FCG Environmental

While purchasing a property I was given a mold report written by this company. It said if I had questions to contact them so I emailed them. I received one nice response and then I asked more questions… and I received an answer from the vice president telling me they were not interested in giving me free consulting advice. that if I wanted to hire them she would be happy to send me a contract to sign.
I wonder why they put their contact information on their reports if they really don’t want to answer questions from people who read the reports they write. Now I’m suspicious of the company.