C & C Garage

Only one place I would go to for servicing our cars. That place is C&C Garage.

Had my differential fluid change service with them. Very satisfied with their work and process.

Amazing Work. I have been using them for many years and they have never let me down.
They are honest and do a great job time after time!

Have had C & C garage service several of my cars for 10 years and have been completely satisfied with repair work, price and scheduling. Kudos to Scott and John.

These guys are worth their weight in GOLD. We had 2 different «rattlings» going on and consistent low pressure in one tire. Not only did they diagnose and fix the issues in 30 MINUTES, it wasn’t going to be nearly the huge expensive we were expecting. They also let us know what we needed to do with our car to keep the problem from happening again. The Infiniti dealership would have had us returning on a regular basis to fix a very easily resolved issue. Thank you C&C!

What can I say? Exceptional quality work at very reasonable rates done right first time every time. Super honest and concerned with customer satisfaction.
All the best mechanics want to work there for the great owners/​management. People in Vienna have learned to bring their vehicles there if the dealer gives them a large price and find out if you are being gouged (common these days as dealers get desparate). All certified service the same as at any dealer but ½ the price. They have also saved me many hundreds of dollars and keep me and my cars humming.
The only downer is they get really, really busy because they are so good. Maybe one day Scott and John will get more space. Tell them their Legion buddy told you to stop by and become a neighbor.

We take our vehicles here and trust we always get the best value.
I had an old Pontiac and they kept it on the road. We go here for inspections and even on the last day of the month they fit us in and service is done in 30 min. We now have 2 Hyundais and they have serviced them to satisfaction. We have lived in Vienna for over 10 years now and are thankful we finally found an honest, efficient garage.

i’ve been taking my cars here for 15 years or longer. outstanding service and superb mechanics. i agree with the previous 5 star reviews.
i also read the less favorable reviews and know how frustrating those kinds of experiences are. diagnosing a car is like going to a doctor, sometimes seeing a specialist helps and it can take time to get in to see them.
C&C kept my ’86 honda going to 244,000 miles. one time it had intermittent starting problems which never happened to them when i took it in. instead of treating me like i was looney they kept working with me to solve the problem, weeks of work. i did eventually take it up to the Honda dealer who called me telling me the car was fixed, i went up to pick it up and when i got in, it wouldn’t start. they kept the car for another day or so and finally figured out what was going on… and these are guys who ONLY work on Hondas. they had trouble figuring it out.
the only reason i took my new Honda to the dealer was because the recall work was free.
C&C works on every kind of car, every year, every model and from my personal experience they are thorough. honest and a business run with integrity is how i would describe them.
i too, hesitate to rave about how much i like them, just as a previous review commented, i don’t want to have to wait too long to get my car in. but these guys are great! and they have always been there when i needed them.
Jack, John, Scott, Russ, Billy… and all the rest … are experienced, knowledgeable and honest. working on cars now is much more involved (and expensive) than pre-​computer days and requires enormous equipment & education investment. your car is in good hands here!

Our two FOBs for our 11 year old Acura wouldn’t lock or unlock the doors so I took them over to Scott figuring I needed some expensive part.
He told me that we probably needed new batteries and before I knew it he was calling
Advance Auto Parts to see if they had the batteries in stock … they didn’t, so I got 2 new ones for $ 4.49 at Wegmans and we were back in business! Terrific service … and I love dealing with local businesses.
About a week before, I needed a new air intake hose (found out from James Madison Shell, where I got the car inspected), which they got in the next day. I took the car over and John put the hose on. When I got home I noticed he had not charged me anything for labor … so I called and thanked him. Don’t remember his exact reply but it was something like «why would I»!! Mind you, we only have one car so it’s not like a family of 4 who has 4 vehicles that need a lot of repairs.
They do good work and I feel like they are honest about what is needed and do the job right the first time, all the time! Thanks, guys!

Go here for any/​all repairs. You will save money. I am not kidding. Be sure to make an appt. And plan to wait a week for it, but the turn around time is usually the day you drop
Off.

Just got my torque and front engine mount replaced on toyota solara 2004, and saved almost $ 200 dollar compared to toyota dealer in this area who quoted me almost 650 dor this issue.
Great friendly people with patience and no presure or salesman pitch.
However, they have a lot of business, you must tell them what time you want to pick up your car, so they could work accordingly to avoid any confusion or frustration.
Would recommend to anyone who’s looking for an honest mechanic with great customer service.

My car was making a metallic scraping noise for the past few weeks. I chose this place based on the Unilocal reviews. I called to make an appointment — the place was booked for the week I wanted so I made it for the following week. Similar to another Unilocal review, I’d echo that if the place is booked it means they have a lot of business. The gentleman on the phone was very courteous and accommodating.
I brought my car in this morning a little after opening time. I asked if I could wait in the lobby since I wasn’t able to drive in to work. Since I was waiting, the front desk gentleman asked one of the technicians if he could prioritize my car. The technician looked over my car, explained what needed to be done and gave me a quote. The quote for the work was more than reasonable so I gave the go ahead. I was in and out of the shop in 3 hours. Given my prior experiences with other garages, I would have to say C&C is in another ballpark with customer service, quality of work, and value. The people are friendly and trustworthy. As a female with limited knowledge of cars, I did not feel like I was being taken advantage. I will only be bringing my car to C&C from now on.
I would suggest making an appointment if you need any work done other than an inspection or oil change.

Great team of guys who work hard and get the job done right! Won’t play you or run you around cost and prices. Tell you straight up and the service is quick and precise! I only trust C and C for repairs on my vehicles. Best shop hands down in Nova

Needed to replace window regulator. C & C got the needed part and repair done in a day and only charged $ 235. Had the same work done on a different window by a Ford dealership– they charged over $ 600! Coming back to C & C for all future repairs! Thanks guys!

I called in on a Monday night at 5:30 pm because my ’03 Honda Pilot was making a metal-​on-​metal noise and John (manager) told me he was completely booked until the following Friday. I explained that I was nervous about driving it b/​c of a safety question and he said, «In that case, bring it tomorrow whenever you can and I’ll send someone on a test drive with you.»
I arrived at 9:30 am on Tuesday, the place was packed, nowhere to park, and I was pretty sure they would be too busy to see me. I left my car out front running, ran in and John helped me out right away.
Darren, who has 30 years mechanic experience, came with me on a test drive. He knew the problems immediately, and I know he was right because I poured through all of the online forums asking questions and Darren’s assessment was right on. He gave me recommendations without any pressure and no obligation to do the work through them. I wasn’t charged for that test drive, either (other garages would have charged me $ 95 just to pop the hood). They assessed my situation for free, gave me advice, and sent me on my way with good will. The relief I feel knowing that I have an honest, very experienced mechanic, and one who charges fair prices, makes me a very happy customer and I wouldn’t consider going anywhere else.
3÷11÷2015: Darren referred me to Auto Body of Vienna (right next door) when I sold my ’03 Honda Pilot and brought in a used Rav4 for him to inspect before buying it. The Rav had unseen minor bumper damage and he said Auto Body next door would take care of me (which they did, and for free, as the repair took 5 minutes and they wouldn’t even take money when we offered it!). Since then, in ¹⁄₁₅ I got in a pretty sweet car accident that dented in my whole front end on previously mentioned used car, doing several K worth of damage. Of course, went to Auto Body of Vienna to have it taken care of. They did an A+ job. Forever grateful for the recommendation. I just wouldn’t go anywhere else for car maintenance and mechanical work other than C&C. They’re busy, you can’t just drop in and wait for repairs, but that’s what happens when your shop is A+ and everyone wants their work done there. With all the hassles in life, car hassles being one of the worst, for me I have total peace of mind at this repair shop and I can’t recommend them enough (but don’t call today, because I’m calling to make an appointment for 4 new tires and I want to get ahead of you! ;).
3÷24÷2015: Needed new tires. John (manager? owner?) recommended a good tire for my car, told me to research online and get them drop-​shipped if I could get a lower price, but it turns out he quoted me a cheaper price for tires than I could get at TireRack and also guaranteed they were fresh (within a few months of being manufactured), whereas TireRack guarantees they’re 12 months or newer. Darren, best mechanic ever, installed my tires, mounted and balanced, and we were on our way. Bonus: Auto Body of Vienna is next door … Darren noticed I needed new clips on my back bumper, so Bruce from Auto Body walked over and installed them while my car was at C&C (didn’t have to make a separate appointment and trip. C&C has 100% of my confidence in their work, prices, and customer service.

It’s hard to believe that a place like this exists in Northern Virginia. When I go to other car dealers or garages around this area for service or repair I feel like a little mouse ready to be swooped up by the hawks and buzzard circling above. Even if I have a simple oil change done, I inevitably receive a list of either recommended services that need to be done or, even worse, the news that I have a catastrophic situation that needs to be fixed immediately. The cost of such work always seems to be around $ 1000.00, so I’m assuming that is the number that they have all agreed upon to fix literally anything.
In comparison, going to C & C is almost a pleasure because they only do what you want them to do, they do it extremely well, and their prices are sometimes so low it’s hard to believe. As an example, I had the front struts replaced on my Mazda 3 and ended up paying approximately $ 300 less than any other place quoted me. Plus, they did not call me and tell me that they found a few other problems which would cost about (guess the amount) $ 1000.00 to fix. In addition to all of that, the folks there are extremely friendly and talk to like you’re a real person. My wife’s car needs rear disc pads and rotors. I didn’t even bother to call around for quotes; I simply made an appointment to have C & C do the work

This place rocks.
I have struggled for years to find an honest mechanic.
This is that place. Honest work and reasonable costs ensure that I don’t bring my car anywhere else. They never try to upsell me on anything, and the car is always in great condition when they hand the keys back to me.
Sure they don’t do all the fluff that other much higher priced places do (carwash, air freshener, etc), but I’m not taking the car in to be pampered. I’m taking it for service, and that’s where they deliver in spades.

I recently paid to have my car towed 31mi from Laurel, MD to C&C Garage, when it broke down on the highway on my way to Baltimore. If that doesn’t tell you how much I trust them with my car, I don’t know what will. I’d rather spend the $ 100 in towing fees to ensure whatever problem I had was taken care of properly and honestly than take it to a local mechanic who may or may not be reputable.
They diagnosed the problem and fixed it within two days.
My only issue with them lately is that I call about service and they rarely have any same-​week appointments. Maybe people like me should stop writing such favorable Unilocal reviews so I can get at least a same-​week appointment for my car :-p

Great people, excellent honest service!
We recently moved and had to have both the state and emission inspection done to get our vehicle registered. I brought our vehicle here because of the proximity to the DMV office and the reviews here on Unilocal.The guys here are professional and polite. We will definitely come back!

This place saved my life — I mean, my wallet; that and my car. After having spent almost $ 1000 on my 11-​year-​old Mustang at two other places, C&C fixed it for only $ 140. I had taken my car in to NTB in McLean because the engine light was on. They charged $ 760 and told me there were two items they didn’t fix because they weren’t sure if those (canister and canister valve) were the problem and they wanted to save me some money. They said if my light went back on they would fix my car and not charge for labor. Three days later, my light went back on. I called them and they said «oh we just wanted to save you some money. If you come back we won’t charge you for the labor and only the parts — about $ 400.»
I was pretty frustrated because that meant I had spent $ 760 probably for nothing. I took my car to Fitz Mall in North Bethesda where I had purchased it and after a diagnosis they told me it was the gas cap that was wrong. Because NTB had just replaced my cap I told them it wasn’t the gas cap but probably the canister. Those people were most likely dishonest and said they’d look at it again and get back to me. The next day they called and said yes it was the canister and they could fix it for $ 500. By that point I figured I might as well take it back to NTB. However I remembered a friend had recommended C&C to me, and because it was on my way to work I stopped by Vienna.
The next morning I got my car back, along with a $ 140 bill. No dysfunctional canister, just a faulty gas cap — that NTB had just replaced 3 weeks ago. I’m not sure if they really missed something at the diagnosis or intentionally wanted to rip me off by putting a faulty gas cap and telling me my canister had to be fixed (so I’d have to pay more). More infuriatingly, Fitz also went along when I told them it was probably the canister and took back their diagnostic result (cap) and wanted to charge me for the canister that was in fact perfectly functioning.
When I dropped my car off at C&C I also informed them it was the canister and valve that needed repair, however I got a call back a few hours later and they told me it was just the cap. When I returned the next day I was fully prepared to spend a quarter of my monthly paycheck on the repair, but was almost speechless and only overjoyed to see the bill came out with only a $ 140 charge.
After this experience I’m definitely only going to C&C for my repair now. Only complaint: there’s no car rental place within walking distance. This week I had to call Enterprise and have them meet me at C&C for a rental car.