.
The sofa in the living room has seen better days. It looked cushy but was hard as a rock when you sat on it. The carpet, while clean could be updated. The large older style TV worked great but made the room appear to be dated.
We used the stairs daily. In the week we were there the stairwell was not cleaned once. They same mystery spills that were there on day one were there on day 7. Maybe they think no one uses the stairs which may be true as in the whole time we never passed anyone else on the stairs.
Our only other issue with the hotel was the pool. Looking down Atlantic Avenue, I noticed that most of the oceanfront hotels had indoor pools. This is rather unique to Virginia Beach. I am very much used to outdoor oceanfront pools with or without a lazy river. The only time I ever want to be in an indoor pool is in the winter. When we booked, I remember reading that the pool was indoors but it had a retractable roof that remained open during the day most days, weather permitting. The weather was great for the entire week and not once was the roof open. This was disappointing. Then again, the beach is steps away.
The Barclay is a fine property which served us well for the week we were there. We would recommend it to others. With a few minor updates it could be a great property.

Despite several bad reviews on here and other sites and with much trepidation we stayed here because it had the best price for the weekend and there were a lot of really good reviews also.
Our room on the 3^rd floor was really clean and spacious. The bathroom was large, well lit, and had a pretty high shower head (which means a lot to tall people!!). I thought the décor overall was nice. Nothing super modern or tacky, pretty much what I expected and it suited the place.
The front desk was friendly, helpful, and my check in/​out went quickly and smoothly.
The cleaning staff were really nice, did not come super early (about 10am to the floor and cleaned our room at 12pm when we asked nicely). They also gave us extra conditioner when we needed it. (women with long hair go through those things really quick…) We also liked that the toiletries were all Bath and Body Works.
Right next to the beach and free parking!
The breakfast had donuts, bagels, a few apples and oranges, 4 sweat cereals, and a couple pastries. I wish they had toast!!! Overall it was a solid selection.
The wi-​fi was really slow, but it was free, so use your phone if you can it will be faster…
I liked this place a lot, if you spent more time here the kitchen would come in handy. Old style TV’s (non HD), but the balconies had a nice view of the water. I will stay here again!

The hotel staff was rude and lazy — not willing to help at all. Our room smelled awful the entire time, like feces, it was disgusting. There was mold all over he bathroom. The dishes were dirty and had old food stuck to the utensils. I wouldn’t recommend this hotel. The breakfast was cold cereal. And the rooms were very expensive. We had friends that stayed next door at the quality inn and their rooms were half the price, much nicer and they had a hot breakfast included. We won’t be staying there again.

Not bad. The rooms are nice as far as size and the view /​balcony. My only complaint was there were little flies everywhere in the room. They weren’t so numerous as to be that bothersome, but you wonder why they were there, flies are generally not attracted to good things. My only other complaint is that the place is combination hotel and time share and there seems to be a different level of service for the two with the hotel guests coming out below.
All in all though, just the view and location were worth the price and I would stay again if I got the same deal.

We really liked this hotel. The location and the rooms were well worth the money.
If you want a quieter neighborhood you need to look for hotels North of 30^th on Atlantic.
If you’ve never been to Virginia Beach, keep in mind that it’s neither trendy nor family friendly by any stretch of imagination. Don’t get me wrong, the beach itself is full of kids and parents running around and having fun but I’m talking about the whole package, the streets, the night life, and so on.
I moved to the East coast from Santa Monica California and the there are too many differences between beaches of Southern California and here to count. I’m told there are nicer beaches around and I’ll give a different one a try next time.

This is quite possible the saddest hotel we have ever stayed in on purpose. We were in town for a wedding at this hotel. Most guests stayed here as we were misled by the website and the terms they used to describe this hotel. They refer to this hotel as a renovated oceanfront all suite hotel. I will give them that it is oceanfront but that’s all it has going for them. The owner of this hotel should be ashamed of themselves. Be prepared for hideous and tacky colors, musty scent in the air, lazy employees, mold in the restrooms, rust throughout, cheap plastic lawn furniture in the patio geez I can go on and on. Hidy and Ghetto, trust me.
What struck me as odd was that the locals that attended the wedding and stayed here actually thought this was a nice hotel. We were like uhm… WTF… are you kidding me? Of course, we kept that to ourselves and just smiled.
Afterwards I thought, either we are a pair of snobs or these peeps are really ghetto. No, f*ck that, these peeps are really Ghetto.
To make things worse our room had a leak and a portion of our carpet was wet. No help from the hotel staff. They are lazy and quite honestly appear to be, to say the least, ghetto.
The breakfast is just decent and watch out for the breakfast rent a cop and the rude elbow bumping hotel guests.
The exterior of the hotel is simply a façade because once you are in be prepared for the shocker.
The rooms are big but designed very oddly. Everything in our room disgusted us. We just kept thinking about bed mites. I was so glad when we checked out.
They have an indoor pool and jacuzzi so be prepared for more musty humid stench. Watch our for the nasty saggy titties in the jacuzzi, you’ve been warned!
Free WiFi but it’s slow.
The wedding itself went smooth. The banquet rooms leave much to be desired but the bridal party did a good job decorating it and having an ocean view as a backdrop is always a plus. The banquet food was just banquet food but the highlight was the crazy bartender that was hooking up the drinks. Too bad I can’t remember her name.
Anyhow, No, No, HELL NO. This place is garbage. Skip it as I would never recommend a place like this to a friend.
Burlage Hotels Associates, shame on You!

stayed here for a week with my husband and brother in law. it was where they used to stay when husband was a kid, so it was probably more about memories than picking the newest place on the strip.
the room was big enough for all 3 of us (although BIL folded up the pull out couch after a few nights– said it was more comfortable to sleep on it as a couch than a thin mattress on metal springs) but sharing a bathroom with two boys is never any fun.
finishes definitely could have been a lot newer but were well maintained, except for the stench of moisture and mold which was ever-​present in the room. after a few nights, it started making me really sick. i thought i had a really bad cold but it went away whenever i spent the day out.
location is incredible. quiet, great views, close to everything. however, based off the posted price on the door ($ 300 a night) i wouldnt say the room is worth it. although it is nice to have a suite right on the beach, it was old, smelly, and lacking amenities. the «continental breakfast» is more like a national breakfast, as my husband said. watery coffee, 4 variations of cereal, instant oatmeal, hard boiled eggs, and entemann’s donuts. we chose to sleep through it or go out for breakfast. although there are «laundry rooms», it’s really just one washing machine and one dryer instead of ice machines on 3 of the 8 floors. no soap or change machine to be found– so bring your own. and good luck finding an open machine when you want one.
i think next time we’re in Va Beach we’ll pick another place– it might be worth not getting a suite if it means the room isn’t dank and allergy-​inducing

My girlfriend and I just celebrated my 21^st birthday by spending a week at the beach. We stayed in Barclay Towers in a suite on the 6^th floor. Some of the décor was a little dated but I can’t lie– both of us enjoyed ourselves so much there. It was easily the best vacation of my life. All of the rooms have a beautiful oceanfront view, we watched dawn over the ocean nearly everyday, it is even more breathtaking when your view encompasses a view of the beach and the oceanfront for miles.
The Barclay is an excellent stay for those who are coming to explore Virginia Beach and enjoy the ocean. It doesn’t offer much in the way of indoor entertainment (besides the pool and hot tub.) It has only a minimal amount of cable channels, no DVD players in the rooms, and no video game systems. We brought a video game system which definitely helped with the downtime.
The Barclay also offers continental breakfast, which was one of the better continental breakfasts I have seen. It also definitely helped us save some money so we could go kayaking even more.
In conclusion: the Barclay Towers is a hotel for individuals who are there to truly enjoy the beach and do not want to spend all their time inside a hotel room. If you choose to stay I would suggest bringing at least a handful of books and some other form of entertainment with you.