Olive Garden Italian Restaurant

Had a really good experience at this Olive Garden on a Saturday evening out with family. .The wait time was less than 2 minutes for seating. .the food came shortly after our beverage was served. and everyone in the family truly enjoyed our server Dimitri, who was truly professional, polite and attended to our every request. .we need more server for follow his lead in customer service. .thanks again for everything. strongly recommend..

Horrible service — waited over 20 minutes and didn’t even get a menu or greeted by anyone. We walked in the same time as another guest and watched them be served and greeted without even a head nod to us! We left!!!

Went there yesterday afternoon for dinner got there at 4:40 pm was seated at a semi clean table after 20 minutes a server came nice girl but walking looked like a task for her… drinks took forever to come even our apps came out before it. Just soup no salad… breadsticks took forever to come… the Olive Garden in old country road is way better this one is too ghetto… better servers and service in old country road Olive Garden. Save the trip here and head to the one on old country road …

I’m very very very disappointed in the service here. Today is Mother’s Day and I brought my mom so we can enjoy dinner and drinks. I waited over a hour for a glass of sangria. We had to switch tables do to a issue with a customers previous bill. The waiter was great but service horrible. I definitely won’t be returning to this location.

Give me salad and breadsticks and I’ll love you. The pasta is mediocre but service was great. Definitely good for a quick dinner. Not spectacular food but definitely nothing to complain about. Plus their breadsticks are bomb.

The worst Olive Garden I have ever been to. We came here for my mom’s birthday. My brother ordered a chocolate mousse cake and as he was about to go eat it, he found a hair in the cake. We showed it to the waitress, who then took it to the back and brought back a «new» cake. When we checked the cake it was the same cake!!! I don’t care how much she «promised» that it was a new piece. What is the coincidence that the «new» cake had the same cut on it as well as finger prints!!! Aside from the experience with the cake the service sucked. To top it all off, we contacted the general manager, not to tell her we wanted a new cake, but to inform her of the poor service we got. That was a waste of time. Allegedly, she was on her way to our table to speak to us as she stated. I guess she thought we were going to sit there for another hour while she found the time to come to us. She was just as unprofessional as the waitress.
Anyways, wait the 45 minutes wait time at red lobster which is right next door instead of the 25 minute wait at Olive Garden because at red lobster you will not be eating dirty food and dealing with people who don’t know how to make their customers happy…

For a Friday night the wait wasn’t to bad. Maybe 15 minutes Server seemed a little distracted. Had to ask for water 3 times. I ordered a second beer and took them 20 minutes to bring it over. All the food was very good. I would give it 4 stars but again the server just seemed a little off. I would have liked a little more attention from her

Terrible service and food taste like it was frozen and warmed up per order. Never going back here!

If I could give no stars I would! Rude and ghetto! Was waiting on line for my to go order and the lady was asking the guy in front of me about his order, skips me and asks the guy behind me. Then when I ask about my order, the girl said, you weren’t online! Like really??? Would go anywhere else except his place!

Bottom Line: The food’s just okay… but the service is «mane hol up» *houston accent. I would avoid this place because they let the service ruin an already mediocre experience.
Tipping: I was a waitress for a while and because of that I’m really big on giving a good base tip no matter what. This was the first time I didn’t leave a tip– why? The girl (Paris) didn’t leave us ANY change. After that, I went up to her and told her that she didn’t leave change so we couldn’t leave a tip. Her response: OH THATS FINE– and walks off… What? I mean cool, I get to save some money, but that kind of spoke for the overall experience.
Service: I kept trying to give the girl the benefit of the doubt. People have a bad day, something goes wrong, their tired etc. She was really clearly ready to leave– okay, cool. Then that tip fiasco happened and it was a wrap for me.
Food: Olive Garden food that’s less than basic. The salad was really good though. The few breadsticks that we did get (because I didn’t bother to follow up with the fact that they were supposed to bring us more) were good.
Just don’t go here LOL.

I don’t know why this Olive Garden has a low rating. I enjoyed my experience here and had no complaints!
The first thing I thought before trying this location was «hot mess» ! Being that it’s near green acres I expected the worse but I was wrong.
I went during the week on a Wednesday midday where it wasn’t too crowded and we were seated and served right away.
Our server was pleasant and didn’t seem forced to be nice just for a tip.
I ordered the small tri colored pasta bowl which was ok. The salad was nice and fresh and for the first time I tried calamari and actually really enjoyed it. They even have a mini tablet attached to the table so that you can sign up for the club and also pay.
I love this place and I definitely will be coming back,

All four of these stars are for our server, Ricky.
It wasn’t a great experience from the beginning, waiting for our host to be yelled at by a tall woman with a Caribbean accent (about another guest who apparently lost their keys) before taking our names to be seated. O_​o There wasn’t a long wait at all for a Friday night, we were seated quickly — but there was dried up butter or cheese I had to pluck off my seat. Ew. Glad I saw it before I sat down.
Our server Ricky was super personable. Great customer service, friendly, he gave food/​drink suggestions and really seemed like he wasn’t just being nice for a tip — I mean he totally could have been, but we bought it. I so appreciate that he was honest about a hiccup with our bill that caused us to wait 20 minutes longer than we would have preferred. Proving that good service goes a long way, because we were pissed but couldn’t bring ourselves to take it out on his tip or this review.
Oh, so about the food. Lol I haven’t been to Olive Garden in like three years and I remember the Shrimp Alfredo tasting much better, it used to be my favorite meal of all time. We had the sampler as an appetizer — stuffed mushrooms, calamari and ravioli. The calamari was really good, mushrooms weren’t bad also. There was so much food that we took most of it home, but I would say it’s standard Olive Garden. Nothing over the top, but no complaints either.

It was just ok wasn’t anything special I actually expected something more the experience was just so bland food wasn’t bad but wasn’t all too good either the best part about it was my waiter he was cool everything else was just… Bleh

Me and my two sisters went out to eat and was pleased with the service as well as the food. I ordered a eggplant Parmesan and it was very good. A bowl of salad was served, which we all shared as well as their great bread sticks. We got there kind of late, so they gave us extra bread sticks. Lol.
The waiter gave my sisters wine samples, which they were very excited. Lol. None for me, so I just sipped my lemon and water.
We shared great laughs and just enjoyed the nicely lit atmosphere. The staff was very accommodating as well as amusing. Overall we had a great time.

Well I gave them a 2 because the server tried to keep a smile. We walked in and it was 30 minutes to closing. The hostess paged someone and said «close this dam door», i just stared at her like she had 3 heads. We sat down and waited 20 minutes for a server to take our order. Because we knew they were closing we told her everything we needed upfront. She came back with a fly in my Patron margarita and our dinner but no bread and dipping sauces. I was so lost as to how you have a restaurant full of people and you don’t have bread left.
So i asked her if you guys don’t want to serve guest after 9:30 you should close the door. She said she wishes they could tell people to not come in at this time. –_​–
The salad taste great as usual. My second drink minus the fly was delicious. And the Alfredo sauce lacked sauce. Overall I wasted my time! But the server was kind enough to give us FREE to-​go Salads.

Food is always good. Nothing authentic but decent for a chain restaurant.
Normally I wouldn’t write a review for a chain restaurant but I just had to comment on the service I received tonight. Came tonight with my family for dinner. Our waitress was okay. She was nice and friendly but she forgot simple things. When asked to bring water and napkins it was like she didn’t want to be bothered. The water came after I asked the third time. But we never got the napkins. It was really annoying to keep asking for water, especially when she kept asking «is everything okay», do you need anything else”. Ummmm yes water please.

My husband and I are here for lunch a few weeks ago and it was our worst ever Olive Garden experience! The service was horrendous even though the restaurant was empty. We received our salad and soup long before our drinks (even before waters). Our waiter did not check in at all to see how we were doing either. At the end of the meal we had to waive him over for the check. I wanted a drink refill, which I was never even offered.
As far as the food goes, it was just eh. Not very hot or as good as usual. I would recommend avoiding this restaurant.

I hardly ever write one star reviews but except for the breadsticks and the water the food was pretty terrible, lol…
The pasta I ate was pasty and overall the entrees had little flavor at all. The salad was not as good as it used to be either. Some of the entrees we ordered came out like microwaved frozen meals!
Now that I remember the eggplant appetizers were actually good. The chicken tenders things were not.
The servers were actually attentive and helpful but the food overall was not good at all.
One and a half starz

Came here on mother’s day and i expected it to me packed. I told them how many people I had and as usual received a buzzer for when a table is ready it will buzz.
We found out the buzzer only works up to the front door and not in the parking lot. When i went in to ask about the status on our table they told us it buzzed about 20 minutes ago. The reps took my buzzer and told me to wait a couple minutes. The couple minutes turned into 20 minutes and the table still is not ready. The rep who took my buzzer is now gone and no one knows whats going on. Eventually, we were seated.

I guess they have forgotten me. And I mean that in the best way possible. The last time I was here a few months ago I noticed service here TO ME was quickly declining. I felt some of the staff familiar with me were no longer giving me the royal treatment (which made me become a regular in the first place).
Last evening was different. It wasn’t as crowded as RL next door and we were seated immediately. When we wanted to change tables our server was very accommodating, friendly and professional.
Overall nice time was had. I still don’t fancy what they serve but hey, that’s just me.
Like Eddie Murphy’s Trading Place «Mortimer, we’re back». Please don’t change again Olive Garden.
The End