Jewel-Osco

The store itself is fine. There is someone who shall remain nameless that works in the pharmacy that is absolutely the worst. I can’t believe they are allowed around all those meds. Rude and unprofessional as possible. Always looks like they’ve never used their computer system.

This is where I do the majority of my grocery shopping.
I only shop here because its close to my home.
The produce and meats have been better, and about half of the employees are a notch above mediocre. There are a few checkers who obviously hate their job, or maybe they just hate to work. If so, choose a different line of work,
What bothers me the most is the type of customers that have been shopping here in the evenings for the past few years. I never worried about my vehicle being broke into, but now I do here. My observation is not racially motivated either, every race and ethnicity has their less than desirables and many shop here at night.
I won’t even bring up the TCF Bank, I refuse to use their services and drive a few miles to a different location. Horrible nasty people work here. I forewarn you.

I have a love/​hate relationship with this particular location. So convenient being right down the street from my house, and easy to navigate so I can be in and out if I so desire to pick up some milk and get home. Otherwise, the produce section is almost always low or out of everything. I’ve noticed they’ve tried to beef it up lately but it just doesn’t compare to some of the other grocery options in the area. There is always a long line at the check out, so even if you have only one item it takes forever to pay.

This is one of my local Jewel. I come here because it’s across the street from my local bank. Get cash and yeah give it here.
The place is your typical grocery store chain. However it’s not as big as the one in Wood Dale (Irving Park Rd). This place needs a bit more remodeling inside though.
But it’s clean and the food displays are well organized. I always see someone filling up the shelves or organizing the cans. Staff here seems friendly. I haven’t had a bad experience and they always have what I need when I’m in a hurry. They have your TCF bank here.
I do like their spinach dip, friend chicken from the deli and their fudge cakes. They do have a fresh meat/​fish display here so it’s not as small like the one in Addison (off of Lake st).
I like that Jewel sell ½ a pie or a ¼ sheet of cake even a slice of cake too. When I was growing up in the summer, my dad would go out of his way to get their Delmonico steaks here as they didn’t see them at the other Jewel’s in the area at the time.
They have a cooked chicken wings station with different kinds of flapper plain or sauced in the Deli section that you can purchase by the # of pieces/​bucket. When they are fresh get it, but lately I see them sitting under the heated lamp for awhile eh pass today.
You know that there’s locals that come here for a LONG time as you hear them saying hello to the staff saying how’s the family/how’s the kids, see you next week.
Overall, I’ll be back here again.

I am amazed at the poor customer service, expensive fruit prices and general lack of Oomph this store possesses. I stopped in to buy a few thing. Forgot my reusable bags and asked for paper. You would have thought I asked for a kidney, first-​born child or an eye. The nagger actually mumbled ugh. I then proceeded to watch her throw my items in a bag all the while groaning. I had one bag, 10 items. With Petes and Whole Foods so close, they need to get on the ball.
I smiled and said Thanks so much, I appreciate it as I thought… YOU SUCK

Lots of food items to choose from. Employees are very nice and respectful. Store is always clean and great atmosphere. Everything superb.

I only come here if I have to because it’s close and I like self checkout. Which is the only way you should check out here because my 90 year old grandmother could do a faster job than these people. The produce is always over priced (as someone else here mentioned) and molds within 2 days of me buying it so I always have to freeze my berries ASAP. They rearranged that section and I think they replaced a lot of practical foods with weird shit no one is buying.

This place is run down and dirty. Broken freezers, broken glass doors and completely dated from the others. The produce is gross, old and over priced. Their red hot alerts are pretty funny. It just a marketing gimmick. It doesn’t save you any money unless you want to buy 5 to get one free. Pork chops where actually buy one get one free, but they jack the prices up if you were paying for 2 packages anyway. $ 13 bucks for 4 thinly sliced chops? Seriously who is in charge there? The people that stock are in the way and could care less. The deli is tiny, under stocked and never have deli bags, they use a ziplock which is kind of weird to me. The women back there are pretty funny to talk to, but do not acknowledge there are other people waiting in line. The big black women is always on her cell phone and could care less to help speed up the line. Check out? If you have a big load and want to bag your own groceries it might be a good idea. The clerks are slow as can be. I usually shop at pete’s and think I’ll stick to that, especially if you want fresh produce, fish or meats for excellent prices.

Average Jewel Osco.
I’m here today for a Magic Hat sampling. Not very busy at all. But the alcohol section is full of everything!!!

This place is like shopping in a dumpster.

Everyone is just so nice here! I use to go to the Dominick’s before it closed in Elmhurst and no one ever was this nice! They started finally caring a little more stock now that it has closed so I am happy about that.

Never heard of this chain until I happened upon this one. It is very nice and fancy and reminds me of a Harris Teeter. Very large, good beer selection, and I was very surprised to find that they had an aisle that had things like socks and mittens in it. Very useful and different from the grocery stores around me.
That said, I agree with a previous reviewer that the check out is confusing. Why have automatic checkout in the first place if you need at least two attendants there having to explain the process and press buttons on the machine? One of the few instances in which non-​auto checkout might be faster.
Apparently this place is going to be taken over by Giant, which is one of my least favorite grocery chains. Hopefully Giant doesn’t destroy it!

The title of this review should be «Woman Bested by Mechanical Device». Yes, you guessed it following my trip to the Jewel Foods I rolled my cart into the check yourself out yourself line.
Whatever was I thinking? Was this thing invented by the Marquis de Sade? This supposed time saver has the ability to make you feel inept and inferior, even though it is an inanimate object. Though it certainly is animated!
The thing would not shut up. I suspect it was because I wasn’t scanning fast enough. I also feel it knew I had limited prior experience. I gained confidence toward the end, that is until I needed to scan some bananas.
It would have none of that. No can do bananas. No you may not have bananas. This store and I have had banana issues in the past.
Fortunately for me, and for this talking conveyor belt, a service associate shut the thing up. She also bagged my groceries in a split second, as I was in no condition to do so after being bested by a machine.
For the service associate, for the nice girl at the deli who gave me a sample, and for the fact that everything I needed was totally there, nice!
For that self service thingy … I have no comment. :-(

Meh, I’m not really a fan of this Jewel at all. This Jewel is pretty close to my house, so it’s where I do my shopping, but not all Jewels are the same. I much preferred the Jewel in Wood Dale where I lived previously.
The selection of fruits, particularly the apples, isn’t great. They are always small and don’t look that good. We’ve come to skip the produce section altogether and make the extra trip to Pete’s Market where their produce selection is amazing. We come here for the standard groceries.
I do like Jewel’s current promotion where they hook up with Shell to give discounts on gas based on how much you purchase. This is great for me since I fill up every week. However, they signed me up at the service desk and gave me a «password» if I ever forget my preferred card. Well, I did and I used the password, which didn’t work. The cashier tried several times to no avail. So no gas rewards for me.
The customer service here isn’t great either. I worked at a different Jewel for 3.5 years, so I know a little something about bagging groceries and being friendly. Now don’t think I was a customer service god. I know I wasn’t. But I was a fast and efficient bagger and at the very least said hi, and paid attention to the customer. You don’t have to be cheery to be able to do that. Most of the employees I’ve encountered here can’t even do that. The bagger put one thing in every bag: a bag of cheese by itself. A banana by itself. Talk about wasting bags, something we were taught to never do! This is why I like bagging things myself.
I’ll keep coming back because it’s my neighborhood Jewel, but if there is a better one nearby, I might ditch this location.

So this is my neighborhood Jewel. Nearly every Sunday you will find me rolling my shiny cart up and down the aisle, looking for just the right items to feed my household for the week.
I don’t know — maybe I am weird — but I could navigate the aisles with my eyes closed. Is that what shopping in the same store for nearly 8 years allows you to do? Maybe.
But then they went and changed the layout. I really do comprehend the need to freshen things up but this re-​do… It is the stuff of my nightmares. Nothing is where it should be! It’s been a few weeks and I was hoping to get a little better acquainted with the new layout but it still just annoys me a lot and it feels very unintuitive. Sure, that won’t bring back the old store and sure, it won’t stop me from shopping there but I am cranky that it takes longer now to find what I need.
As for the employees, I have come across some hilariously surly/​cranky/​mouthy individuals and I make a point to go through their lines just for the amusement. Not that it makes up for the fact that I forget half my grocery list every week lately or that one of the deli workers called me sir a couple of weeks ago but it helps.

ok