Cos Bar of Vail

I live in Edwards and up until now have always gone to the store in Riverwalk. I wasn’t completely happy with the foundation my skin had been matched to there, and was about to try a different foundation they carry, but decided to check out the Vail store, knowing they carry different brands at each store. I was so so impressed by the service there. Edwards store service was fine, but nowhere near the service in Vail. Usually it was more of me answering questions I wasn’t even sure of the answers to. In Vail I found the service I was looking for when purchasing such high end products, and the woman who helped me (cannot for the life of me remember her name) indulged all my random shopping and questions happily, which only encouraged me to shop more. She gave me a direction in my search for the best foundation for me just by looking at my bare skin instead of asking questions that I may not even be answering correctly; I thought I needed a heavy coverage foundation, and she made me realize a medium coverage is much better for my skin! Also, when she applied the foundation which she suggested for my skin, even though the tone matched pretty well, she insisted, «I’m a perfectionist» until finding one that was literally perfect. I ended up with some YSL nude gloss stain and the Giorgio Armani silk foundation which I am OBSESSED WITH. Normally I take a sample and think about it but I loved this stuff so much that wasn’t even necessary. I will be making the drive to Vail for all my Cos Bar needs from now on!

The girls at the Vail store are so helpful and friendly! I was very disappointed in the Riverwalk store and service, and the Vail girls were a complete turn around.

I was on vacation and I stumbled upon this place. The staff was extremely friendly and knowledgeable! They even gave free samples for some of the product I’ve never used. I would definitely go back!

While staying in Vail I realized I forgot to bring glue for my lashes. Unfortunately, there were no drugstores in walking distance so I decided to check out this place.
In general, I wasn’t expecting much after their product bombed at the Target boutique promotion — and when I purchased the Cos Bar product at clearance I was pretty disappointed. But how do you screw up lash glue?
They sell high end product there and I’m sure they do well because they’re clearly the only choice people have when in town. I gave the store a call at 6:05 and the girl who answered let me know they did have lash glue. I thanked her and told her I would be right in.
I did not have Internet access while I was there thereby did not know their hours so when I arrived to a shop that actually closed BEFORE I even made my call I was incredibly frustrated.
I guess when you have a monopoly over a product in a tourist town where return customers don’t really matter customer service is not of priority.

If I could, I would put 0 stars! Worst experience — terrible customer service! I went shopping in here and purchased eyeshadow. I went home to use the eyeshadow and they had given me the wrong color. I tried to exchange it in the Edwards, CO store (I purchased the same day in the Val, CO store but Edwards was closer at this point) but they didn’t sell the same products. So, we asked to return the product and they refused. 2 days later we went back to the Vail store and they would not take the return. It is not my fault they sold me a different color then I wanted. I would NEVER NEVER NEVER shop at this store. Such poor customer service…
So much for supporting local businesses!

What a great spot. Knowledgeable, friendly staff who always recommend the perfect products for my needs. Laura never hesitates to go out of her way to make sure u get what u need. Great selection of men’s cologne and male specific products. If u want to keep your whole body feeling wonderful go to the Cos bar, you won’t regret it!