Wardrobe Rescue Upscale Consignment

The Remedy
509 Maple W
Vienna, Va 22 180
Wonderful Boutique ! Fun, classy, and unique! Everything under $ 100 ‼
Check out their sister store…
RESCUE REMEDY
Jennifer’s Casolaro’s second shop, this consignment shop is another TERRIFIC find & has moved from the above address to:
132 Church St. NW., Vienna, VA

I love shops that are open, uncrowded and organized – especially consignment shops. This one is one. I had specific questions, which were addressed immediately. And they sure have nice pieces of clothing and accessories.

Absolutely do not recommend. Very poor customer service.
I walked into the store to consign some high end items. The owner, Donna, was sitting at the register and without a smile or looking up, she said «consigners go to the back.» Yikes. Okay then.
So… a little put off, I wandered to the back where there was another person going through the consignment process. I noticed the girl reviewing the items was very unfriendly to the consignor. However, I was excited to consign here for the first time and assumed maybe they had a disagreement.
The girl in front of me finished. My turn! I waited for the pale faced — black pixied hair cut girl to make some sort of indication that it was my turn, but nothing. I attempted to make light conversation and failed. She so clearly did not want to work, that she made feel bad for being there. Over the next 10 minutes, she scowled while muttering short answers at me while keeping her eyes turned down. She’d make a random statement that would be clearly inconsistent with their practice — like:
«After 60 days, items are donated, no exceptions!» Well, just behind me were two pairs of winter boots that had been there since February.
«We dont accept things with wear.» Just behind me again, there was a leather bag that looked like it went through the washing machine.
I asked about exceptions for high end items so that I could ensure my exceptionally expensive goods would not be tossed or taken by the owner after 60 days, the girl looked at me with a scowl and told me that those are Donna’s items, and «she gets an exception.»
Both women were miserable. What a total disappointment and waste of time. Instead of consigning and shopping there like I’d planned… (The girl at intake was so cold, that) I took my things and left. I’ll make the drive back to Current Boutique in Alexandria, where everyone is friendly, happy to be there, and happy to see you!

THIS PLACE IS AWESOME!!!
The lady there is really nice and down to earth.
I purchased a Burberry coat and bag for less than what a scarf costs at Tyson’s.
I will be back!!!