Holiday Inn Express & Suites Vancouver Mall/Portland Area

We stayed here over the Valentines day weekend. This hotel is conveniently located near I-​205 and close to Vancouver mall. The rooms were modern, nicely appointed and very clean. Staff was very friendly and helpful.
I didn’t give a 5 star rating for a few of reasons: maneuvering between the maids carts in the morning was a bit rough. Multiple carts were in the hallways each morning, some maids were apologetic while others didn’t seem to notice their carts made it difficult to walk through the hall. The apparently only elevator was used by guests as well as maids and having a narrow hallway outside the elevator door meant that guests had to move back into the hallway so the maids could get their carts out of the elevator before guests could enter. They were apologetic but it was awkward for everyone. Our room was cleaned each day, but one morning one of the beds had pillows left in the middle of the bed and the maid just left the pillows and pulled the comforter over the pillows when she made the bed. Maid should have known that’s not how to make up the bed.
A breakfast buffet was provided each day but it was not very good. There were empty dishes of scrambled eggs that were not replaced, under done sausage (at least to look at), bagels that were hard and dry. There was a nice variety of yogurt, bread and toaster and a pancake station (which we didn’t try). Our 2^nd day, rather than have the free breakfast, we walked over to Elmers where we had an awesome meal!
To be fair, there were a lot of kids and families in the hotel due to basketball tourney in the area and that could be why the breakfast was sorely lacking. The bad thing for other guests is that there was running and jumping in the halls and other guest rooms at all hours. Young kids were running and screaming in our hallway one day without a single adult anywhere in sight. This went on for more than 15 minutes before an adult poked his head out a door to tell the kids not to scream so loud, just to close the door as the kids said «ok, dad.» Staff did nothing about this as far as we could tell.
Given these low points, we would stay here again as I feel this was not a normal situation — at least I hope not!

I usually try to stay here when I’m on this end of town for work. Great Staff and the Manager is Fantastic! They have a managers reception Tuesday through Thursday evening– Free Soup, Beer and Wine! Definitely a big perk that draws me in. Plus they have free DVDs rentals from their own varied collection.
The hotel is kept up fairly well– rooms are very clean, linens are spotless, and Pool and Hot Tub are looked after regularly.
Breakfast is the normal Holiday Inn food– some changes to the main items, depending on the day.
I would definitely recommend this hotel over others in the area.

I had to stay here a few times for work. The hotel is in a nice area except for the fact there’s a freeway directly behind it. But the rooms are nice enough and most the staff made for a nice stay.

Having stayed here before, I generally like this place. It has the standard Holiday Inn Express breakfast: yogurt, milk, cold cereal, instant oatmeal, bagel, cinnamon roll, omelet, sausage, etc. The property looks pretty clean and modern. The thing I like about this property is that they have a DVD check-​out center in the dining area. Lots of movie titles to check-​out.
However, I had a bad experience here. I would like to write an all positive review, but my experience has left a bad taste in my mouth. I am so upset, in fact, that I may not stay at this property again. This is at least my third stay here.
I wasn’t feeling well during the day and decided to rest and possibly get a nap, having had a long road trip. However, the guests in the next room had guitars and drums (and who knows what else). I called the front desk, not knowing which room was causing the noise, and asked them if they could ask for some quiet. The noise continued as I tried to sleep. After about an hour or so, I called the front desk and complained that there was a lot of noise going on. They said the only thing they could do was move me. I WAS SO UPSET. I WASN’T THE PERSON MAKING THE NOISE, BUT I HAD TO MOVE!!! Not feeling well (still), I had to call my husband back from work, to come to the hotel and help me pack everything up and move everything over to another room. I was in PJs, so I had to change, too.
Needless to say, this was not the relaxing environment that I needed in order to rest up from a long road trip and not feeling well.

I usually stay at Hilton properties when traveling. A colleague I was working with in the Portland area in December recommended this hotel as a great & convenient place for our customer visits that week.
Since he was staying there, I agreed…
Mind you, I did not give this hotel 5 stars because it was like a stay at the Waldorf.
I gave it 5 stars because for the caliber of hotel, this place rocks!
The staff was amazing from the moment I stepped into the lobby! The hotel was clean; and again, for the hotel grade, the rooms were nice!
I met the manager Gary my 2^nd day; and he invited me to come to their weeknight Manager’s reception. He actually is the one who does the serving, which I thought added a personal touch!
I will definitely stay here again when in the Portland area!
Thank you to Gary & his whole staff!

Holiday Inn Express Hotels seem to stick out as a reliable chain to stay in during road trips. This is the second Holiday Inn Express I stayed in and it was as clean and comfortable as the first one.

This is definitely one of the better Holiday Inns I have stayed at, not as far as fancy-​schmancy stuff, but as far as my experience as a whole. There is no in-​hotel restaurant or bar and it was a smaller hotel in general.
For what they lack in amenities, they make up for in service and convenience. The rooms were clean and updated and offered a fridge and microwave in the rooms. The vending machines were cheap and had a pretty nice selection of both sodas and junk food.
What really stood out for me was the service, the front desk attendants were friendly and very helpful in telling me how to get to the mall as well as getting around town.
I would for sure come back here when I am in town for work again.

Let’s cut to the chase here. This is not a Four Star hotel and it baffles me why anyone would write a review as though it’s going to be published in Travel Mag unless they work for the chain. But hey, for a $ 99 per night hotel it’s nice, clean and beds are comfortable. Pretty typical breakfast choices. I’d happily stay here any time.

Located in Vancouver, Washington, The Holiday Inn Express
Hotel and Suites is a fantastic place to stay for a relaxing
weekend away or a full vacation. Located minutes away
from both downtown Vancouver and Portland Oregon,
the hotel is well suited to both business and relaxation.
Upon check-​in, the staff was extremely welcoming and helpful, offering us a map of various points
of interest nearby as well as directions to a nearby restaurant
that we had asked about. Therewere also fresh apples and
cookies available as well as coffeein the lobby.
Upon entering our room, we found it was not only clean and very inviting but also had a very peaceful and quiet setting which made it an ideal place to relax after a very busy day.
From the spacious room that had a comfortable living room area complete with a couch, table and television,
there was also a nook that was set apart from the main room which featured a second television, table, and
comfortable chair which my wife found to be a nice area to put her feet up and read.
The bedroom was spacious and also included a television as well as a phone, stereo, clock
radio and ample closet space. I was happy to see that the television offered more than
the standard 12 channels, instead we had our choice of full range of cable options as well as movie channel which certainly left us no shortage of options for our viewing needs.
The room also had a minifridge and microwave which proved very convenient.
Aside from a business center that offered fax and computer access, the hotel has a comfortable indoor
pool as well as a spacious hot tub and sauna.
The hotel offered free wireless Internet which was ideal for all of our needs.
The hotel offers a breakfast buffet every morning complete with great cinnamon rolls, bacon, biscuits and gravy as well as a full Continental Breakfast. This was a great surprise as
omelettes were also included in the mix and it was great to enjoy a hot breakfast as well as a selection of coffee and juice.
One does not often find this level of service and attention to detail for which more costly hotels would nickel and dime you. From the fantastic service of the staff, a very comfy room, the hearty breakfast buffet, and a location central to shopping and dining options, the Holiday Inn Express Vancouver offered everything a traveler could want and more, at an extremely reasonable price.

My fiancé and I stayed here for three days. I paid a couple dollars more for a suite, and I am a priority club member with gold status. Our room was clean and spacious, and very quiet. A few things that could have been better: we only got the paper our first day, the bed was a little soft for our tastes, but was comfortable, there was no meat option at breakfast our final day there, and our bathroom was not cleaned while we were there-​it seems that all housekeeping did was make the bed. There were a limited number of DVDs available at the front desk, and our room had a fridge, coffee maker, and microwave. We will probably stay there again as long as the price is right. There is also plenty of free parking.