Countryside Veterinary Hospital

Very kind, patient and considerate! Nice, clean facilities. Didn’t try to sell any treatment or labs I know we didn’t need. Follow up phone call next day was very nice. Talked about grooming and boarding facilities and will consider when needed. I liked their services. Will definitely keep my business there.

Absolutely love this place, Dr. Sherman is amazing! I drive 45 minutes just to bring my dog here, eell worth the drive. The staff here is friendly and I love the fact that they call to follow up on my dog after he’s had treatment here. If you love your pet as much as I do, you should bring them here!

Dr. Hofler and her staff are incredible. They are personable, professional, and attentive. From the moment we walked in the door I was impressed with the cleanliness and welcoming atmosphere. We took our 10 year old Boxer Tia in to the office to try to figure out why she was sick and vomiting. We had been at an animal ER all night that had not been able to diagnose Tia, but within 15 minutes of Dr. Hofler examining Tia, she had come up with a plan of attack to find the problem, within the hour, she had nailed down a diagnosis. She was confident and gave clear direction, which is what I really liked about her. She never once made us feel rushed, even though she was squeezing us in for an appointment. Thanks to her our girl is doing amazing, and didn’t need any «exploratory Surgery» like previous ER doctor had claimed. I live in Clairemont, but I plan to use Dr. Hofler for all of my other pets from this point forward.

All my experiences at Countryside with Dr. Hofler and most recently Dr. Nichols, have the best vet experience I have ever had with my dog and cat. I live in Escondido, but choose to drive to Valley Center because of the top notch care received there. I have never felt they were trying to rip me off with their estimates or suggested procedures and treatments contrary to experiences at other clinics. Dr. Hofler was the only vet that diagnosed my dog’s problem correctly. Most recently and heartbreaking, our kitty was attacked by 2 dogs. Staff met me immediately as I entered the office, after I called them and let them know I was on my way to the office. They were waiting to take my kitty back to Dr. Nichols for exam, and took her from my arms as I entered the door. I had never met Dr. Nichols, but the care, concern, treatment and honest discussions about our dear Shooz’s chance for recovery was so professional, caring and appreciated. She called me several times a day with updates. The estimates given were very helpful and spot on. I just have the highest regard for the care Dr. Nichols and staff gave Shooz. Thanks to Dr. Nichols and all the caring staff at Countryside.

Never Ever Again!!! Front desk extremely rude, condescending, and unprofessional. Brought two Cats in at the same time with separate illnesses. Had a very poor overall experience. Was recommended to do a procedure (ultrasound for fluid extraction) and was told if she was unable to extract any fluid to confirm her diagnosis, then I would not be charged for that portion, as that would mean I had to go to VSH emergency room. An hour after the ultrasound I kept asking for my cat back as I had to get him up to VSH emergency hospital before 5p if I was going to be able to get a ultrasound done, otherwise I would have to wait till the next day and it was an emergency and needed to be done that day. The front desk seemed extremely Un concerned and continued to make excuses why I could not get him, The doctor was busy, the doctor didn’t fill out his paperwork yet, the dr needed to call vsh, she had another appt. etc,.I kept asking if I could pay ahead of time to expedite the check out, even for the one cat I had already checked out and brought back home, they refused. Finally at 4:45p, I got very upset and said give me my cat now this could be a life and death emergency and I need to get him to the ER hospital, they then finally reluctantly released him and Took their time to charge me out, $ 800 and of course I was still charged for the procedure I was told I would not be charged for, ugh! Days later I called two separate times asking for my individual receipts for insurance purposes, and because they lumped both cats on one page with A euthanasia report of another animal on the back of my receipt which was an extremely poor way to recycle, Front desk said she would send it within the hour. Which never happened. When I called back again to ask if she had a chance to send it, she snapped at me and said she would when she had time. Which was obviously never.

Dr. Hoffler and her staff are extremely professional and personable especially when it counts. We had to euthanize our sweet German Shepherd yesterday, and she and a Vet tech met is at our car for her comfort, and compassionately helped her out of her suffering and into doggie heaven. Although that can never be a pleasant experience, Dr. Hoffler makes it the best possible with her kind heart toward animals as well as people. We love Countryside, highly recommend their many services.

Dr. Sherman is great, he really works with you and is very on point. He did such a great job with my Newfoundlands entropion surgery, I couldn’t imagine it done any better. As compared to a previous vet I went to in valley center, countryside didn’t beat around the bush about what the issue was with my dog. At a previous place I was given the run around and told to come back numerous times with no change in diagnosis and no progress in results for my dogs issue. Needless to say I’m very glad I switched to Countryside!

I had to put me dog to sleep. He was a beautiful sweet miniature pincer but because of abuse he had experienced 6 years ago before I rescued him he had what is called fear aggression. For most of those 6 years I lived alone and was able to keep him safe and to keep others safe. Now I have to live with family and I could not keep others safe. I came to a heart breaking decision that I would have to put him down. He was my boy and I loved him with all my heart. I called Countryside and told them what I had to do. They went over options with me and we realized it was my only option. The day I arrived I was crying my heart out. There were a lot of people there because of a shot clinic, but they came outside and helped me get past everyone and into a room right away. She told me that she had explained everything to the vet and technician and they would take care of everything, The tech helped me hold Cooper while she was hugging me. Nothing can take away the pain of having to do what I had to do … but their helpfulness and kindness made it almost bearable. I am so thankful for the way they handled everything.
I received a card a few days later with words of comfort from everyone who works there. I am so grateful to them and they will be taking care of all my pet needs from here on out.
Penny O
Valley Center, CA

Dr. Sherman has been wonderful with all of our babies. The staff has been great also. Very sweet, professional and knowledgeable. We feel 110% comfortable with the care and advice we have received from everyone here. Thanks guys for all you do.

At Countryside Vet, they are always professional, friendly and caring. Dr. Hofler is terrific and they also have non-​anesthetic teeth cleaning available. I have taken my dogs there for 9 years and am completely satisfied with their service.

Everyone is very friendly, approachable, and knowledgeable. I feel everyone, including Dr. Hofler, takes the time to make sure all of my questions are answered. I’m also very happy that while Ciera was under anesthesia to be spayed that you checked and found an ear infection and called me to authorize treatment while she was still anesthetized. Thank you all very much.

Pricey, but EXCELLENT service. The facility is well-​maintained, well-​staffed and they’re up-​to-​date on the best products, diets, etc… Dr. Hofler truly loves animals and is very kind. Love this place!

Smart, to the point & very caring. Dr Hoffler & staff of amazing people are professional & loving & caring to my animals. From puppy or kitten to end of life care.
After 22 years with Doc Henry Van Wyk I felt he was a hard act to follow,
But fell in love with countryside first visit & it was a heartache ending but I could see how Doc & the staff responded. You want someone who is there for you & the animals you love.
Living on a ranch you get where you can take care of the minor things in life so Dr Hofler sees the tough case & always comes through with the best a person can ask for.
Bonus — Letisha, Doc Henry Van Wyk’s daughter is the office manager there.

Thank you countryside for taking good care of Little Bear.

Not cheap but what vet is. They care a great deal about their clients and their owners ;) we have had emergency situations with our dogs and Goats and they are helpful and informative, and often don’t charge for the special little things like ointments, etc…

Dr. Hoffler is the best veternarian that I have ever known. She has been taking care of our family’s animals since we found her over 10 years ago.
She has never ripped me off, in fact she has offered lower cost alternatives to our pet care. Dr. Hoffler is not a vet that will just shove some overpriced medication at you and send you on your way.
She takes the time to explain everything to us and I never feel like she is rushing through our appointment.
When we lived in Europe she talked to our vet there and explained our dog’s particular situation to him for free!
She offers laser therapy and is up on all the latest technology with regards to animal care.
I feel like Dr. Hoffler loves our animals as much as we do, and unlike some vets, I feel she cares about the animal’s humans too.

Dr. Hoffler and the staff are great. They’ve been taking care of our 5 (!) Labradors for years now. They have also been our go to place for puppy exams when we’ve had new litters. I’ve heard that they are the place to go if you lose your dog or cat as strays often wind up at their location. Our family highly recommends them.