David’s Bridal

If I could give them 0 stars I would. We we in there for 20 minutes. Not once did any of the 4 sales associates ask if we needed help. They all sat at the table (purses in hand because they must have been so eager to leave) and chit chatted with eachother. When we went up to ask them for help they quickly dismissed us from the store by saying «have a nice day ladies» before we could say anything. We were wanting to buy a sweet 16 dress and needed to be measured. But apparently they are incapable of doing anything that requires standing. Oh well. Another customer lost. It’s no wonder the store is closing in December.

Went here for the $ 99 sale everything was great I tried on 2 dresses from that rack there was a sign above saying sale $ 99 rack and a sign on the top of that rack. The girl that was helping me try on the dresses was wonderful. I found the dress I wanted and all the acessories to go along with it. The lady helping me was saying I got such a great deal and how I’m saving over $ 300 on this dress. I needed it altered a bit so the alterations lady came out told me how great of deal I’m getting and how she’s going to alter it. I had my 3 month old baby with me so I didn’t plan on being there to long and I found the dress I wanted. Went to go pay and the girls behind the counter were charging me $ 350. I told them no its a hundred dollars and they said no you only get $ 100. off it was in the wrong rack. After all that. I told the lady and she starts showing me a tag with a model number I don’t care about the model number what does that have to do with being on a $ 99. rack. They didn’t care they seen me get the dresses off that rack and act like it was my fault. I honestly believe they do that on purpose to make more money.

I had the most amazing feeling knowing I was going in there and knowing I was going to be married and a princess, but to be honest the staff was very phoney. I didn’t like how at the end nobody was friendly, when you go in there the very first time everyone is so kind and welcoming but the second you leave everyone here is very rude. The lady for the alterations made me feel like I was a nobody a huge attitude the whole time that I was getting my dress altered, not even a smile on her face. I had such a horrible experience there, made me feel like I was a nobody at all, very very fake people. So disappointed and next time I should explore more places!

Tracy was so amazing yesterday with my dress shopping I found the dress of my dreams! I was having such a hard time shopping because my mom wasn’t being supportive but Tracy helped me have a wonderful experience! I would definitely recommend going to this location! Thank you guys so much!

I wasn’t happy with the store in Victorville at all compared to some other stores. First off I hate the policy that David’s bridal has about final sale. I bought a sash for my dress and a week later decided I changed my mind and didn’t want to use it. I never even took it out of the bag or anything but they said all sales are final and I couldn’t even get store credit. I mean come on they can turn around and sell it again and I’m still going to purchase from their store. Stupid policy! Also at my appointment the manager was standing there like a hawk over the consultants and was even trying to take over and pick the stuff. It was overwhelming cause they were almost arguing and the manager was putting down the consultants taste and It actually distracted me from trying on other options to go with my dress. Also this is a smaller store and the options for plus size dresses were not very many. Not one dress I saw online that I liked was there to try on. But I did wind up finding my dress and I can say that the prices are good there as one positive side.

I found my dress!!! My consultant was very patient with my picky request. Everyone was very helpful. I tried on approximately 8 – 9 dresses before I found «the one». Great experience!

I met with Adrianna last night to try on bridal gowns for my 2.14.16 wedding. My experience was wonderful. She sat with me and figured out my style and knew exactly what dresses to pull for me. She was very helpful and patient. Such a special experience!
I walked away with the dress the most gorgeous gown. Everything that I wanted in a dress.
Just needs a few alterations. Would definitely recommend this bridal salon.

Love! I was dreading dress shopping as I hate clothes shopping, and i have read so many reviews about other locations not being attentive, about rude associates and being rushed. I walked into this location after reading awesome reviews and could not be more pleased! We were greeted by friendly staff, browsed a little and then my stylist Bridgette came and asked what I like and took measurements. We took a few dresses and she assisted me getting them on. The second one was THE one! I tried two more after since I was looking for something a little more in my price range, but we all knew it was the second dress.
Bridgette asked if i was saying yes to the dress, told me about the «ring the bell tradition» and then everyone applauded. It was amazing, quick and painless! I couldnt be happier with the dress, the service or the staff. Bridgette was amazing!

I was going to wait to post my review until after I received my dress in the mail, but I wanted to at least write about our in store experience. We came here yesterday for my sister. I’ve never been wedding dress shopping before but I can say that the women that helped us were very accommodating. They helped her find the perfect dress. When she picked a dress they had her make a wish for her and her husband and ring a bell, which I thought was very sweet. They also gave me $ 20 off of my bridesmaid dress since my sister has bought a dress. They took my order for the dress because it fit perfect but I need it in a different color. I should be receiving it in the mail by mid July. Hopefully they have reliable shipping because I live in Orange, Ca

After spending quite a bit on my bridesmaids dress for my best friends wedding I get it home only to realize that the beading at the top had quite a few pulls and the rouching on the bodess was uneven on both sides. All in all I was already kind of upset that an expensive dress was given to me looking messed up before it was even worn. They told me they would fix it when I got my alterations. When bringing it in for alterations I was then told that the zipper was missing a few teeth and also needed to be replaced. The one good thing about this experience was the sweet woman in the alterations department that was just so wonderful!

I’m not a shopper… in fact I kind of despise it, unless it’s for housewares and furniture. And yes, I realize that the moment I got engaged that at some point I’d have to be shopping for my dress and many other things that I would soon need for a wedding. But here’s the thing… I was 39, I finally found the guy, fell in «like», we dated for a month, found out we were pregnant, had the baby, moved in together, then i fell in love, got engaged, then got a house and now… I’m 40, the baby’s 6 months old and I guess it’s time to get married. Boom.Boom.Boom. One thing after the other. Still we’re in the middle of a lot of crazy as sadly, my dad just passed away which I suppose made me start thinking that life is just too short and I should just do this instead of waiting around. So I’m visiting with my mom in Southern Cali and I decide to just drop into David’s bridal… no real plans except that I’m probably going to have the wedding in Hawaii and I know I’m walking to The Breakfast Club Love Theme.
Gina helped me first and made me an appointment to come in the next day but she was so well versed on every dress they had and she let me take pictures of the ones I liked to help me prep for my appointment. Another lovely young lady, I don’t recall her name but she has redding/​auburn hair helped me also by showing me a vintage collection and also listened to my song and steered me in the right direction of flow-​y dresses. For a disheveled bride in sweats… I got some awesome service.
So today, i walk in promptly at 3pm… okay…maybe 305PM by self as my mom was supposed to come with me but she and my baby boy fell asleep and I let them nap. But the minute I walk in to DB, I’m quickly assigned to my consultant, Adriana. Let me tell you… this lady… she knows her stuff. She came in tow with a couple of lovely trainees and she chatted with me about what I was looking for. After showing her the pictures I took, listening to my song and getting a few deers for my wedding day, I was escorted to check out a few more dresses and then to my dressing room. Now I don’t know if the first dress I tried on was one I picked out or one that Adriana just picked by listening to me… it doesn’t matter because it was perfect. I feel like Adriana knew that it was the one but she did let me go through the motions of trying on about 4 or 5 other dresses only to go back to the first. She even picked the right sash and veil to go with it. She’s good… real good.
All of this done within hour? For a disheveled brides who doesn’t like to shop? Everything so simple and with the help of Adriana & team… this bride ain’t so disheveled anymore. I’m loving’ it… Thank you so much ladies! You are all awesome!!!

I had my appointment on Saturday January 17^th and Kaylee was the employee that took care of me and my entourage. I had NO CLUE. she was patient and helpful. we found my dress and it was an amazing experience… i recommend this store and the staff. Thank you Kaylee for making my experience amazing!

So my wedding is in 6 months and my plan was to just look around, I went in with no appointment and they were kind enough to still help me out. Adriana was kind enough to help me choose a few dresses according to my style, theme and budget. She then put me in a dressing room and helped me out to try on every single dress. What I loved about Adriana was that she was very honest about everything even wether the dress looked good or not and made me open up about different styles and they all worked! It was great ! Even though I was not planning on buying a dress yet with the help of Adriana I was able to say yes to the dress and ordered THE ONE… I thought that finding a dress was going to be a nightmare but with the help and professionalism of Adriana and the staff, everything was so easy! Can’t wait for my dress to come in !

I haven’t shopped at this David’s bridal in years but my experience was wonderful. When I was getting married I was so excited that I went to get my dress and all the stuff to go with it right away. My wedding was over a year away and I was excited.
Fast forward a few months and my fiancé and I decided to go to Vegas and get married so we could buy a house. Then we decided that since we were legally married we should have a baby too.
June came around and my wedding was near and my dress didn’t fit. David’s bridal let me exchange my dress twice and at my wedding I was seven months pregnant. The dress was beautiful and everything fit perfectly.
The people at David’s bridal never complained and never acted rude. My girls got their dresses their and so did my mom.
My sister recently got married and the David’s bridal in Santa Maria was no where near the same. We were rushed and treated as if we’re couldn’t afford the dress. We spent $ 1500 that day. I highly recommend this store over any other David’s.
My sister in law got her dress here and I’ve bought many dresses here myself. It’s always been great.

I came to this shop to find an evening gown. You do not generally need an appointment and when you walk in, they’ll immediately greet you and ask how they can help. The person at that welcome desk with ask you name and then «assign» a salesperson to you. I thought that was kinda cool.
I was then met by Jennifer. I told her the type of dress I was looking for, the colors I desired and what I didn’t want. She was very helpful and showed me different styles. She asked when my event was, to be prepared in case something needed to be ordered. My event is over a month out, so we’re good on time.
I tried on several dresses in different colors, styles and sizes. Sometimes I tried on the same dress in a different color and a different size. I was, self-​admitted, «all over the map» on this process. I wanted to choose the correct dress and look good in it. Jennifer was by far, patient with me through the entire process. She offered good and helpful suggestions throughout the entire 2 hours I was there. I had no idea it had been 2 hours.
I finally settled on the dress I wanted. It did need to be ordered in a smaller size because the size I needed was not in the store. It had to be ordered from back east, which was fine because we had plenty of time.
She did mention that if the dress came in late, I would incur a $ 25 «rush» fee for alternations. Each dress I tried on was too long — even at 5’8″ and with a 3 inch heel, it would still be at least 3 inches too long. I said, sounds good to me.
We ordered up the dress, she took down all my info, said I’d receive a call when the dress came in and I was on my way.
The dress came in earlier than expected (at least 2 weeks early) — I was thrilled. I was then asked to schedule an appointment with alterations to get the dress hemmed.
I arrived a bit early for my alterations appointment and was guided toward the back of the store to wait for the seamstress. She was working with a bride and there was really no place to sit other than in a chair in front of the bride during her fitting. This was awkward. Suggest another waiting location for us non-​bride customers. I did ask the bride if it was ok that I sit there, and she said it was ok.
it was then my turn for alterations. The seemingly stressed out seamstress asked if I brought my undergarments. I said I hadn’t had a chance to purchase shoes — and the only other undergarment would be pantyhose. She seemed irked, then showed me to the shoe section to pick out something just for the sake of height of the hemming necessary. They didn’t have a shoe in my size so I had to stand in a shoe that was ½ size too small so she could pin the hem.
The seamstress really didn’t strike up any type of conversation other than to ask the date of my event and to verify the height of the shoe-​to-​be-​purchased.
After she was done, she told me I could change and she’d meet me outside the dressing room. As I was changing and about 5 minutes went by, she asked if I needed help. No, I’m good. apparently I was taking too long changing my clothes?
She then met me outside the dressing room, handed me the alteration bill and asked me to sign. Total for alterations was $ 85. I was shocked. At no time during the dress selection process was it mentioned that there would be a charge. So, no mention=no charge in my book. I told that to her, with no response.
She then walked me to the front counter to pay and I again mentioned about the $ 85 fee. No response again. After it all, the original sales girl (Jennifer) was there. She is the store manager. I explained the problem and she said that alterations are a separate fee and separate department. I told her there was NO mention of a fee for alternations nor did I expect it to be $ 85. Call me a dummy, but again, there was no mention of a fee. Did I think it would be free? Well, if there’s no mention of a fee, then it is. Sorry.
Jennifer did end up giving me a $ 20 credit on the alterations, so it took it down to $ 65. That fee still hurt the dress budget, but I’ll take what I can get.
4 stars for Jennifer’s patience and helpfulness. 2 stars for the stressed out seamstress.

My first experience going to David’s bridal wasn’t the best, however Theresa in alterations has great customer service skills, and was very helpful in making sure I left happy with my wedding dress alterations. She truly cares about how the bride looks& feels in their dress.

I have visited David’s Bridal for 4 bridesmaids dresses in the last 6 months and was slightly disappointed. The first dress I ordered took 5 weeks to come in and it was the wrong dress. Then the next time I came in for another dress, I waited 45 minutes In the dressing room and there was only one other party in the whole store. This time, however, I was greeted by the always pleasant and polite, Erin. I was assigned with Jonathan to help me. He was friendly and helpful. Prompt with retrieving the dress, Jonathan also brought me other sizes just in case and expedited my efficiently. He offered the bride dress preservation package, which is a great idea for the bridesmaids to share cost. I would’ve gotten it if I hadn’t spent $ 3,700 on all these weddings already.

I am a huge supporter of small business, but our wedding is soon and I need to find a good deal for my buck. I had two bad experiences at other bridal shops and have heard Nothing positive about any David’s Bridal shops. If i have poor service, i will Not purchase anything. My sister however, said she had a great experience going to the Victorville shop. I decided to give it a try. I called a week in advance and the phone scheduler asked if it was okay that my consultant would be assisting me and another bride. I responded no, I’d prefer to have my consultant to find my needs. She stated that it was there policy. That irked me. She’s asked if it was okay, when she should have stated that the consultants may be assisting up to two brides at one time. I was a bit sketchy of how my experience would be, but knew i needed a dress soon.
I arrived and Erin took my information about me and my wedding, and was very pleasant and retrieved my consultant Melanie. My appointment was for 11 and no one was there yet, which i was very happy not to worry about not getting the attention for my dress findings. She greeted my Mum and sister with a cheery disposition, asked more about my fiancée and our big day and budget. I definitely felt special. We went to look at a few dresses. I knew the silhouette and style that i liked. She brought over three Beautiful gowns and my heart began to race… this is happening. I know I’m going to find my dress here today.
It was my fourth dress that i tried on, and the only dress i showed her that i liked from the website that i gazed at myself the mirror as my sister and mum prep for a picture and I stated, «I like this dress. I think i like it more than the others… I think this is my dress.» And tears began to stream down my cheeks. It was my dress! Great price, GREAT service and experience.
Melanie really made it that more special. She missed the first time I cried, but she came back and asked, «Are you saying yes to the dress?» I responded slowly, «Yes!» I took the dress off, looked at some accessories, a bit more than I’m willing to spend, but beautiful nonetheless. Shortly after i paid for My Dress and Melanie handed me a rewards booklet for purchasing my dress. They have some fantastic perks! I had such a great experience, i had to take a photo with my consultant, she was memorable and I don’t think i could have had a better experience.

I have to be honest, I was a little against going to David’s Bridal to try on any dresses. I’m not sure why I felt like I shouldn’t get my dress there but I just did. With that said, after trying on dresses other places without my mom, I realized how important it was that she was there with me. I also wanted some friends and other family there too. Because David’s Bridal is close to everyone, I decided to make an appointment.
Right as I walked in I was treated wonderfully. My consultant was Jordan and she really did everything I asked of her. Not to mention she was so patient with me. I ended up falling in love with a gown and then realized I had some issues that I needed to take care of with bulging breasts, etc. The ladies pulled out every single bra and corset that they had to make sure I was happy. I walked out with my dress that day.
I really didn’t need any alterations because the dress fit perfectly but I went for an appointment anyway because there was a missing clasp. I realized that I still wasn’t comfortable with the way the bra made my breasts look so they exchanged it for me –months later!
Not only were the managers and consultants thorough and friendly, the alterations department did everything they could to make sure I was truly happy and felt beautiful.
Go to David’s Bridal, you won’t be disappointed.

This place was amazing and so was the customer service! Adriana was extremely helpful and made me feel very special. She REALLY knows her stuff. I had an appointment at this location last Saturday afternoon and as soon as I walked in with my mother, everyone greeted us with a warm smile. I informed them of my wish list, which I couldn’t print, but it was not a problem for them. They wrote down the item numbers I liked from my favorites list and immediately got some dresses ready for me in the fitting room. They escorted my mother and I to the shoe area to pick out the ones I liked. Then we went to try on the dresses.
I had such a wonderful experience and felt like I was in a movie. My mother sat there watching me try on gowns, and Adriana was right there the whole time accessorizing, putting my hair in different styles, and making sure that I had the full look so that I know how I would look on my special day. The seamstress bustled the gowns in different ways, even the manager, Temika, was there often checking on us and helping us with opinions and everything. I couldn’t have been happier to have my mother there with me and such wonderful staff by my side to make sure I was taken care of.
Because of them, my experience in trying on gowns with my mother was an absolute dream that I will never forget. At the end when I chose my gown, we performed a cute ritual that the store does, which was very beautiful. My mother and I went to the register to purchase the gown and other accessories, said thank you to the staff, and we all parted ways with a genuine hug and smile. The manager even helped me to carry the dress to my car! This was THE most wonderful and memorable shopping experience I ever had. My mother and I will always be grateful the staff there (Adriana & Temika). We thank them for giving us a beautiful experience that a mother and daughter could have!