The Ritz-Carlton Club, Vail

One of the prettiest hotels I have stayed in. The views are amazing. It is remote but once you get there you won’t want to leave.

By far the best hotel experience I’ve ever had in my life! We stayed in a 3 bedroom residence blew expectations out of the water. It was perfect and so spacious everything you could need. 3 big bedrooms, 4 bathrooms, laundry room, kitchen with every appliance you could need, fireplace. I never wanted to leave! And not to mention the view waking up to it was just breathtaking. On top of the beautiful accommodations, the staff was phenomenal! From the concierge Rob & I forget the other guys name but he was great too. They helped us plan activities, what to do where to eat and where to go out for fun! Always greeted us by name and genuinely seemed interested in getting to know us. Also a complimentary shuttle didn’t have to get in our car once! Great location as well most things we could walk to. One of the days the fitness specialist Luke took our whole family on a fun run. He was awesome! Pretty much want to thank the whole Vail Ritz Carlton staff for an truly amazing experience!

What an amazing place! Gorgeous. We are staying at a 3bedroom residence. You can easily sleep 8. Fabulous customer service. We even dropped and broke some coronas while getting out of the car and they replaced them for us! Simply heaven

Outstanding property, but it was the staff that made our visit superb. Laura at the front desk is professional, knowledgeable, and friendly. We loved Lisa in the lounge and patio. She is competent and sweet and was a joy to have around. Luke in the fitness center was upbeat and helpful with all facets of the center. Finally, all the the front drive staff were top notch — helpful, timely, polite. If you are looking to feel pampered in every aspect of your stay, consider the Ritz in Vail.

Short overnight stay that turned into two nights. Very friendly and professional service with everyone you come in contact with. It’s a Ritz so that surroundings are great and well maintained. My only suggestion would be to not use so much chlorine in pool and hot tubs. Maybe a good switch to salt water system. A definite recommendation if you get the chance to stay here.

Amazing service and friendly people work here. It was a girl’s night and we were all ready for cocktails after we were stuck on Vail Pass during an accident closure. I arrived first and although the reservation wasn’t in my name the reservation agent let me go to the room and chill the sparkling wine. Thank you Ritz Carlton Staff! They are not snobby here but super friendly and helpful with valet service and transportation to the Village by private shuttle. We were only here for 1 night and it was top notch service. Once a year we try to have a girl’s night and reserve a large 3 bedroom unit — the beds are awesome and the bathrooms are spacious with jacuzzi tubs. There is a kitchen, dining room table and fireplace in the living room. They are beautifully decorated and designed. There is even a wine fridge with no shortage of wine glasses too! We asked for extra robes and they came up within minutes. Life at the Ritz Carlton Club in Vail is grand– you will leave feeling spoiled rotten — just the perfect place to have a girl’s night! See you next year.

Love the spa here as I prefer more of a spa experience for pedicures. All around beautiful spot and location and staff is top notch.

Top spot in Vail. Staff, accommodations and amenities second to none. Put it on your list!

This residence is absolutely beautiful! The kitchen is state of the art, clean and polished and the rooms are perfectly furnished. The pool is beautiful and it’s in a prime location in Lionshead Village. They have bikes available for you to ride along the trail behind the resort. Every one of the employees are friendly and knowledgable about the area. If they don’t have something or don’t know something, they will search everywhere to find it for you. You wouldn’t expect anything less from a Ritz Carlton property but the Vail one definitely rocks!

We were here two first weeks of Jan’14 and it was our second time in the same hotel at Vail (we’re here last year to). The rooms are spacious, very comfortable, large enough to accommodate six people. The service is outstanding. All employees have a very good attitude, sense of urgency and are very friendly.
It is very good located in Lions Head. You can walk to the slopes or you can take a bus in the stop next to the hotel. They have the ski rental in the same building and they take care of all that stuff.
The only thing that I would recommend is a good restaurant (the do not have one). Even it is a condo or apartment concept, sometimes you don’t want to cook and need someone else that do it for you or maybe you have to go to the supermarket. But in general, it is a hotel to visit every year.

Recently visited Vail and stayed in a 3 bedroom residence at the Ritz Carlton. The unit was amazing and the staff was what you expect from Ritz Carlton. The hot tub was a great way to finish an amazing day on the slopes.

Beautiful Place, rooms are beautiful. Kitchen is state of the art and bathrooms are amazing. Staff is really helpful and great. Ski Valet, Pool and spas are really nice. Short walk to lifts or a shuttle by Ritz. Love the place would go back again.

We visited with some friends who are Marriott members, and we stayed in a two-​bedroom residence just earlier this week which is apparently considered the off-​season, but we loved that the hotel was quiet and sometimes we felt like we were the only ones there. It was a wonderful experience, start to finish.
The residence is beautifully decorated and very comfortable. The views are gorgeous. The kitchen is well stocked with really nice appliances so you can cook your meals here if you want to (the coffee maker requires cone filters– we guessed the wrong kind when grocery shopping– just a heads up). The bathrooms are beautiful with a separate shower and whirlpool tub and heated floors! We wished there were more places to hang your towels and robes. We appreciated the TV’s in each room and the DVD player too.
There are many areas throughout the hotel to sit and gather– it is really beautiful. We appreciated that there was cold fruit water offered 24 hours a day and thought the breakfast was better than expected– fresh fruit cups with watermelon, pineapple, or melon, with yogurt with granola. They have delicious hot tea selections too.
The fitness center is huge and has everything you could want– free weights, many machines, treadmills, ellipticals, bikes, and things I don’t even know what they were! They have cold water, water bottles and towels for you and even newspapers, magazines, and earphones. We took a yoga class with Tom Hays and were all extremely impressed with his knowledge, explanations, and how well he taught and educated us about yoga, fitness and health in general. He was humble yet knowledgable and personable. This was a highlight for all of us on our trip and we all said that if we lived there we would want to do personal training and classes with him because we were so impressed and had such a good time with him. What an asset to the Ritz Carlton in Vail!
Every staff person we met was kind and helpful. The concierge desk was great and gave information about hiking, spas, and arranged bike rentals for our friends. Everyone was helpful, enthusiastic, yet not hovering. The valet was also great. Our rooms were perfectly clean. We appreciated a free ride to the grocery store. I understand that they also take you to Vail Village too. There are paths that lead from the hotel to the town of Lionshead and then to Vail Village– up and down hills and past a beautiful creek. Our friend loved running on this path and said she didn’t even listen to her headphones since the view and sound of the water was so peaceful. On our walk to dinner in Lionshead the first night we saw a moose! That was incredible. Vail also has a free shuttle bus that is available through the towns– we had a little trouble with the altitude so this became very helpful.
We couldn’t believe that we could use the outdoor pool even when the weather was 37 degrees! The pool is nicely heated and the views from the pool are absolutely stunning, especially at this time of year. There are two hottubs and they were also great and just a little warmer than the pool, with the same views. The bathroom by the pool was large and heated and also well stocked with towels. The padded chaise lounges by the pool were also plentiful and comfortable. This place is beautifully landscaped in the front and in the back of the property– all around.
We had a peaceful and wonderful time here– this place and its staff are definitely top notch. We all would love to return someday.