Colors On Concrete

We received 4 bids to grind, stain and seal the concrete slab on the ground floor of our house. I was most impressed with the owner of Colors on Concrete so was happy when his was the low bid. Very professional and his concern for quality was refreshing. He was there when he said he would be and finished on schedule. The stained concrete floors look beautiful.

Marty Meewis-N.R.M-Colors on Concrete was hired in Jan 2012 to do color overlay on concrete in most of the interior in our home. He was specifically asked if his Ca. Lic.#901 681,which is posted on his website, buisness cards and contract was valid. He stated that it was. We hired him to do the job. After the job was done and he was paid in full, we had some issues with the results. It has been a month and we are still unable to get him to even respond to requests for him to come out and look at his work. We have since come to find out that his Ca.Lic.[#901 681] has been expired since Aug 2011. DO NOT USE THIS COMPANY. He is guilty of Consumer Fraud. We are consumer’s and he was fraudulent is his representation of his credentials. It always pay’s for itself, in frustration at least, to check out someone before they are hired to take your money. Sincerly, Bridgit

I originally hired Marty to do a concrete overlay and stain of the living room and entry way of my home. Maybe I should’ve seen in coming when he forgot about our follow up meeting, but because his portfolio seemed so good and his prices were reasonable, I decided to go ahead with him with him anyway.
We agreed back in February that he would start the job in the middle of May, coinciding with my spring break to make it more the moving of the furniture more convenient
A week before the job was supposed to start, I email him to confirm, and here the headaches begin:
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On 05÷09÷11, Kristina wrote:
Hi Marty,
Just wanted to touch bases with you to make sure that we are set to start the flooring job on May 16^th.
Kristina
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Wed, May 11, 2011
Good evening Ms Kristina,
So far we are on track for Monday, the current job I am working on his had a few quirks so I may need to apply wax on Monday morning but after that I will be there. Have decided if I am doing the demo and haul away so I know if I need to bring my demo tools?
Thank you for choosing us. If you have any questions or concerns, please do not hesitate to contact us.
Marty
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Thu, May 12, 2011 at 8:12 PM
Hi Marty,
Yes, you will be doing the demo of the entry and fireplace and carpet as discussed. Do you know around what time you’ll be coming on Monday? How much was the first payment again?
Kristina
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***No response for several days. No emails, no phone calls. Nothing.
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Mon, May 16, 2011 at 1:27 PM
Marty,
I don’t know what’s going on. I’ve tried calling and e-​mailing you with no response since 5 days ago. Please get back to me ASAP.
Kristina
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Mon, May 16, 2011 at 10:49 PM
Good evening Ms Kristina,
I applogize for my lack of communication. I have no good explanation for not responding to your e-​mails but my phone has been missing since Saturday so I have’nt gotten any of my calls since then. At this time I still have not found it, I believe it is in my shop somewhere, I looked for two hours this morning with no luck. All my tools for your project are loaded up in my trailor but I am still stuck on my project from last week. My client has changed direction three times since I last e-​mailed you. I am currently on track to finish by Wednesday provided there are no more changes. I realize you have been on my schedule for a few months but unfortunately I have no control over a customers «artistic adjustments». I never start any new jobs until I have completed the one I am on completely, I promise to give you the same detailed attention you deserve.

Thank you for your Patience in this matter. If you have any questions or concerns, please do not hesitate to contact us.
Marty
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Tue, May 17, 2011 at 6:18 PM
Marty,
We purposely scheduled this week because of my days off, and I have
cleared out the living room according to plan. It’s a little
disappointing to be put on hold. Let me know when you will be
starting and finishing the job at my place. (626)***-****.
Kristina
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Wed, May 18, 2011 at 8:33 PM
What’s the status, Marty?
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Wed, May 18, 2011 at 11:13 PM
Good evening Ms Tan,
I understand how disappointed you must be. Unfortunately with the rain we have had the past two days I am now even father behind. The two things I have no control over is, weather/​moisture and the decision process of a client. This current project I am on has run three full weeks (should have only been 1 week) due to moisture problem, moisture testing and the continued direction changes of my client.
Under normal circumstances your project will take 5 – 6 days providing I do not run into any abnormal situations like I experienced on this job. If you are still interested in having me do your floor I can start Monday, if you would prefer not to use my services I would completely understand.
Thank you for choosing us. If you have any questions or concerns, please do not hesitate to contact us.
Marty
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Fri, May 20, 2011 at 11:31 PM
Good evening Ms Tan,
I just wanted to appologize for all the inconvienence I have cause you and your mom. Unfortunately I still have not completed my current project. It is because of this added delay that I feel it would be best if I stepped aside from working on your project.

Thank you for giving us the opportunity to bid on your project.
Marty
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I would’ve appreciated it if he was upfront to begin with. I understand a project has unforeseen circumstances, but I was just strung along the whole week looking at an empty living room and waiting for a phone call (which I never got).
At least he was apologetic, but it still doesn’t excuse the fact that he backed out of our initial arrangement after a week-​long delay.