Legacy Salmon Creek Medical Center

Legacy has affiliations with Kaiser doctors and unfortunately, I ended up with one (Dr. Maryann Foster).
Without legal permission to do so, Dr. Maryann Foster removed my left fallopian tube leaving me infertile (my right tube is permanently blocked). I told her all of this, she reacted by insulting me and trying to bullying me. Seriously, look her up online — I’m not the only patient that has been victimized by her.
If you come here, refuse any care from this doctor. If you go under her knife, she’ll take whatever she feels like from your body.
I’m a huge fan of Legacy, but not their affiliations. If they didn’t have affiliations with Kaiser, I’d give them five stars.

I would not recommend Ryan D. Steele, DO of Legacy Medical Group-​Salmon Creek to anyone. Avoid him and this clinic.

After taking someone to the emergency room with a very high temp and a numb arm, someone with a history of heart disease, they left him sitting in the waiting room for three hours. Then the doctor called me, a person who is not related to him or responsible for him, and I am also just out of surgery and starting chemotherapy, and the doctor threatened me that if I did not pick him up and take care of him he would call adult protective services on me. This place behaves like a bully. I will never recommend it to anyone.

I had to take a family member here this week and I LOVED the fact that they have wheelchairs right inside the door for patients! This made our trek upstairs much easier. The staff was very friendly & courteous. The doctor seemed like he really cared and even recommended a 2^nd opinion just to make sure my family member received the best care possible.

Wish I could give both a one star and a five. So I guess I will have to compromise. My mom is currently there in the hospital following a surgery. Her surgeon Dr Green was amazing. Her nurses Maggie and Michelle was amazing. Her aid Skylar– amazing too. All 5 stars. Today is a totally different story. They hardly check on her, the nurse is rude and put out when you ask for something, and it’s completely different from yesterday. One star. If you could even give it that…
Update– she has been here a few more days and the lack of caring from nurses is horrible. Doesn’t seem to matter who you talk to in order to resolve it. So many awful things I have seen here. Too much to even list…

Just want to thank the e.r. team that helped my wife when she required quick emergency treatment today. Dr. Mike Wallace and RN Josh (didn’t get his last name) are both first class – kind, caring, good listeners. They both made us feel comfortable and confident that we were in good hands. Thank you both very much. Lu and Steve/​Vancouver. The folks in admissions also helped put us at ease.

Well, here I am again. Damn.
It was like any other Tuesday, sitting with the The Wife and Tax Deduction looking forward to Deadliest Catch when I started feeling myself shake, then my leg took on a red hue and I felt a fever. Been down this road before. Infection in my leg. However this time I felt a sense of urgency because my recent cancer surgery and subsequent hole in my heel I knew I needed help and fast. The Wife kicked the Unilocalmobile in high gear.
We arrived to an absolutely packed waiting room and I steeled myself for a long wait. As I sat there shivering and sweating I couldn’t believe how many other people were voicing their displeasure with the wait. Yeah, it sucks, but look around you people, there had to be 50 of us. Patients with no patience. I was happy to see, even though I was dying to get in there a small kid came in with a bleeding head and they took him in right away, I was happy they did that, but can you believe people started complaining about it? It was a little kid you heartless @$#!&.
Fast forward, I spent the first night in the ER because they said I was really sick. I believed them. Soon I was on the fifth floor with a killer view of the hills (517B, ask for it), a flat screen TV and a great staff. It seemed like every nurse I had was named Jennifer when in reality it was only about 55% (I did the math). Anything I needed they brought or did, when I had to push the button to call a nurse they always arrived promptly and with a smile. They stood by me during not one but two fevers breaking and temps around the 103.7 degrees. They even laughed at my jokes and quips, but then I am a really funny guy.
No one wants to be in the hospital but it happens and if it happens to you in The Couve and you have a choice I suggest going here. Take it from me, I am getting really familiar with these places. Dammit.

Very helpful & friendly staff! My daughter gave birth here. Nurses were very helpful and accommodating.
Took the entire day and evening by the time my grand daughter arrived. Rooms looked great and clean.
The view out of the window looks nice. All in all I would recommend this hospital to other expecting mothers. My daughter was very pleased with her stay.
Thank you Salmon Creek Hospital!!! :-)

Caring and compassionate emergency room staff that works very efficiently and seem to be very educated, especially the emergency room technicians who are awesome, funny and compassionate. Anyone who has complained about this hospital is probably just the typical drug seeker, or has no idea how an emergency room works and expects to get in right away. regardless I would recommend this hospital to anybody seeking expertise in the medical profession.

Absolutely pathetic. I have been here more times than I’ve wanted to in the past year, and although there are employees that I appreciated, the way they went about things was just ridiculous.
First of all, with my grandfather, he was not very mobile so they had to transfer him from one bed to another in his new room. They did not explain to him what they were about to do and simply yanked him from one bed to the other aggressively. Yes, he was quite old, but he was still a person with the ability to understand what was said to him. This scared him and my family as well. He’s since passed away and we still think about our many experiences here with him being mostly negative.
Secondly, my father was here quite recently and was in the emergency room for over 12 hours. Then when he finally got a room they released him the next day despite his health deteriorating and having major health issues concerning his heart and lungs. He looked absolutely terrible. I’m convinced that they simply needed an open bed and decided «that’s good enough, send him home with some oxygen and blood pressure meds!» Remember, hospitals are businesses and they need to get people «better» and out so they can move on to the next person to make money off of.
There are other circumstances that really upset me and my family that went on here that are just unacceptable.
One general thing that really ticked me off was that it seemed that information was never passed along from one person to another. We repeatedly had to tell people that, no, my grandfather was not diabetic. For some reason they assumed this and almost gave him insulin repeatedly. Why on earth would you not read the health records and notes before you help a patient? If I didn’t communicate with my coworkers at my job it would not go over well. Businesses run smoother with communication.

Writing this review as an employee of this facility… I would not recommend working here as an RN. While patient care delivery is stellar the majority of the time, the management is typically made up of idiots who like to ignore problems and focus on non-​issues. I just got off the phone with HR to find out what the policy is regarding a mandatory, work-​related leave, and I was rudely told by a seemingly exasperated HR rep that «It’s between you and your manager, how you get your shift covered!» I hung up soon after that, but I wanted to say, «My manager is an idiot, lady! And so that leaves me! And I want to know if I’m responsible for getting my g#amned shift covered, and what happens if I don’t!‘
I have worked in many units for Legacy, and management & HR always have had the same flavor. If you are considering a career in here, just make sure you know that you’ll be managing yourself and focusing in a lot of pittly little QI projects.

Very disappointing ER experience. My 2 year old fell out of bed and broke her collar bone. In terrible pain, I could tell the bone was likely broken and was also worried about head injuries from the force of the fall. After about 15 minutes of trying to calm her and treat her at home, we headed to the closest ER. Here, we spent 6 hours. We were mostly ignored. We saw a doctor for 15 minutes (she was pleasant), got X-​rays, and then waited. And waited. I had to ask for a dose of ibuprofen for my kiddo as the dose from home had worn off (we were charged for this), and snacks (graham crackers and juice), as we were all starving. After ignoring us an additional 2 hours after diagnosis, I asked why we were not just given a sling and sent home. They were genuinely surprised that we actually wanted to go home and sleep (at 4am) and finally sent in someone to give us a sling that DID NOT FIT. The sling fitting person was very uncomfortable with the task at hand, with no pediatric experience. Rather than admitting this, he fitted her with a sling and then an immobilizing wrap. Big mistake. This additional person fitting a sling and wrap cost an additional $ 800 out of pocket. The sling was way too large and useless, and the bandage wrap was so painful for her that I took it off of my 2-​year old within 15 minutes. My kiddo is a trooper, but she could not stop crying and was very pale, and seemed to be going into shock from the pain. The wrap also made it impossible for them to sit in her carseat for the ride home, which is when I finally just removed it fully. The only advice we received was the normal recommended dosing schedule for ibuprofen (available on the packaging) and advice on icing and not having her use her arm until she could see her regular doctor. I
Rude, dismissive, neglectful care for hours for something that should have been a 20 minute diagnosis and referral. This cost me $ 1200 out of pocket after insurance, due to the $ 800 for the Sling Specialist. I will never return to this ER. We would have been better off driving 3 hours back to seattle for the great care we have received in ERs here, and still have gotten home earlier, or just waited to see our normal pediatrician who would’ve diagnosed easily and given better advice. I feel like we would’ve been in better care by well meaning high school freshmen.

My husband was admitted here Mon. after being seen in the ER. He has had surgery and is now recovering. I am grateful for the care he is receiving here. This has been a very scary week and everyone on the staff that we have had any interactions with have been amazing.

Truly a great hospital with the highest levels of care and compassion. While everyone we dealt with was very skilled, delivering excellent care, Dr. Geinapp in particular helped us get through some very difficult end of life decisions. He was able to give us a clear explanation while still being compassionate.

We had the most amazing stressful experience of our entire lives last weekend. The hospital and nurses were great… for the most part. The hospital was clean and had all the things we needed.
They delivered our beautiful baby girl, and had all the precautionary staff on hand.
We did get a call the next morning about an insurance issue, which we had foreseen and had a letter written up addressing the issue. I’ll give you an update if things turn sour, but it appears that the letter fixed the problem.
Our biggest issue was with just one or two of the many nurses we had, but the majority of them were fantastic and I would recommend delivering at this hospital.

I had my gallbladder removed at Legacy. The Dr. And nurses were great! Thank you for really caring about your patients and not making them feel like another number.;)

My mother was recently in this facility after a fall for about a week. I just wanted to say that this place was very impressive. Helpful staff in every department I had to deal with. The building seemed really new and all the equipment was state of the art.
They had single rooms for patients. Coffee bar. Lots of easy access parking.
Much better than any hospital I’ve ever seen in Cali.

How about a hospital review from a physician’s perspective…
Legacy’s presence in the community has been gradually engrossing. At the end of the day, a primary care physician must rely on a hospital to keep them in the loop when their patients are admitted, along with providing care which appears to be to an appropriate standard of care. The better a hosptial is at coordinating with the PCP, the better the oeverall care and the less likelihoof of late post-​discharge complications.
Over the past couple of years, the only trouble I have had is specific to a particular ortho/​neuro group in town, not related to the hospital itself.
They take great care of my children (patients, not my own, you understand), which has always been Salmon Creek’s competitive advantage over Southwest. Lately, they have been doing a great job with adults as well. We work very well with their hospitalists. Peace Health has not been kind to Southwest and their systems are falling apart. When doctors leave, the relationships that drive referrals disintegrate.
I only wish that we could get better notifications of admission and discharge, since their assumption is that our practice has access to their computer system, but it would be nice to get notification that we need to go look.

An amazing hospital with wonderful staff. I felt safe being in their ER instead of other nearest hospital. The staff were helpful, caring and seem to sympathize with patients. At least from what I have noticed.
My stay in the ER didn’t seem dull because I had a great interaction with everyone that head my way.
Thanks Dr. Claud and staff for providing a great service during my stay.

Beautiful new hospital. Free coffee and tea in the waiting rooms. Beds and recliners (for guests) in the post surgery overnight rooms.
The bed is not the most comfortable bed, but it’s built in and it’s not a chair that transforms into a bed, it’s the real deal… AMAZING.
Other notable perks:
Coffee bar on the 1^st floor. Good coffee!
Cafeteria on the 3^rd floor. Good food!
Flat screen TV’s.
Great parking.
Since I’m only rating this hospital on a second hand/​visitors experience level I can’t give it a full 5 stars. My mom came here for surgery and she was treated very well. 4 stars fits perfectly for this… I’m a fan!