Disney’s Vero Beach Resort

This is for front desk customer service this evening. I called to see if they could send something to the room for my dad’s birthday tomorrow as he is staying there. They said they needed 24−48hours notice. Tomorrow would be 24 hours but she still said no. I said I don’t need an elaborate cake just something easy even dessert from the onsite restaurant or something. Even a box of candy from the on property general store will do. She had no ideas and refused to discuss that tomorrow evening would be 24hours notice. So much for Disney Magic lol. Going the extra mile is no longer a thing.

Dreadful! Debbie was a horrible server! We will absolutely never be back. The food was awful and the service matched.

A nice quiet resort away from the hustle and bustle of the theme parks. A good sized pool with a slide, and just a hundred feet to the ocean. Just a short drive for many things to do nearby. Shutters does some great food and has a wonderful view. Lots of activities for the whole family.

Beautiful disney beach resort destination.
The location is smack in front of that wonderful atlantic ocean. My room was facing the beautiful ocean and when I got the chance to open my balcony, I had that intense hot breeze of air enter my chilly air conditioned room. I LOVED IT! The only factor was the beds… It’s so odd how they don’t offer a room with one king size bed. There’s just 2 double beds. the main lobby is very spacious and welcoming. Although, I do feel like this resort does not remind me of Disney at all. They keep saying «welcome home» and they have their logo everywhere, but I believe it’s ruining Disney’s reputation. The service is not terrible but it’s not the best. If you know Disney, they are very keen on service. The way we got checked in was confusing. They forgot to add my name on their reservation! I had to wait 2hours before getting a room. In the meanwhile, i went up to their bar and then explored the sand on the beach. They don’t have the magic bands and that again does not represent the magic experience. Instead, we had regular key cards that are given at regular hotels. Nothing really special.
Their spa massage was alright. I asked for the pressure massage but I felt robbed. The woman was so delicate and didn’t really work hard on my knots. I’m not very satisfied with this resort. Too many kids as well surprisingly.
Overall, it was mediocre but definitely not the best.

Although I own at Hilton Head, Vero Beach gave it a run for its money. (Or points if you’re a DVC member!) every single person we encountered was so friendly. Everyone was eager to help or suggest things to do or eat. My husband and I actually enjoy this resort more than the ones on WDW property! A must see is the sea turtle seminar. The environmentalist there is very knowledgeable and is eager to teach about sea turtles and their environment. We even got to release some baby turtles into the ocean. The pool area is very nice as well as all the dining locations. I struggle to find something to complain about, and the only thing I can think of were the sand fleas on the beach at dusk and dawn. We got eaten alive but that’s nature and even Disney can’t control that. If you have a free weekend definitely spend it here.

I really enjoyed staying at this resort because it was very peaceful. There isn’t much to do so feel free to take a good book and catch up on your naps on the beach.
The resort itself is a little old. We had a 1 bedroom villa and it needed some upkeeping. Our refrigerator door was broken so it wouldn’t close. I don’t know how housekeeping missed that. The bathroom was small and the shower felt claustrophobic. The TV in the main bedroom was TINY! It was smaller than a computer monitor. Next time I will spend the extra points and get the 3 bedroom cottage on the beach. That one appeared roomy.
Staff was very nice. Character breakfast was cheap and plentiful. Take advantage of the take-​out pizza from the Green Cabin Room. It was plentiful and cheap.
I didn’t appreciate that when you go to the beach, you had to «rent» the beach chairs and umbrellas. It is through a 3^rd party vendor and there were no signs so we didn’t know until a young kid kicked us out. I don’t know how much they charged for the rentals but you would assume that hotel guests would get them for free.

So this is my home resort and interestingly enough I had never been here. My friend and I decided to a short getaway for Labor Day weekend.
The first thing about this place is that it kind of feels like it is in the middle of nowhere. That is both a good and bad thing. The place is pretty inclusive (you can eat and entertain yourself here albeit at Disney prices) and there really isn’t a need to leave the resort, but if you did you would be driving awhile.
We pulled up to check in. The lobby is lovely and I was helped right away. Unfortunately check in isn’t until 4 which seems late to me. I am used to 3:00 check in, but that was fine. We would have lunch and hangout on the beach. I asked them to please call me as soon as a room was ready though because we had a 6 month old who would be wanting a nap around 4.
There is parking underneath the Inn and it is very convenient to the lobby, plus it keeps your car cool since it is underneath.
We had lunch by the pool. My food was ready right away. My friend had to wait on hers. I was done by the time her food arrived. This would be a regular thing on this trip (See review of The Green Cabin Room).
After lunch we went to the car to get our beach stuff. Unfortunately the restroom in the back of the lobby was closed so we had to go the pool locker rooms to change.
Access to the beach was easy and we spent a few hours out there. It was 4pm and no one had called about our room and the baby was getting fussy. I called and was told the room was ready (why had no one called?) so we went up to our room… or at least tried. No one bothered to tell us how the rooms were numbered so I had to go back down to the front desk to be told that all rooms start with a 2. Our room was not on the 2^nd floor as imagined.
We finally got to our room and the room was lovely. The room was large. The balcony was large. The beds were comfy. The bathroom seemed a little outdated with its pink and green tile. We had a view of the pool and the ocean. I was quite pleased with the room.
The pool is another story. It is a large size. The slide is great for people of all ages, and there is a hot tub and small splash area for small children. However, it was loud! We could hear it in our room. When we were eating by the pool we actually got up and went to some tables by the spa because it was so loud. There was a DJ playing and the music was definitely geared towards teenagers, not young ones. Luckily, our baby was only 6 months and can’t repeat what he hears, but I would not want my 4 year old singing «I’m sexy and I know it.» I found the music to be obnoxious and totally inappropriate for small families. I really wish there was a second pool. I don’t care if it was an adults only pool or a quiet pool, but we only used the pool for the first 2 hours of the morning because we felt it was the only time that was bearable. It became chaos as the day dragged on.
Finally, I assumed since the check in was so late that the check out would be later as well, like noon, but no it was 11. So we prepared to leave around 11, but the little one fell asleep around 10 and so we were going to wait until right at 11 before we attempted to move him. Well, at 11:02 the housekeeper knocked on the door (when the do not disturb sign was on) and asked what we needed to get out. We told her we were waking the baby now and on our way.
Disney always says, «Welcome Home,» but sadly I didn’t feel either at this particular resort.

I love staying at Disney properties and over many years have stayed at many thru out the world! This is the first time I did NOT feel the «Disney» customer service! My family of 12 members chose the Vero Beach resort for this summers vacation. From a rude and confused check-​in process to continuous Rude customer service and waiters we were repeatedly disappointed in our experience. We witnessed minors being served alcohol at the pool bar and brought it to managements attention where it didn’t seem to get a big reaction. I’ll never stay at this hotel again!

This is a nice resort but the Cinco de Mayo party was very bad. The Disney brand was shredded on this one. The cost was just under $ 60 per person. And here’s what you got for $ 60; a selection of 3 room temperature low quality appetizers, a nacho bar and your choice of water, tea or lemonade. Yes they had margaritas but they were $ 9 a piece. For $ 60 they could have included at least one. The appetizers were the quality of what you would get free in any bar in America. I thought it was going to be an actual Mexican themed dinner buffet. We feel completely ripped off by Disney. This makes me angry as a consumer but makes me frightened as a stock holder. The reason I gave them 2 stars is the entertainment was fun.

Not ready to review but the room isn’t ready and we have the wedding rehearsal at 4pm. No carts for suitcase. Guess we will sit in the lobby and stare.

nice location however, extrememly outdated rooms, small and not really clean. Our in room refrigerator was falling apart and only froze everything we brought including orange juice. In room coffe was nasty and the resort only offers coffee IFyou buy a crappy plastic refilable cup for 9 dollars. The food is not worth eating at the resort for! All in all NOT worth the obnoxious DISNEY rates they charge at all and will not be back!

This place is paradise. We love this r escort so much. There is a ton for the kids to do for just a small cost. Lounging on the beach is great. We love the 1 bedroom with the full kitchen. The bonfires with smoreS are wonderful!

Definitely a place for either the young or those of the retired age. My husband and I spent 3 days of our honeymoon week at the resort and found it very relaxing but besides the beach there weren’t many other activities on the actual resort for our age range (25 – 35). However, don’t let it stop you from enjoying the beach and the pool! Great view of the water from their private beach and the rentals are rather reasonable if interested in doing so. The resort also provides beach towels for their guests and the complaint of «no see-​ums» bugs weren’t as bad as we had imagined (although we went at the end of September early October lol). Plus it was the first time I have ever been to Florida and saw little lizards in the bushes and on the trees. It was rather comical to me.
We enjoyed a breakfast meal at Shutters and the food was very delicious as well as very reasonably priced for a restaurant (around $ 7−10/person max) although limited in variety. However as a health conscious vegetarian I was still able to enjoy a yummy meal for less then most chain restaurants in my home town.
The only downside was that there is no actual view of the beach unless you have a villa or walked through the pier type structure (which your room key gives you both access to the pool and the beach) to the beach. So the extra $ 20+ a night for an ocean view room is not worth it for a better view. You might end up looking out towards a huge villa. However the beds were beyond heavenly as far as comfort goes and the rooms are spacious and very clean. Housekeeping is not on a set schedule so be prepared in the mornings for a knock on the door or walking back to your room late in the day and it looking exactly as you had left it. We aren’t sure why the times differed but the rooms were meticulously cleaned when they were finished.
We also never got to chance to visit the spa but as a massage therapist myself the prices I looked at were extremely high even for a «vacation» destination. There are other spas (as well as shops and restaurants) within a 20 minute radius that can be checked out. We actually went to the Massage Envy by the main mall in Vero Beach and had a very relaxing time and spent half the amount the spa had wanted. ;-) Other high end day spas are also available but just take a short drive to get there.
All and all not a bad location but very expensive as far as room pricing goes and you will not get a «Disney» experience from this location if that is what is sought after. They do have free wifi for guests and the front desks customer service is wonderful.
Ps. Be careful of tiny clear crabs running along the sand and fisherman by the water if tanning! lol

This review is for their spa and restaurants. Both are open to hotel guests and public.
Spa: friendly staff. Relaxing environment, waiting area overlooks the ocean. I live locally and this has been my go-​to massage place since they opened. Prices are def worth it. Hooked on the Vichy Shower
Shutter’s Restaurant: love their breakfast!!! Grits are amazing!!! Saturday mornings are character breakfast and my kids have a blast getting their pictures taken with Donald and Goofy.
Holiday Buffet: word of advice, reserve months in advance! Pasta station has lots to choose from and awesome dessert table!!!
Sonya’s: dining room is definitely for the quieter diner. Soft look, lots of room and a great choice on Saturday mornings if you want to opt out of Character breakfast.

My family and I absolutely love this resort. We have stayed here twice now and there is only a few things I can say that would be negative about the hotel. The rooms are in need of refurbishment. They are getting old looking and Disney does not typically let that happen without planning to remodel/​update them. The second is there are really only a few options when it comes to food so plan on eating at the same restaurants if you do not have a car or choose not to leave the property for meals. Other than that… the staff is great, activities to keep kids entertained is awesome, lots of fun on the beach and in the pool. We love it here!

Great service. great events. Sunday’s brunch and character dinners is where it is at with an all you can eat barbecue. Breakfast is also outstanding.

Pros: Great location. Away from the touristy cities and other beaches of Florida. Wonderful private beach. Ton’s of activities for all ages. Beach activities /​rentals were robust. Grounds /​interior were very well kept and classy. 17 minutes to downtown shopping and common stores. Very easy driving in that area.
Cons: Pool was geared towards children. No pool for adults. So its loud there and lots of kids running around. Prices are very high. Room rates are expensive and dinner on the resort will drain your pocket book. I suggest bringing snacks and leaving the resort for some meals.
Overall: This place is great and everything is on the resort you can possible ask for during a vacation. Despite the pool and lots of kids; I still rate this hotel high and would say its fine for couples because of all the activities on the beach and fun quirky things like the water slide and mini-​golf.

This is my families 2^nd favorite Disney Resort (off property). Beach access fantastically close and the beach is well maintained. The staff is responsive to all you needs (what else would you expect form Disney). The Pool and slide are a great time to relax and have some fun! Don’t forget the Pirate Ship in the pool area for the little ones!
They have a number of different activities on pool desk and off desk for kids and adults! The Slide Race is my favorite! I came in 2^nd Place this past December! They also have a putt-​putt course, basketball, tennis, bike riding, fishing, etc!

This is our second time at Disney’s Vero Beach and I actually think it’s an improvement on the first visit (which was fun enough to bring us back for more). We are in an Inn room which is spacious and the resort is small enough that it is easy to get around. The pool is right there and the beach… right next to that! We’ve taken advantage of many of the activities including star gazing, shark tooth necklace making, unbirthday parties, surf school and countless rounds of mini-​golf. The campfire last night was great! Three cast members with lots of enthusiasm led the group in 6 different songs with volunteers to lead dancing, motions, etc… all followed by s’mores! The cast members were pleasant and engaged with the crowd and it was good old fashion Disney fun!
We did run into a few issues at the pool our first day, but the recreation manager was very helpful in trying to fix the situation – so I appreciate the effort at classic disney level customer service.
4 stars instead of 5? Prices for snack bar and restaurants still too high and when we arrived, our trashcan und still contained the trash from the previous occupants and there was a jar of jelly in the fridge. Always room for improvement!

We have been Disney DVC owners for over 15 years. The Vero Beach resort has been a welcomed addition to our Disney timeshare ownership experience.
I have seen my oldest son as a baby run up and down the slide for hours screaming, catch me daddy! I would watch him get golden brown as my parents took turns with us catching him as he slid down the slide.
Then, We’d get a bucket of fries and chicken fingers from the poolside bar and watch him devour everything in 90 seconds! When my youngest was born, he didn’t want anyone to catch him. Different personality, he could do it all by himself.
Later than night, we’d give them baths and get them dressed up in their PJs. We’d take them to the lobby and they’d watch cartoons with the other little kids. I remember my little guy drinking a milk bottle in his PJs, so cute.
We rented a chartered sail boat one year for the 6 of us and we still talk about it to this day, Cap’t Doug and Billy Bones!
We always looked forward to coming to the beach and swimming, walking the sugar sand beaches and generally just relaxing.
We’ve had a nice time every year we came. Now, my oldest is driving and my youngest is too cool to go down the slide. My parents are still with us but have a hard time walking into the pool.
Its been a wonderful experience and the resort gave us a lifetime of memories. I look forward to the next 25 years.