Charley’s Grilled Subs

Good food, but I’ve never been more appalled by customer service in my life! I ordered a Chicken Philly, but when I received my food it was a Philly Cheesesteak. I nicely mentioned that I had ordered a Chicken Philly instead. The lady rudely asked if I had checked the review screen before paying which, I’ve learned my lesson now, I never do. Then, she calls over the other lady who took my order to prove me wrong, asking her ‘she ordered a Philly Cheesesteak, right?’ To which she answered yes. I never eat steak, so I’m not convinced that I had accidentally ordered the steak sandwich. However, being only human, I understand maybe I slipped and ordered the wrong thing. But, instead of trying to help fix this issue, I was rudely blamed and ganged up on by the workers. All I wanted was the chicken sandwich, they could have kept the other sandwich for themselves for all I care. Just be kinder to customers and maybe I’ll be back.