Bene SkinCare & Massage

I was at Bene skin care a couple of weeks ago for a half day spa package I bought on groupon. I received a pedi, a facial and a massage. The pedi was decent but the polish was streaky. The facial was nice except I still had tons of blackheads when I left when I asked for extraction. The massage was actually quite painful, to the point that I was gritting my teeth, even though I asked for medium pressure. I don’t like the feeling of elbows digging into my shoulder blades. The WORST PART was when I tried to leave and I put my tips in the envelope her exact words were «we require more of a tip than this» uhhh no you don’t, a tip is not required? Especially if the service wasn’t good! That’s why it’s called a tip! Soo if you enjoy being badgered to tip more than you normally would than you’ll love this place, I on the other hand will never go back. NOT WORTH IT!

Came here only because someone had given me the Groupon gift of couples massage, facial and pedicure. I took my daughter with me. The facial was fine, a little painful and really was just a cleaning with an exfoliate and some warm towels. Technician didn’t wipe entire face off so was left with dried white stuff around the edges. Massage was good but definitely not 60 minutes.
Pedicure was a joke. They sit your feet in a basin of luke warm water, there is no massage or exfoliating or real cleaning. Not sure what went wrong, but the polish did not dry even after 3 hours of flip flops, they all smeared. Could have been the paraffin wax treatment interfered but was very disappointed. At the end of the session, they laid 6 envelopes out with names on them to make sure we tipped everyone for everything. There was a sign posted with «suggested tips» that were exorbitant! The worst part though was the very high pressure sales tactics to get you to buy their skin products. This ‘gift’ ended up costing me a small fortune.

Be very careful of what you get at Bene. I like many other customers bought from social media sites few certificates for various services sold for this business. I quickly learned that beauty students work at this place servicing customer’s. So these kids may not be experienced nor licensed. THE MOST IMPORTANT point is that the owner did not disclose this very important issue to me. In one instance, the owner nor no other licensed person was there supervising the student who was suppose to work on me !! —
Furthermore, when I tried to use the second certificate I had purchased, I was told by the owner that since the certificates are to bring in new customer’s, that it is only for first time customer use. Her claim was not noted any where on the certificates, If I wanted to pay high price for a student work, I would have gone to a beauty school. So ask to see each person license working on you and take a phone photo of it.
I will not return there where there are so many other places that practice ethically.

Went for the half day spa service: hour massage, facial, and pedicure. If you are a typical spa goer the massage and facial are mediocre; however, the pedicure is below average. Toenails are only filed and painted. Cuticles aren’t trimmed and calluses aren’t removed like in a normal pedicure. Everyone is very nice and accommodating but there are better deals out there.

I got their facial treatment and was taken care by Mari. She is awesome and strong!! I really enjoyed the massage, she helped relaxed my back and shoulder. The facial itself was very nice. I think she got every bit of dirt and blackheads out of my face :) my face feels smooth and nice. I def will go back.

I did like facial and pedicure, massage was not bad too, but as I used to do a lot of massages before so I have to say I had better. But what shocked me — TIP system lol. Basically they want you to pay tip to each person and they don’t split money between each other so you can’t leave tip for service, and they will let you know if they want more money… so be prepared. So sounds like ”Greed” and make them look so unprofessional and not good. I would definitely recommend Tammy, the lady who does facial because for the facial I would come back but I won’t because of the greed for the tips. So unfortunately I won’t recommend this place.
Recommend them to step up and act like professional business!

Just love this place! I wanted to treat myself out for my birthday so I went there to get a type of manicured called «gel dip». I picked an ocean color sparkle because I’m going to Miami next week and I heard this type of gel last for two weeks. The nail technician was very professional, nice and can do different types of nail design. Totally recommend this place.

The facial and massage were very good! The pedicure was mediocre. Everything was fine until I didn’t have «enough“cash on me for the tip. I leave anyone a tip but when your money is slid back to you over the counter and told that if you don’t call back with your credit card with «enough“they will call you. it makes you not want to leave a tip at all. They should really know that a tip is optional not required. No surprise, I read a review b4 I went and they had the same experience.

As a part of my birthday weekend extravaganza I was treated to a deep tissue massage facial and pedicure at Bene.
Location. There was ample parking outside. The overall spa was very clean and relaxing. They play jazz and classical music throughout and it’s calming without making you particularly drowsy. It is very clean and tidy and smells like lemons and soap.
Massage room. The room is clean. The towels and sheets were freshly laundered and didn’t seem worn or overly rough.
Deep Tissue Massage. The massage was great. She varied pressure throughout depending on the area. She was very precise and thorough.
Facial. The facial was great. The tech asked about my skincare regimen and my skin care needs. She assessed my skin and made recommendations. She was informative without being overly chatty and did a great job of explaining what she was doing and why.
Pedicure. The manicure and pedicure room was clean. She used a basin liner for hygiene which most places don’t bother using. I think it’s a nice touch that goes ignored too much when it’s easy to catch an infection or fungus. She was focused the entire pedicure and she did a great job as well. There isn’t a very large selection of nail polish and I don’t think they do acrylic nails at all. Thru do have a selection of gel polish as well
Price. Overall you can’t beat the price they aren’t very expensive with the groupon. Even without the groupon they will honor the price which is great.
Overall I really enjoyed my trip to Bene spa. The entire staff was nice and knowledgable and focused. I would highly recommend as a gift or a treat day and I can’t wait until my next visit.

Good massages, cold rooms, mean and pushy service pressuring for higher tip!
I booked on Groupon for a couple’s massage. They were timely and kind taking us back to the room and the massages felt great, even thought the room was very cold. After realizing that I did not have 15% in cash to tip the massage therapists, and feeling very bad/​embarrassed about it, I gave the woman what I had. She proceeded to tell us that the tip was not enough and pressured me into using my credit card to pay the difference — which I did bc at the time I was so dumbfounded and caught off guard with her pushiness. I will never go back.

I bought a Groupon for the couple’s massage. They will honor Groupon’s price if you call them directly to buy the massage.
The online booking was easy, and the massage was great! I didn’t have any issues. We went at 3:00 on a weekday and the only thing we could hear out the window were cicadas. The music from the lobby can be heard in the treatment room. I do think it would be better if they had a radio directly in the room to help with any outside noise, but this is a very minor complaint.
The room was clean, and there were robes for changing as well as fresh sheets on the massage table. The two masseuses were very professional and kind. It is a cheap massage, so it’s not a spa. Don’t expect a fancy spa and you’ll have a better experience.
I would highly recommend them!
Also, reading through the other reviews it seems maybe they have improved. Most of the recent reviews recommend them highly so if you’re on the fence because of older negative reviews I would give them a try!

I was gifted a living social deal for a half day which included an hour massage, an hour facial and a pedicure. I was able to make an appointment the same week that I called. The spa is located in a small strip of office buildings about a mile from Tysons Corner on Gallows Road. I had the massage first which was very nice. The masseuse, whose name I can’t remember, did a great job. She made sure the pressure was good throughout the massage. I didn’t have a problem with noise like others mentioned. There was music in the hallway playing which could be faintly heard in the room. I would have liked if they had music in the room as well but it wasn’t a big deal. I had the facial next which was good but not great. They used Murad products which is a nice brand. I felt like they put too much product on and I would have liked if they would have told me what each product was. I wish they would have had heated massage beds because at this point I was freezing and it was hard to relax. The pedicure was next. She used a paraffin and a foot scrub but didn’t use lotion to massage into the legs which is my only complaint. My toes did come out looking great. It’s very important to drink water after a massage so I wish they would have water bottles for guests and not just dixie cups. Overall I had a relaxing day at Bene and would return again for a massage.

Got the groupon for a couple massage. Not much trouble to make a reservation. We arrived promptly on a Saturday. Antony and Evelyn did our massages. They were very communicative, and the massages were relaxing for both of us.
We have not encountered any issue with noise or brightness. The curtains were drawn, and music playing in the hall way was sufficiently loud for our room to hear it. The whole process was very enjoyable.

Excellent massage in a cozy establishment with comfortable and clean rooms but few frills. I had the 50 min deep tissue and Julia was an expert at finding the knots in my shoulders and back. Very good deal, especially if you get a Groupon: they will let you lock in that price for future visits.

I bought a Groupon for a couple massage. I was able to schedule an appointment without any issue and there were plenty of time slots available when I called. Two days before my appointment, I received a call confirming the appointment.
This spa is right off of Gallow Road and it was easy to find. It is located in the office complex and there was plenty of parking there. I had a Swedish massage with Evelyn and she was very good. Her pressure on my neck and back was firm, however, I can’t really take much pressure on my arms and legs so I asked her to lower the pressure.
I thought the atmosphere was relaxing and the temperature was just right. Overall, both my husband and I had a good experience here.

I bought the massage deal on groupon because there were a lot of recommendations. However when I checked Unilocal,it seemed like a different case. I went there today, Andrea the therapist did a Swedish massage for me. She did a great job! Also, I didn’t hear any noises as some people commented below. My appointment was at Saturday 5−6pm when traffic is supposed to be busy.
Overall, I recommend this place and will definitely come back and try the facial!

Not worth it. Not even a groupon price. Our friends gave us a groupon for couples massage for our anniversary. Instead of one hour our (by the groupon) we received 30 minutes massage. First, they need to work on the décor and atmosphere. Not relaxing at all. The music is playing in the reception area, and you can barely hear it in the massage room. No shades or dark curtains on the windows to turn down a day light. I am not even talking about candles or aroma sticks. I was expecting romantic, relaxing atmosphere, especially for couples massage. Not worth time and the groupon price, i dont know who will pay for it full price.

Avoid. Cold wet massage with cold hands in cold room. The therapists refused/​unable to turn on the heat, and instead put our bathrobes on top of us. Went downhill from there. Appears like a cheap place trying to masquerade as a 5-​star place.
My friend and I bought a groupon for couples massage and facials. Big mistake, and I’ve contacted Groupon for a refund.

This is the worst massage I have ever had. Do not go here.
I bought a Groupon deal here to try it out for my boyfriend’s birthday. This was my big surprise part of his present and he had never had a professional massage before so I wanted it to be extra special. We had a couple’s massage. The ambiance and atmosphere was horrendous. First of all, the room was not soothing or relaxing to me at all. It was bright and you could hear the road outside the entire time. My masseuse’s phone was going off throughout our whole massage as if she was getting texts or notifications, and a few times she even stopped to check her phone – extremely disruptive, rude and unprofessional. At one point someone just walked into the middle of our massage – maybe a manager or owner, no idea – to ask one of the masseuses about another client appointment. Not only was this also disruptive and rude but made me very uncomfortable since when you are being massaged you are obviously mostly naked and pretty vulnerable, so to have a stranger barge in and start talking is in my opinion obscene.
The actual massage was mediocre at best but all of the rude behavior and disruptions made the experience straight up bad for me and my boyfriend. I tipped accordingly – in my opinion they didn’t even deserve a tip – and they had the gall to make me feel bad about my tip and ask me to tip higher.
I will never go back here and this is part of the reason why I sometimes avoid using Groupon, because it is always a gamble and sometimes you get a shitty deal like this.

This place is a pass. Although they appear to be on/​have been on a lot of deal websites, they’re clearly not interested in building a clientele.
A sucker for a good deal, I purchased 2 mani/​pedi deals.
:ARRIVAL:
I was ten minutes early to my appointment. I quietly entered, sat down, THREE employees at the front desk never uttered one word of acknowledgement the whole 20 minutes I was sitting 5 feet away from them. Not to mention my appointment was ten minutes late. Apologies/​Explanations/​Acknowledgement of running late? Nope. Was this a big deal? Nope. My inner monologue– «Honey, you bought a deal. You’re getting what you paid for and clearly they’re not looking to build their clientele.»
HIGHS
+For a deal price you can get services for a discount
LUKEWARM
+Online scheduling is an option, but they want your credit information. Seriously? The Red Door Spa doesn’t require my credit information…
+Approximately 40 polish colors
+2 Nail stations, 1 pedicure chair/​station (There is a bucket where you put your feet in.)
LOWS
+STAFF– First impressions go a LONG way. I am rather quiet, you do not need to attempt to engage in chit chat with me, I bring and read my book. However, it is extremely rude when other staff member speak to my nail technician in their language and then turned and spoke to me perfect English. Kinda blatant…
Also, when I called to schedule an appointment to redeem my second deal the spa manager/​nail tech initially told me since I was not a new customer I should call Specialicious to get a refund for my deal. Whattttt… Not missing a beat, I just said, «No, I purchased both deals as permitted at the same time. Are you telling me you will not honor my voucher?» The manager then issued a lame excuse and scheduled my appointment.
Mani/​pedi (again) in general. My appointment took about an hour and a half plus. Should I mention that I always skip the massage? The techs are slow/​inexperienced, this place doesn’t have any drying equipment-​a mani/​pedi shouldn’t take that long-​the overall end result is just «meh”-bring a book.
:PARTING INCIDENT
As I am leaving, tip left on her station, the manager/​nail tech doesn’t say goodbye. Instead we have this exchange as I am exiting through the door:
M/​Tech: «Claudia, I attempted to cancel your Specialicious. Next time that there is a deal do not buy it.»
Me: «Don’t worry, I’m never coming back, and you really need to develop your professional manners.»
My additional thoughts – WOW. Doesn’t she know that you can just write for NEW customers on deals and limit the number purchased? So hateful. I’m genuinely taken aback. I feel bad for whoever the owner is, s/​he has no idea who is representing this spa. No wonder this place is was empty on a Saturday, and they keep having to run deals.