Rabobank

The new accounts girl was so sweet ! This is a great bank!

I have been a customer with Rabobank and it’s affiliates for almost 20 years. Today when I tried to deposit a cashier’s check and cash, the Customer Services Manager Irma Faulk denied my ability to have the deposit immediately moved into my account and wanted to call the branch that she said had openned my account over a decade ago. I pointed out to her that it was a cashier’s check and cash and she said «she didn’t know me». (She never asked for any ID from me)
I immediately called another senior branch with my complaint and they have yet to get back to me. It is enough to say that this branch of Rabobank is being managed by idiots who make it really hard for customers to put money into their accounts. Can you imagine trying to get them to give you your money?
I strongly recommend that you stay away from this downtown Ventura Branch as they seem to know nothing about banking and their stupidity could ruin your day.