Kids & Teens Medical Group

Ive been bringing my daughter here for a couple months now, and we absolutely love Dr Orlando! She is usually scared, and hates coming to the Dr, but since we started coming here she actually gets excited. Wait times are kind of long, but i would say its worth it. Dr Orlando takes his time with us, and actually enjoys interacting with my child.

I really like some of the staff here. There has been long waits when I have an appointment which drives me crazy since I had a newborn. But when I walked in with my baby for a mystery rash I was seen right away? Which I’m happy about, but my baby turned out to be fine had nothing to worry about. It’s just when I have an appointment I expect to be seen within 15 – 20 minutes at the most after my appointment time. I haven’t been to the other locations, but this one could use a facelift. Small things, like where do I put my small child when I’m filling out the paperwork? No area to sit him but the cold floor, or high scary chairs. And in the office rooms they could wipe down dust from the 1990s. They have an old train on the top of the ceiling that doesn’t run anymore but you can see how dirty it is, and trash in some areas… lets clean that up. It’s a doctors office right? I do feel like my baby is getting great care when I’m there, and that is truly what matters.

Took my daughter in for a newborn check up had an appt and waited for about 2 hours until she was seen. Since it was the first appt and paperwork had to be done I understood the wait. The staff is really nice and the doctor as well. I was very content that I had a pediatrician who seemed to care. Well I was wrong I’ve been calling trying to reach the doctor and have left numerous messages and no call back. Hope no one else has this problem. I will be finding a new doctor for my daughter. Very unprofessional of a doctors office.

I have been taking my son here since he was born. I really liked it until Dr. Meena left the office yet no one let us know they just keot saying she was out or sick. Until today when my husband took him and he had to see a nurse practitioner who was of no help. It’s upsetting that you can’t even have your child see a Doctor. Changing his Insurance.

I love kids and teens. I feel secure knowing I can trust the drs with my children. The receptionist is the greatest! She is so welcoming! Great way to start each visit.

I have been bringing my son to these offices since birth, it’s almost 6 years. I’ve visited all locations. I now have a 5 month old baby that I’ve also been bringing to kids & teens. I love the care they provide and the wait is not long. In this particular office I like nurse Valerie. The doctors are all great and organized.

Worst office I have been to. They are extremely rude and keep you on hold for up to 30 minutes for them just to click on you without you even been able to speak to anyone… okay so on a monday I brought to the van nuys location a physical exam paper for my daughters school to be filled out, they assured me they would have it ready with in 2 days till today they havent even been worried about it, they just keep on letting me know it would be ready the next morning. I call the next morning and still not ready, they make it seem like you are getting a favor done and have 0 worries about it plus to top it off there is a $ 10 dollar fee just to get it filled. Like get it straight its your job and to top it off charging a $ 10 fee you aint doing me no favor… I am extremely frustrated. I will be changing my daughters doctor. extremely bad customer service.

I love this place. Especially the nurses! One in particular Valeria! She is so nice and friendly to my kids. She makes them feel comfortable and makes a doctors visit enjoyable. Great place with great service! Recommend

Being coming to this pediatrician for 3 years and they are always very helpful with my kids needs

Pretty fast to be seen and cool young doctors that can work a vaccination plan with you as I decided to spread mine out. So far so good.