A New Image

Unfortunately I must write a bad review of this business. Doug is the owner/​principal. While he did a fantastic job on my 2011 BMW, a $ 400 radar detector was lost or stolen from my vehicle. We looked all over his shop and he called the lady that cleaned my car but she hadn’t seen it. He said he’d have to talk to his wife about it tonight but he’d make it right even if he had to replace it. I gave him the benefit of the doubt and didn’t even request my $ 190 back for the detailing.
Next day no call. I called him twice and left a message, no response. Two days after I drove down. He told me he was only a part owner and the other owner said it wasn’t their fault. I told him all I wanted was a replacement and offered to pick one up from Craigslist I found for half price ($ 200). He just replied well you shouldn’t have left it in your car.
Unfortunately I must now take him to small claims court. I cannot recommend this business and regret taking my business here.

Doug and Doug Jr did a fantastic job cleaning the interior of my car! Thorough work, and very nice. Well worth the price. Quality of their work beats Wash-Man’s service, hands down.