My first time visiting this cleaners and after picking up my dry cleaning yesterday, trust me that I’ll never use this cleaners again. Absolutely horrible service. While they are polite their cleaning leaves a lot to be desired. I took in 5 sweaters, 2 pairs of pants and 2 blouses. I pay good money for my clothes and expect quality cleaning service. They had the audacity to hang my sweaters on wire hangers which leaves indentations from the hanger in the shoulder. Who does that??? When I asked why they didn’t fold my sweater over a hanger they told me, it cost extra for folding — what??? Also, I need to find out what kind of cleaning product they use as 1 pair of pants which I bought last winter looks old and worn, and my sweaters have lost their luster. Wondering if their cleaning solution is up to code. I will do my research and find out if there are any violations. 2 of my sweaters were turtle necks. I should have taken a picture of the sloppy job around the neck. And oh, I failed to mention 2 of my sweaters were wrinkled. Okay, my last complaint, 1 of the blouses has pleats around the neck, why were the pleats not ironed down. Again, who does that??? I was so disgusted when I left that cleaners and are giving you fair warning to stay away from this establishment. I will try Mitchellville cleaners next. Lord let that one be better.
Caesar Z.
Tu valoración: 1 Downtown, Baltimore, MD
The worst cleaners in the area! This is the first I’ve tried them in ten years and they still suck! SMH! Mitchellville Cleaners is still the best. That’s my 2 cents.
Sunny D.
Tu valoración: 3 Washington, DC
this place seems to change management every few years. it’s almost always run by a married couple with a grumpy, onery wife and a sweet, passive husband. the latest management set/couple currently running it is actually very nice(both of them) and, as with all the previous couples, the service is consistent. turn-around time is great(from same day to one week, depending on what you’re having done, but on average 2 to 3 days), and i’ve never had any problem with loss, stains, etc. i like that they seem to employ young people from the community, and they give lolipops to kids of customers while they’re waiting.(sometimes i wish my kid was still little so we could get some candy.) i also like that besides standard dry cleaning they do lots of kinds of repairs because i can’t sew(not even a button on) to save my life but i’m pretty hard on some of my favorite garments. i don’t like that while their dry cleaning prices are very reasonable, their repair prices are sometimes high. $ 15+ for my skirt zipper repair? WTH?! i think, «i really need to learn to sew.» but, instead i curse my mother for giving me these wide child-bearing hips, and i pay and take my good-as-new garments home. it all evens out because if you bring a lot of clothes in they almost always give you a garment or two cleaned for free out of the bunch. they take the wire hangars back, so do the green thing and recycle yours with them if you don’t keep them for your own hanging at home. oh, and they also give regular customers a nice big bag w/a drawstring for you to use at home/cart your to-be-cleaned clothes to them in. free advertising for them, i suppose, but i also like that i get a sort of portable dry-cleaning-hamper and i feel like santa claus when i drop off my clothes to them. you know… if instead of «merry christmas,» santa said, «ho! ho! ho… here’s my dirty clothes!»