Steve’s Air Conditioning Service

I would highly recommend their service to anyone. Our AC broke in our house and with this weather it has been unbearable.
Blake was punctual, extremely hard working, and respectful. He worked almost nonstop to get the job done even in the heat and got the AC up and running.
Now we can survive the 90+ degree weather and would definitely utilize their service again in the future.

Flawless installation, props & high marks to the installers, Jose & Jesse the owner Steve, has in these employee’s a desire & performance of high proficient, all questions were answered. cleanup was good, expressed belief and reliance of new HVAC sys. Yes its an upgrade from a 12yr sys but the comparison was to other manufacture’s equipment of today. the setup of the thermostat time & date. was a little addition that most installers would avoid after working in heat for hrs, most would say” its in the manual”. The price I can only slightly debate but the installation & service & piece of mind cannot

Steve’s air was amazing. Great cost, fit us in right away for install and installer’s were very professional. Highley recommend

I had a leak in my upstairs shower. The other plumber I called wanted a lot more and was going to put a large hole in my upstairs hallway. Kevin quickly found the problem and fixed it and charged me a lot less than even he had estimated.
My neighbors are an older couple that had an issue with their shower. Another company wanted to come out and charge them quit a bit. Kevin found that the fix was very simple and did not charge them anything.
We highly recommend Kevin.
We have a new plumber.
Thank you.

Two years ago we had Steve’s put in a new water heater, a Rheem they recommended. The heater when out on Sunday and when we called them, they said, «Oh those models have a bunch of problems.» OK — good to know.
Then when we asked if he could come out today to fix it, he said it would cost us $ 175 and he didn’t have parts with him, so we should wait till Monday. OK — cold showers for all.
On Monday, the woman answering the phone said they could send someone out right away. Great. Then I asked about our Six year warranty on parts and she said «Don’t waste our tech’s time!» OK — but we still have no hot water.
The Tech came out, he said Home Depot bought Rheem and they don’t install them anymore. Yep, the pilot assemble is bad, $ 275 to replace, but they had to order the parts from back East — so tomorrow if the parts get here. OK — another day of cold showers.
After the tech left, I checked the wires and tried the pilot again and miracles of miracles it lit ! The water heater is now firing full blast heating the water.
Needless to say, but we told them don’t bother coming back.
But then it went out again — ugg! So we called another service provider, the one recommended by our contractor friend, they came right out and replaced the pilot for only $ 117 !!
So there are several great service companies in the area that don’t have the attitude included.

I’ve got to start by saying that a couple of years back Steve’s came out and replaced my old A/​C and ducts and did a great job. I’m very happy with the people that came out back then. Great service and great service people. So today’s rating is based on my interaction with the person who answered the phone.
My problem is today, with the person that «always answers the phone», Noreen. She was so rude and was not helpful in the slightest. I simply wanted to schedule a toilet install and an A/​C service (maintenance). I tried to explain that I had a contractor replacing the floors in my bathroom tomorrow and needed a plumber to reinstall my toilet. She cut me off twice, so I had to ask her to please let me finish because she was getting confused.
She kept saying, I have nothing until Wednesday. So, I asked, well do I need to shut my water off to my entire house the whole time, and she cut me off again to tell me, «All I can say is I don’t have anything available until Wednesday».
I explained to her that I had called the week prior and spoke to an extremely nice woman named Monica. She asked me to please call the day before my floors were to be put in, which is what I did. She basically accused me of lying because she is the «only person to answer the phone» there and doesn’t know why anyone would tell me that.
She did not try to help me out. Fine you can’t get anyone tomorrow, but you don’t have to be rude. If she could have answered my questions, I would have scheduled the Wednesday appointment, but she was so horrible I wanted nothing to do with that company. Which is too bad because as I said, they did a great job on my AC originally.

We have had Steve’s Install 2 different units in 2 different homes. We have been completely happy with both the work and customer service. Recently we needed some work done in our rental home. They were out within a day and considering we were having a heat wave I felt very lucky. The work was done in no time and our renters are very happy too. We are very happy to have found an honest AC company that stands behind everything they say. Not all are like that! We have also used their plumbers several times and have been very pleased too. Thank You Steve.

I couldn’t be more happy with the service received from Steve’s Air Conditioning Service. After not using my AC for awhile, I turned it on only to find out it wasn’t blowing cold air. I checked the condenser and it wasn’t blowing hot air from the top. I called Steve’s AC Service on a Saturday at about 5pm and spoke to somebody. Realizing it was late Saturday I did not expect anybody to be available until sometime the following week. I received a phone call 10 minutes later and was told they could be at my house in 30 minutes. They arrived on time and assisted me with troubleshooting the problem which turned out to be no freon in the system. The AC was 28 years old and I had previous issues with it going back a couple of years. I scheduled an appointment Monday morning for a line test so we could determine where the freon was leaking. Sure enough the leak was found in the condenser unit outside. Since I was planning on getting married that next Saturday, I asked how quickly a completely new AC, Furnace, and Condenser could be installed since I wanted to be comfortable after our big weekend. They told me the install could be done the following day which was a complete surprise. They educated me on the carrier AC units and pricing options which I did my own pricing research. The pricing was deemed competitive so I called back the following day and placed the order. They arrived on Wednesday at the time they said they would and got to work. By early afternoon the new unit was completely installed and working great. The Carrier COR thermostat is simply awesome and I can make adjustments from my iPhone no matter where I am.
I simply could not be more happy with the service received!
Fast service, competitive pricing, & knowledgable friendly staff = Happy Customer!
Great job guys!
I’ll definitely refer Steve’s Air Conditioning Service to all my friends and family.

I called them today 1÷22÷2015 my upstairs central heating unit quit working last night
a pleasant service technician arrived within a few hours and had it going again in about
10 minutes. So for the cost of a fuse and a service call my HVAC unit is working again.
Pleased with their service and will call them again if more problems appear.

Worst customer service EVER! You are lucky to even get a call back from them. I was called a «RUDE BITCH» by an employee for calling to follow up on messages left.
I also was accused of «lying» to them about warranty information.

Repaired the capacitor of our central aircon for 10 mins and charged us $ 340! Capacitors only cost $ 20 – 60! Charged us $ 300 for a 10 min work! Said that was the only problem and now a few uses later, the system is not cooling again. Diagnosis before said no freon problem, no leaks. Now it’s a freon problem. Unreliable and overpriced.

After reading the reviews, and going with Steve’s for replacing my AC. They did great! The installation went flawless. I replaced my heater, AC, and ducting. The AC works solid, I come home to a nice cool house. Steve also introduced me to the HERO program which is another option on paying for the replacement. I’m a happy customer, I will be doing business with them in the future!

I don’t like to leave a negative review but this really piss me off. I booked appointment with Steve’s A/​C Service to check the AC in one of my rental property on 6÷13÷14 between 8:00 — 10:00 am. I called to confirm the appointment in the morning but been told that there is no such appointment. This bring me a lot of troubles because the Tenant took a day off for this appointment and they did not even say a sorry or tried to fix this up. I would give 0 star if I could!

called this place twice and was told they would have someone call right away to schedule an appointment was disappointed because both time I never received a call back, I called back spoke with a lady that told me she never got my call was funny at the end of our conversation she said that my name does sound familiar ??? okay… but I will give this place a try I heard good things about air conditioning service cant say much for the employees the are not very nice on phone or helpful. I am owner and I know that your employees can also harm your business but i will give them a try hopefully I be more satisfied then I was with the call.

This company is a rip off! They quoted me $ 89 for an estimate. The service guy came to my house and wanted to charge me $ 700to fix my air conditioner. I think he was trying to take advantage of me, because I am a female. I told him I would have to pass on the $ 700 service. He then charged me $ 130 for the estimate, instead of the original $ 89,that they quoted me over the phone. I got the same job done by another place for $ 250.

This is the 2^nd time I’ve used Steves and I’m so thankful for them. I was so scared I would have to replace our 30 yr. old AC. Well turns out a switch just needed to be fixed and the old thing need to be cleaned. Thank God! We only had to pay a service fee. Great team very honest and prompt.

Steve’s Plumbing and Air Conditioning have a customer for life! Prompt service, they will arrive when they say, if not sooner. They did not charge me for a simple plumbing job, fixing a broken shower handle. How great is that?! I highly recommend them and they will not try to fix or sell you something that is not broken or you don’t need.

Mario came out and was very professional and efficient. Explained everything thoroughly and I felt like I could trust him. I will call them again if I have any other problems.

Had to do a re pipe of the whole house and had Brandon the service tech come in. Brandon and his crew did an amazing job even suggested a cheaper option than doing the whole house copper. Props to Steve’s plumbing and if you ever need a plumber look up Brandon at Steve’s. Thank you for you help…

Steve’s is great! They replaced our entire duct and air unit. I shopped around and their prices are competitive and service is great. So glad we picked them. They also helped us last month with a clog in our main drain. Love these guys!