Ventura County Medical Center

I went to ER and there were only 2 other people waiting. I was helped quickly, the staff were wonderful, polite, thorough and considerate of my needs. I was admitted and the staff overnight were just as professional. Besides being anxious and not feeling well the staff were awesome. Wonderful experience.

Yesterday I received 16 bills from VCMC dating back 2 years ago going through half of last year. However, I did not receive one explanation of benefits from my insurance company for any of these charges and guess they don’t know about this. When I phoned to find out why I received these Gerardo who answered the call was rude and refused to talk to me concerning this and immediately transferred me to Luis who was the supervisor. Luis was extremely rude, disrespectful and combative. He refused to help and threatened me with the legal department. I then hung up the phone. I ask anyone reading this, if this establishment is this careless with their finances then how careless are they with your health care? I’m just thankful I got out of there to never return.

I took my husband to the ER because he had a problem with his leg. Numbness and pain. We waited for about 3 hours to get in. Once in, he was taken well care of. They did an MRI then another one with contrast of his spine. They explained in detail what was going on and admitted him to a room. He needs surgery but couldn’t have it done without applying for medi-​cal. The Drs are very good and every nurse he had male and female were caring, and seemed happy. I didn’t think it was the prettiest hospital but the staff make it a good place to be.

What a disgrace of a hospital!
My father, who has pancreatitis and kidney failure, has been in and out of the icu for the last 4 months. He came home last night, against the doctors wishes, because of how absolutely RUDE his nurses were. He was quarantined due to diarrhea (from his medication). After asking nurses to come give him his medicine, he proceeded to have to wait TWELVE HOURS until a nurse actually delivered his medicine. He kept asking them for it, but they proceeded to stand in the hallway and argue (loud enough for him to hear) about who had to go into the smelly room with the diarrhea guy. Around noon yesterday he decided that if he was going to lay down and be in pain, he would rather be at home where he didn’t have to be criticized. He left against doctors orders, and though I wanted him to stay, we brought him home so he didn’t not have to deal with the repulsive staff. If you care about your family members, do NOT take them to this hospital without knowing who is going to be treating them. His first night, the nurses were dolls. But after that, I am disgusted with where this facility is placing their standards.

I came here with my mother on a Friday night and although the wait was long everyone who saw us was super friendly. They made sure to check up on my mom and I really appreciated that. I know it was a busy day for you guys and were doing your best to help everyone out. Thank you!

Dr. Lambing was the worst doctor I have ever been to. She was almost condescending. Terrible bedside manner. I am a 34 year old woman who went to her for female issues and she was rougher than HULK probably would’ve been. I left literally balling my eyes out and my husband had to calm me down. It was all I could do to keep him from going back in there and going off on her. NOT RECOMMENDED!

Came in the urology department for a follow-​up, staff was friendly and polite, waiting time was pleasant with plenty of large windows which. Provided a beautiful and relaxing view, they also had a waiting area set up for your little ones which was very helpful :)

I had a bad cut on my finger and was scared I was gong to need surgery. We had a short wait in the ER. The nurses and doctors were very friendly and helped me stay calm. They patched me up and nine stitches later, sent me home.

Worst Orthopedics hospital I took my son there yesterday to Dr. Benson she said he had a fracture and was in need of surgery imediatley in his left arm. I didn’t feel comfortable with what she was saying so I went and got a second opinion from someone else they straightened his arm numbed it by injection and put a cast on him and he doesn’t need a surgery. Dr. Benson is not a good doctor I’m very disappointed my son is only 14 and she wanted to put him through surgery when there was no reason for. Stay away from this place.

I wrote a 5 star review last week following a positive experience at VCMC Urgent Care. Unfortunately, it got filtered out. Maybe the review seemed too good, but my experience at that visit warranted a great review. I was treated quickly by some really great folks. Went back yesterday for a follow-​up appointment to have stitches removed. Didn’t get seen as quickly and the staff weren’t quite as friendly as those at my first visit but, overall, still a positive experience compared to other urgent care facilities I have visited. I realize that each visit is different for everyone depending on the day, time, number of patients, staff on duty, etc, but I hope my original review will get reposted without being filtered because the care I received at my initial vist deserves to be acknowledged.

My husband had cataract surgery here and the entire staff was caring, professional, and everything went very smoothly.
Hospital wing is being expanded so there is construction going on, the same as at Community Hospital. The cafeteria is vast and inexpenisive, a great place to grab breakfast while waiting for your loved one. The nurse came out looking for me so I could sit with my husband in recovery. Everyone was very friendly and provided written followup information when I took him home.
They also took great care of my niece when she had a mysterious illness that they cured, and my brother-​in-​law who collapsed at his doctor’s office and was taken here to recover. The staff was very caring and concerned in all cases.

I would have to say being this is the only major hospital that the county own I would expect it to be there best given we have 4 other hospitals in the county with excellent service and yet the county would receive from me negative stars if it was a options. They have a lack of communication poor quality of care for patients they treat their senior citizen patients worse than anything else. Also you can’t get a straight answer from a doctor and it’s sad for those that this is the only care they can receive… VA receives more than 1.5million patients a year and gives better service then what you can get at county. I understand it’s a training hospital but none of the doctors are training in their specialty also why no name tags? I have to wonder so people can’t file complaint … I would rather go to LA County hospital on a Saturday night and be seen than go to VCMC any day of the week

I want to say I liked this place, but I really don’t know. There was some good people here, and bad, but more bad than good. When I was looking for where to go to my ultra sound appointment. There were two ladies literally at a desk in the middle of the waiting room. I don’t understand why they are there. They were so rude and forgive my language, but they acted like nothing, but stuck up bitches. You know those girls in high that think they are hot shit? That’s them.
Except like 50 years older. With their attitude I was guided to where to sign in. Singing I’m didn’t take long and neither did my wait. They had a restroom near by and a water fountain. Good to release for a pregnant woman and good to fill up the bladder before the ultra sound.
When I was called my Ultrasound technician looked bored as hell with her job. And honestly I don’t think she was a bitch, but I definitely think she wasn’t happy working there (maybe somewhere else?) she didn’t seem that excited, rarely smiled, and when I went to release my bladder, and waited for someone to get out. She said to me, «sorry there is nothing much to look at here. Other people have their kids and their projects at their desk, and here we have nothing. It makes work so boring. I just want to bring something here to livin’ it up. while I felt kind of bad, it made me wonder how bad this place is for her to feel like that and while reading the reviews here I guess pretty bad :/​I don’t know and now it makes me worried for when I deliver. Okay for (I guess) what you need. Most of the staff
Are rude. Still unsure how I feel with my experience

This happened two years ago but I was just looking at my child’s vaccination record and it angered me all over again! I took my two year old for the vaccinations he needed and I was educated as to what exactly was needed and made this CLEAR to the medical assistant. She gave him two vaccinations that he’d already had!!! I was sooo mad and crying! I complained but of course that did no good… I switched offices immediately! Please don’t take your kids here!!!

This happened two years ago but I was just looking at my child’s vaccination record and it angered me all over again! I took my two year old for the vaccinations he needed and I was educated as to what exactly was needed and made this CLEAR to the medical assistant. She gave him to vaccinations that he’d already had!!! I was sooo mad and crying! I complained but of course that did no good… I switched offices immediately! Please don’t take your kids here!!!

Not good service for deaf ’ s needs to meet their service. don’t have an intpertper …

Dr. Lambing has been a good doctor for me, and seeing her, and residents, has been a good experience. When my health began to fail, they did a good job helping to diagnose my problems, and counsel me on eating problems I was having.
The most important part– I ended up having type 2 diabetes, and the office referred me to an endocrinologist, Dr. Gulnar Poorsattar– who has since helped me to stabilize my blood sugar.
Very good work here, and very good program for the young doctors learning.

So I jus left VCMC ER after going and arriving there at 6:00 AM. There was only one person in the ER waiting when I got there. Time went by and at 6:30 we asked if they knew how much the wait would be. The response? «No». After another hour its now 7:30, 4 ppl have left from the ER. We asked again about the wait they said it was full as soon as someone got discharged they’d take me back…4 PATIENTS LEFT! 2 ENTERED! How are you full? 4−2=2 Free doesnt it? Anyways at 7:45 i was pissed and decided i was gonna leave… i go up to tell em and she asks for my name. guess what? They discharged me before seeing me! I go to the back they sit me on a bed, and leave. Nurse comes in asks me if I work i said yes, for the county, HSA. EVERYTHING changed then. I saw 4 diff people come in to see me in less than 10 minutes, sad so unless ur a county employee u get treated like shit? As least thats how it seemed this mornings crew thought process was. Lastly, they never even asked for my insurance card and marked me as self pay, which they later fixed… and i thought St. Johns was bad…

This about the Orthopedic Dept. I just do not have the time to sit and wait to see Dr Schatz for 2 hours in the waiting room and another 45 minutes in the examination room. We now have private insurance and there is no need to tolerate this kind of time waiting. I cannot switch doctors without the same wait time. I work and my time is valuable. The staff has no consideration for you or the reason you are there. I have had 2 surgeries there and I am fed up with their idea of health CARE.

This is about their urgent care clinic on Gonzales in Oxnard. I walked over with an issue and their hours are until 7:00 PM. I arrived at 6:30 PM and was told that they have seen their last patient and couldn’t see me. That is rediculous. Your hours are until 7:00. Stay away

Urgent care is a joke. Just when in and saw dr Samuel phang. Completely dumbfounded doctor if you can call him one. I went in for an issue I’ve had for awhile. His only recommendation was a shot for migraines. I’ve heard bad things about those so I said no. Then told him I’ll just take a hand full of Tylenol just to see what he would say. Not that I would. And he didn’t advice not to! Really??? Then I asked for a work restriction note for wrist issues. While I told him what I wouldn’t be able to do at work his reply after just staring for a while was… «well I can give you a note limiting on how much you can lift» which wasn’t one of the issues. The whole time his look on his face was screaming ummmmm how about… This was amongst another issue. I don’t see how he can be called a doctor. If you were to come here and happen to get his guy I would greet him as Sammy.

I am trying to call ACADEMIC MEDICAL CENTER and it’s 12:12! Lunch is from 11:30am to 12:00pm. Put your greasy food down and answer the phone! Unbelievable!
As if the wait times weren’t long enough!

My son had an appt with Dr. benson in orthopedics. Let me just say this has been the longest day ever and they’ve yet to see my son! We’ve been waiting for almost 3 hrs now and just got called into the room, now it’s probably going to be another hour of waiting for the dr!!! HORRIBLE SERVICE!!!

The level of care at VCMC is excellent. It’s a teaching hospital, and so you get a depth of care you just can’t get at any other hospital in Ventura County. When you are being treated, there are the Interns, Residents and Attending staff who all colaborate on coming up with the best plan of care. And the nurses are also encouraged to (and do!) call the doctors any time they think you need one to check in on you. Much better than most hospitals, where they «just follow orders» and are afraid to disturb the MDs unless you’re really dying… It would be nice if they had bigger, private rooms, but if you’re well enough to complain about the poor cable tv, I guess its time to go home.

Dr. Rutherford, Dr. Simpson, and Dr. Kinsley of ICU treated my Uncle and our family with great compassion and incredible care.
Most of the staff was understanding of the extreme situation our family was facing. There was just one nurse that I’d like to give a good kick in the ass to; but I won’t go there.
The café during the week is very reasonable just get there before 1:30 if you want anything from the grill. Weekends, there isn’t squat so bring your own in.