Retina-Vitreous Associates Medical Group

So this review is on behalf of my father since he’s in his 70s and doesnt have an account…
He’s been going to Dr. Firas M. Rahhal for about 3 or 4 years if not mistaken and my father has been happy with his work, always listens to his concerns… gives advice and makes my father feel at ease and does a great job.
Recommended.

Dr. Thomas Chu is wonderful, thorough and very caring. My mother developed a retina problem 7 years ago. He indicated prognosis was fair to poor. With a few injections, she responded positively. Her vision is back to normal and now we go back for follow ups every 6 months. He even felt one of her medications (prescribed by her physician) was too strong of a dose, which could cause long term eye damage. He indicated that he would contact her physician. In my head, I thought «that would be nice but you are so busy, you will probably forget.» Sure enough, he had written her physician a letter shortly after. He really cares for his patients and knows what is best. Thank you Dr. Chu.
As for the wait time, there were incidents where we waited 1 – 2 hours to be seen… But most likely these offices overbook because some people cancel last minute or no show. Over booking helps loyal patients be seen as needed without having to wait 3 months out! The staff/​team hustle. I see them sprinting sometimes. Give them a break.

Coming back here over and over and nothing changes. Schedule an appointment at 11 and then finally get seen at 2 and even 3. Completely unacceptable but we have no choice. A major rehaul of their system needs to be explored. How many people do they see a day? Probably too many.
Go to the Pasadena location instead if you’re here for Dr.Novak. it’ll be much faster
Nothing against the staff. I just wish we didn’t wait for four hours to get it done at this location.

Make sure you don’t have any prior engagements, because you’re going to be waiting for a LONG time!!!

The office bent over backward on my following visit to make thing better. I’m hoping everything stays this way for my next visit. The Doctor and the corporate head called and both assured me they would fix the problems. I’m bringing lunch and earphones for the next appointment just in case!

WRITING FOR A FRIEND: I have been coming to this location and one of their other locations for over 7 years. This is by far the best office, which by the way is now SUITE 333. My doctor, Dr. Firas Rahal, is the most professional, knowledgeable and engaging retina specialist you will ever find. I would be totally blind if not for Dr. Rahals corrective surgery on both of my eyes as well as his followup care. I always make my appointments in the morning and have never had to wait past 15 minutes of my appointment time. The desk staff and support technicians have always treated me professionally and with humor. People who post bad reviews have to consider the environment they are entering. To give good customer service is important, but there are time when the staff is in the middle of a serious situation, extremely busy or dealing with unpleasant patients. I am honest when I say I have never had a bad visit to this eye group. If you value your eyesight you will contact Dr. Rahal for all your vision care.

WHY would an eye doctor’s office have POOR lighting over the sign in desk?
This makes NO sense. And, some of the office staff is a little rude.
Doctors are the best.

I suffered an accident in N. Cali. The dr that treated me there recommended I go here. I don’t think he realized how bad it was. When I first walked in I knew it was subpar. I stood at the front desk as the staff finished their convo. Once they were done I was helped, 15 min later. Even though my prev dr sent all my test and file, they still did the same test over again. (this is how they make their money) after an hour I saw the «specialist» he spent 6 mins said I need to come back to see «progress», no meds, no new info. Bill after insurance $ 200. I foolishly went back, dr spent I kid you not 2 mins tops after I waited 45 mins to see him, bill $ 100. All he did was look at my eye, no tools used. My parents are drs, I’m well aware of the medical field, this is not how a good office works. If I were do do it again, il look ANY WHERE else.

Best possible experience! During a routine eye exam with my general eye doctor they found a concern with my retina and recommended I get to a specialist immediately. They referred me to Retina-​Vitreous Medical Group and I called their emergency hotline (it was Saturday). The doctor on call (Dr. Dayani) got back to me within minutes and was able to get me in the next morning (Sunday). He was incredibly knowledgeable and had a wonderful bedside manner. As you can imagine, I was terrified as what the issue could be and feared I may need immediate surgery based on the issues with retinas that I know about. It was also completely unexpected that this was even happening to me.
Long story short he was able to give me a 99% sure diagnoses and calmed me down. He also is scheduling a followup for more tests within a few days to be 100% sure of the diagnosis and next steps.
In this day and age I honestly didn’t expect this kind of service, attention or care that they delivered. I could not have had a better experience and would highly recommend them to everyone. Thank you RVA Group and Dr. Dayani!

Great office, great location, great staff, great doctors! My husband, who is diabetic, sees Dr. Boyer who is fantastic! He is a true expert in his field. The office is always clean, it’s spacious and comfortable. I would recommend them for anyone that needs a specialized eye doctor.

Maybe things have changed. I waited for about 15 minutes late in the day. Very competent doctor. Really nice, patient and easy to speak to. Dr Boyer explained everything really well. I’ll be back.

They are excellent doctors. I have Macular Degeneration and give them credit for my continuing good sight. The «wait time» however, is unbelievable and seems far, far, too long. I am trying to arrange for bus transportation as it is awful for anyone to have to wait hour, after hour in their waiting room. You begin to panic after the first two hours. Exceptional care, not so much the service time.

Sent here by my regular opthamologist Dr Gellerman, to repair a detached retina. Dr David S Liao was wonderful. He is an excellent surgeon and very kind… I have been back 3 times for follow ups and he is always courteous and great with answering my questions. He went through a great deal of hassle in getting me admitted to a hospital and a referral for me from my group, after hours. Indeed I had a Vitrectomy with the gas bubble put in and the lazer re-​attachment of the retina that very night at 12:00 midnight.
What an amazing brilliant doctor. I can’t say enough good things about him. He saved my right eye!

Busy group. Bring your own coffee.

If you plan to go to this office plan to wait at average of 3 hours no matter what time of the day you go. They are always very busy… if you don’t want to spend that much time waiting consider going to another location.

These folks specialize in eye care, specifically things to do with the retina, if you couldn’t figure that out by the name of the company.
I was referred here by my regular opthamologist for a second opinion. My eye doctor says she comes here herself because she has problems with her own retinas. That says a lot.
They took me the same day and were able to tell me that nothing was wrong with my eyes. Whoo hoo for nothing being wrong with my eyes!!!
I was seen by Dr David S Boyer in the L.A. office, but my eye doctor says that all the doctors here are good.
(They have four locations: Beverly Hills, North Hollywood, Torrance, and Los Angeles.)