Get It Clean With Charlene

If you look at some of the other comments you will learn I’m not the first to complain about this. I however did not get a cleaning service from this company. But a silver mustang with the brand on the side almost t boned me going 25 in the Starbucks parking lot. She then flipped me off and I could tell she was screaming. No worries I took pictures of her license plate and business so I could post about this later. I’ll remember this and tell everyone to steer clear from such a rude service. Maybe you guys should educate your maids on how to go 10 mph in a parking lot.
Luckily I was paying attention. She proceeded to cut me off.

Highly recommend this company. I was referred to them by a friend and the girls I am assigned to do great work. Charlene is so pleasant and listens to what her customers needs are. She goes above and beyond to make sure you are happy with the service. One happy camper right here!

I highly recommend Charlene and her husband to clean your home’s windows and blinds. As a gift to my mother, I had them clean her windows and blinds. This was no easy task because her home has many windows and the blinds had not been cleaned in quite a while. The windows now look fantastic. Even the blinds that were bent were miraculously restored to their original shape. Charlene and her husband made my mother’s house look good from the inside and the outside. The windows gleam and it is a pleasure to see how clean everything is. For windows and blinds, Charlene and her husband are a remarkable team !

I’ve been using Charlene’s service for quite some time now and have been very happy! I like that they use all natural Melaleuca products. The team of girls are very thorough. If I have anything out of the ordinary that I need done, they always get it done, no problem. I highly recommend this company!

No attention to detail, unprofessional and rude. I was polite and gave her a true 30 day notice and kindly told her we will no longer be needing her services. But apparently I don’t know how to give proper notice and am «a person that can’t be pleased no matter what you do for them» –Charlene. Wow. What a bad experience this was!

I had a problem with initial clean. came home to rugs piled in bedroom. upstairs floor not cleaned. just basicaly not a lot of attention to detail. Last clean, rugs were once again left piled, but this time on the back patio. Girls seemed nice.

Hired them for a move out cleaning and was severely disappointed. The women called us late in the evening to tell us the apartment was finished and upon arriving were shocked to see how much hadn’t been done. Cupboards weren’t wiped off, baseboards weret touched, soap residue left in the tub, and the list goes on and on. When my boyfriend asked them to clean what they missed they began complaining, about EVERYTHING. About cleaning my apartment, their boss, working weekends, their angry husbands at home. I’ve never been made to feel more uncomfortable. Needless to say, my friend and I had to spend 4 hours cleaning what they missed. When I called to inform Charlene about the awful experience I had, her response was shocking. She first asked for the opportunity to fix it which I agreed to if she sent different people… apparently this wasn’t possible. Then she tried to explain how she really wanted me to let the women come back and clean what they missed because «some people will not learn until they are taught a lesson.» Excuse me! I am pretty sure the women were adults and I’m pretty sure she is not their mother. I cannot believe how unprofessional Charlene is. After we could not come to agreement she said that she would refund some of the money (although I think it ALL should be refunded) but then would not return my calls. She simply replied with a text of «can’t talk now.» I have given her since December to fix the situation and she is no where to be found. I have never in my life dealt with a company as terrible as Charlene’s and will be contacting the Better Business Bureau. She should not be allowed to have a business license.

Charlene is the owner of this reasonably priced cleaning service. The cleaning services are excellent & reliable. Ashley & Sarah do a superb job on our house, inhabited by a shedding yellow lab! Our place is always spic & span when they are done.