Old Navy

There are currently 22 people in line and exactly one person on the register and nobody else on the floor. With a 40% sale, they should have staffed better for today.

The absolute slowest cashiers on the planet work here. We have now been in line for 15 minutes, with only five people ahead of us, with THREE cashiers!!! Sweet baby Jesus, what is the probelm!!! NIGHTMARE!!!

Best place to get a cheap pair of flip flops. I had to get some for the dorm showers and this was my go to place. I usually avoid getting clothes because the fit is too generic, but in the case of flip flops its perfect. A great place to pick up basic things like t-​shirts, flip flops, socks etc.

I really was going to give the store 5 stars the dressing room lady was the nicest people in the store were friendly the store is a mess but people are so willing to help you dig for what you want. BUT THEN I CHECKED OUT. This man named Anthony checked me out and ruined the whole experience. They have signs all over the store the jeans are 30% off and then when he rang me up they were full price when I asked him about the sale he rolled his eyes and said well did you want me to ask? I said of course and he rolled his eyes again giving me attitude. He didn’t even fold my clothes instead stuffed them in the bag… The should toss Anthony to the back to fold clothes because he clearly does not know how to deal with people

I was going to give 1 star, but it felt too dramatic. I just moved here, and I know Christmas is in 3 days, but I have NEVER seen a store in more disarray. I was honestly just walking around shocked. I could barely push the cart around, there was so much debris on the floor. It literally looked like a tornado had hit the store. I put a few things in my cart, then saw the line all the way to the back of the store, and just bailed. I couldn’t. I really should have taken a picture.

I like Old Navy. Simple, trendy «neutral» clothes for all ages. I came here to buy my jeans, which are usually $ 22 when on sale and they last me for years.
The quality of clothes are fine for me and go through the test of time with my kids so I know they are durable! :)
The store is well kept up, organized and clean. It does have one other problem… the rate at which cashiers move the lines. I was the 5 person in line and waited 14 minutes to get to a cashier. There were 3 cashiers open in total. Problem is, 2 of them were new and training and 1 was having too much fun with their customers to make a dent in the line waiting. Meanwhile, the supervisor was standing around each of the new cashiers guiding them along the way. It could of just been a bad day for them, so I’ll come back again next time and see if I experience the same problem.
Otherwise, I’ve always been a fan of Old Navy.

Nice store. Clean. Messy in some areas but one of the nicer stores I’ve been in. LONG lines. Low staffed for a weekend.
The Reason I am writing this review is to offer a special thank you to Heather who went out of her way to take care of my family today. Businesses need more people like her. People, people — people who want to interact with others. Not rude, unkind, and uncaring. But really want to help. Heather you deserve the customer service award for the year!

I rarely come to Old Navy, but when I do, I come for something specific that I know I want. We needed to come in for a few last minute Christmas items. Obviously, it was busy inside. There were some good sales today. As a result, I think we spent more time in the checkout line than we did shopping. But I suppose that can be expected when you come in on December 23^rd. They had 5 registers open, there was just a lot of people in there.
I must give a compliment to one staff member in particular. Tanya was extremely helpful. We stopped to ask her some questions. Although she was busy with something else, she took time to answer all our questions, gave some solicited advice, went in the back room to check for another size of a jacket we wanted and even volunteered and called the Burbank store to find it. I didn’t feel like she was rushing us at all. She was very patient and customer friendly. Our cashier, Nathalie, was also patient and friendly with us as we requested separate gift receipts for some of our items. I am sure she had been standing there ringing people up for hours, but you couldn’t tell. So thank you, Tanya and Nathalie!

Great selection of clothes. Staff friendly. Look for the sales because that’s when you can get really REALLY good deals.

This is a fantastic Old Navy, with really friendly customer service (our cashier saved me $ 5 by alerting me to a deal), great selection, and well-​organized inventory. Old Navy in general has good deals, sometimes cheap clothing that will last exactly 4 washes and sometimes solid clothing that lasts years. Opt for the thicker cotton fabrics. A great option for growing boys and timeless mix-​and-​match.

Old Navy is my favorite place to shop. I am rating this location by site and company overall. As a company you can’t beat them. Price, selection, and quality they can’t be compared. This site has a huge selection and carry almost everything they do online. I have been to this location 10 plus times and rarely do I have problems finding my size in what I was looking for.
This site alone does have it problems. First the lines. More than half the time I come here there is a 10 plus person line. It usually goes fast but there is a line none the less. This could be a worker issue or that the store is just popular, but when I go shopping I always expect to wait. The second issue is their air condition doesn’t work more than it does. This makes the store very hot because of where it is located, and how many people are in the store.
So why the 4 stars? The quality, price, and selection of clothes (baby, kids, maternity, women, men) makes it 5 stars. The line and air issues make it a 3, but the service brings it back up to 4 stars. If you love Old Navy and don’t mind spending 5 minutes in line I suggest coming here. It’s the only place I shop for clothes in town.

Love Old Navy, I buy my all my jeans from here. They fit great, and feel comfy, and all for a good price.

Great if you have kids! Good prices and selection for the kids. I like to shop here for myself when I need sweats or t-​shirts.
They need to work on speeding up check-​out time. Took almost 15 minutes to buy one item. Other than that, this location is merchandised well and they take care of the place. I like that.

Just for DUSTYN — great customer service. No plan on buying but because of DUSTYN we made a purchase. He was very attentive, professional & very welcoming. So so glad we met him! Old navy is very lucky to have him!

Convenient locations but what happened to the men’s section? Two small areas is all we get?

I usually never have a problem with this old navy. I came in here to get some swim trunks for an impromptu wine and pool day. The only problem we were all waiting in line for 20 minutes. Only two people at the registers trying to take care of a whole line of people! Call those workers who are standing around.
I will say that there are very nice people who work here. So I’ll cut them some slack.

Cheap sandels!

Fashionable and contemporary at very reasonable prices. I, for one, cant complain.

The line at 3 pm RIDICULO
I AM #31 in line. The little money IN SAVING I’M EATING ON MY TIME, this store wants sales but has 4 registers open for over 40 people they should offer 10. oo OFF waiting bonus!!!
I work too hard for my money to waste out and give my time away for free!

I get it. This is the stepsister in the Gap family that really wants to be better with both clothes and staff but never does measure up.
Sure, you can pick up a few things here and there at really good prices but the employees are both unfriendly and unaccommodating.
Shop on line — you can usually find free shipping codes, a better selection and no employees to deal with!