Tom’s Termite Control

No wonder he has bad reviews. I called for a termite inspection, and he was extremely rude on the phone. He thought I was a salesperson for pete’s sake. Just because I’m friendly doesn’t mean I’m a salesperson. I went with another company for my termite inspection. Sorry, Tom.

Tom and his staff are nothing but polite and professional. They not only explained the report and their findings to me throughly but were willing to walk me through what needed to be done step by step when I got confused. Everything came out great, especially the repairs that were made– you’d never know they were new pieces of wood!

We bought a house last year and it was infested with termites, the sellers hired Tom’s Termite to come out and completely tape and fumigate and seal and the whole 10 yards as required by escrow. Today I have encountered my 3^rd infestation of flying termites in my home. The first infestation took them 2 – 3 days to come out and inspect and another day before they could come and take care of the flying termites all over my kitchen. Next infestation a week or so later was my dinning room and while they were treating that we found new termite damage in my living room floors. Today I went to use my bathroom and I have termites flying around me!!! The lady who answers the phone sounds like she could care less and she will relay the message to the owner or his employee when she sees him face to face. This is my one and only bathroom — what am I supposed to do until they return my call and finally set up an appointment to take care of the termites let alone all the unseen damage that is incurring by all these un taken care of termites. If you google termites and their treatments when you get a company to come out and tent a property or do a full tape and seal then I should be good for the next 4 – 5 years for the most part. So to say that 3 full infestations plus numerous other damage sittings around my house in less than a year is absurd is to say the least. The owner, Tom is very pleasant in nature but does not get the job done to bare minimum satisfaction. :(