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One of the worst experiences I’ve ever had at a place like this. Let me lay out the visit.
I go in around 10am and I’m the only one there. There is one person working and by the looks of it, it’s the owner. She says nothing to me to greet me… so I take a number. Yes, I took a number with nobody else there. And it’s a very small place so it’s not like she didn’t see me. Finally I get a less than cordial acknowledgment, but I still did not have her attention. She was floating around the office doing other things, barely listening to me as I explained why I was there.
Once she realized why I was there she interrupted my and started explaining what I needed to do. The whole time she was talking she was not looking at me. After she told me what I needed to do I started to make a couple calls myself to get the process going — I needed to call my lender to get them to send my title to this place so I could get my tags. I was hoping she could help me explain to them what was needed while I was on the line. However, someone else came into the place while I was trying to make a call and she rudely «shooed» me to the other side of the counter. I ended up going outside to make the call — hoping that I got all of the information I needed without her help.
I got off the phone with the lender and when I came back in, the same guy that came in while I was there earlier was still there (15 minutes)…not unusual. So I again grabbed a number. While I was waiting (another 15 minutes) another customer came in. Finally the other customer was done so I got up to finish what I needed to do. Again, I was not acknowledged. By that time 2 more customers came in. I was standing at the desk waiting to be helped and she proceeded to take care of the newest 2 customers before even acknowledging me! I was in there a good 10 – 15 minutes before they came in! That took another 7 minutes and finally it was my turn again.
Again, no acknowledgment — she just takes the form and processes. This takes about 5 minutes… no conversation along the way. Finally we’re done and she says she’ll call when the title gets there. No thank you, no have a nice day, nothing. I gave her 3 chances to say something and she answered me each time with one word.
If this place was run by the state I see why an employee would care so little about the customer — you see that often — they do just enough to not get fired. But this person was the OWNER of this place! Why would you run a business this way? There are plenty of other options for this service. I will NOT be going back to this place. It’s only 10 minutes from my house but I’ll drive 20 minutes for my other car to avoid her.

I’ve been to this place several times because they are very close to me and not once have I had a pleasent experience. It looks dingy inside but my biggest issue is the women who run it always seem bitter and angry.
I’d much prefer to go to a place where they actually seems please to see people.
I won’t be going back here.