I dropped my HTC Evo 3D and cracked the screen. Totally my fault and a new phone was going to cost me $ 500 to replace it. I took it into the Sprint store off Chklov and they said the screen was available in the 192nd location. This was at 6pm and they said that they still could fix it even this late. So I took it to Josh at the 192nd store who was very busy and stayed until 8:40pm(they close at 8) to make sure my phone worked. I am a realtor and this phone is my life. He did a great job, it only cost me $ 35 and the phone works perfect. Thank you very much! I couldn’t imagine better customer service and staff.