Arrowhead Automotive & Alignment

Just walked in to see if I could make a future appointment to have my car inspected this month, and ½ hour later my car was inspected. No BS, no up sales just $ 16 and I’m on my way. I will definitely return if/​when I need service to my car in the future.

We used to take our car to this place all the time until just recently last year my wife took my car to get inspected came back and there was an extra $ 15 charge on our inspection charge because he replaced the bulb without asking and charges $ 15 for it we paid it without the hassle this year we take her truck again and he’s charging us $ 25 for wiper blades this time my wife specifically asked him not to do any work without us authorizing first he didn’t take those words and did it himself so we had him remove the wiper blades and give us a rejection sticker instead yes I could’ve paid $ 25 but the principle of the matter that he feels like he can do work on someone’s car without first asking them

Family has brought our vehicles in to this specific location on a reference a couple of years back and it’s been a time and money saver. Arrowhead Automotive is a small spot off of Princess Anne Road but they get you in, give you an honest quote, and have your vehicle back in a very short period without the worry of sub-​standard service. One of the shop managers is always a consummate professional about giving us honest quotes that have never been more than our second or third opinion on a problem. Would recommend this shop to anyone in the 757 area code as they will save you time and money on what many shops and dealerships take advantage of.

I’ve been bringing my family vehicles (3) here for a couple of years. They are very professional, as well as friendly. They do what’s needed and make recommendations, but don’t pressure you with dire warnings. Everything you can expect from your automotive mechanic.

Arrowhead Automotive took my car in as a walk-​in and got my state inspection done on a Saturday in just one hour. As a female, sometimes I get nervous of getting taken advantage of for not knowing much about cars. I am happy to say that they inspected my car with no problems, and didn’t offer any sales pitches telling me what additional parts my car needed. The staff was very friendly!