Manny’s Men’s Clothing

I was greeted at the door promptly by Ray. Manny and Ray were very helpful with guiding me to find the right color and style suit for my daughters wedding. The tailor is also very accommodating and was willing to do the alterations I needed at a minimal charge. I got a great value and price for the suit, shirt, tie and shoes.

I recently purchased a suit, ties, and shirt. Initially, I did not have the intention to buy a suit. After purchasing my ties (buy 4 get the 5^th tie for free) and shirt, I asked «Mrs. Manny» if the suits are altered in a timely fashion. She said they can be altered the same day and no later than the next day. Since I am going out of town in a couple of days, I decided to take a look around. By the way, Mrs. Manny does a nice job matching shirts and ties so the customer has the best options before making a selection. Also, she had the tailor press my new shirt. Mr. Manny is a gracious and appreciative for the business as well. He makes you feel as if you are a long time friend.
«Mr. Ray» as he prefers to be called, is there sales man. He showed me a few suits. I decided to buy one suit after he lowered the price. Soon after the tailor took my measurements, I was informed of a $ 100 alteration fee. I was displeased with his explanation of the $ 100 alteration fee, considering my friend (moments earlier) was not charged an alteration fee. I told him that if he would take off the alteration fee, I would buy 3 more suits by Christmas. He refused. I told him this purchase would be my last purchase at Manny’s for that reason.
Today, I picked up my suit. The tailor, «Mr. Manuel» and his co-​workers are great. They assure you depart their store with the suit fitting to perfection. And the suit fit as if it was custom made. My only hiccup was the alteration fee. I will not return for additional suits I plan to purchase before the end of the year due to Mr. Ray’s refusal to discount the alteration fee. Short term gain, for long term loss. They lost the opportunity to sell me a minimum $ 1000 worth of clothing.
UPDATE: Mr. Ray called me on 11/​18/​2013 in response to my review. He offered to make my next shopping experience at Manny’s satisfying. Although I appreciate his kind gesture, I will take a pass. I will not go back on my word, unless, they reimburse the alteration fee. For $ 1000 worth of potential merchandise purchase, it’s worth refunding the $ 100.

I used to shop at Manny’s in its two locations (formerly on Route 83 and now on Roosevelt Road) and feel motivated to provide a review a year after my last purchase. Needless to say I still reflect on my last experience and it was not favorable.
Manny’s merchandise is in most cases of fair to good quality and the sales tactics of his people can sometimes be unethical. For example, my last purchase included 3 pair of slacks. St***, the salesman, had me try on one pair for fitting, stating that they are all from the same manufacturer so they’ll all fit the same. When I returned home, I had 3 pair of slacks from 3 different brands of manufacturers. One of the slacks did not fit well from the start.
Never have I gone into Manny’s without buying more than I planned. At times, I was promised a discount I did not get when the final invoice was presented. This represents salesmanship, yet in a used car lot sort of way. Trust is not in the transaction.
In reflecting on my last purchase, I got the feeling that Manny purchases only close out, distressed or deeply discounted wholesale merchandise for his store. I get the need to buy cheaply when one is not a high volume store, yet there is a limit.
Most often, one gets what one pays for. I have made a conscious decision, after many years of patronage, to not return to Manny’s. I recommend Manny’s only if you are in a hurry and need same day tailoring. For quality and integrity, be warned.

«Manny» is a complete jackass. First of all, he measured me completely wrong (as confirmed when I went to a clothing store across the street). Next, he asked me what business I was in. When he realized my answer possibly meant I had money to burn (hint: I don’t) he tried to push some overpriced slacks on me. I asked him about a deal they had advertised for 3 for 1 slacks of a different fabric, and he basically shrugged it off and kept trying to push the other sale on me.
When I dared to refuse to buy these overpriced slacks, he started complaining about me in a way that was on the verge of insulting, essentially trying to demean me for being cheap.
The sad thing is that I had gone here about 5 – 6 years ago for a suit and thought the prices were more reasonable, and the service less awful.

I stopped in at Manny’s after leaving Burlington coat factory across the street, when I stepped inside of the store the guy Manny greeted me and he came from behind the counter in 0.2 seconds. I mean this guy was acting so desperate for a sale, he asked me my size and it was on from there! He was showing me all the suits, explaining to me all the different fits, okay thats cool. After explaining everything, he asked where I live, do I know this or that person, where do I work? After the series of questions he said he sells twenty suits a day (hell, I can’t tell). After all of this he wanted to give me a tour, he then took me to the tailoring area at the rear of the store and said, here’s my tailor, look at him, he’s Italian! I guess I was suppose to be in awe, the Italian guy is a human being, not a pet or a piece of property. The guy meant well, I guess he was desperate for a sale, I’ll probably go back when I get a chance because he had some nice stuff, but l like to shop without someone hovering over me.