Chick-fil-A

I love it that Chick-​fil-​A removes the price of the garnish when you remove it from your sandwhich… all companies should do this.

Amazing customer service, quality food and super friendly staff who are undoubtedly excited to see your face every time.

The colonies is a nice location and ofcourse chick-​fil-​a makes sure all their employees are super nice. I am always happy with their service but recently I was not too happy. There was a long line in the drive thru, which I understand isn’t their fault. I ordered one meal. Very simple, fries, drink and chicken. They asked us to pull to the side to bring me my food. I watched as cars full of multiple people get plenty of bags (aka more than 1 meal) & drive off happy within less than a minute give or take a few seconds. 7 cars and 10 minutes went by since I had paid and my food still wasn’t out. I don’t understand how one simple order could take so long compared to the other cars that surely had more than one meal. I definitely think I was forgotten about, Unacceptable. I won’t be going back.

So I had no clue that this location didn’t open for business until 6:30. I pulled up to the speaker phone to order at 6:20, said hellos couple times then drove up to the window.
There were two ladies talking near the register. I honked thinking maybe they forgot to attend the drive thru, and they both looked at me and just kept talking.
No one came over to see what I needed or even looked my direction long enough for me to signal of they were open. This is definitely not the service I’m used to at chik fil a. Very disappointed.

Super duper friendly and so ready to serve. They are truly one of a kind fast good restaurant. Food is always so fresh and yummy! Omgoodness their cookie and cream shakes are to die for! Love their waffle fries and all their delicious sauces they offer.

For a fast food joint, you can’t get any better than this place! Especially this one, they walk around asking if u want mints or hand towels along with picking up your trash. Awesomeness

Got a breakfast sandwich with a tiny nugget size piece of chicken on it and asked them to replace it but they said it was the typical size. No way! I’ve had this sandwich before and it was not a nugget! This is awful!

I love this chick fil A BUT the managers are very very Rude! The staff is sweet and helpful but management Is horrible! I heard a manager speak to one of her employees so bad that the girl started crying. I wanted to comfort this poor girl and ask this manager who she thinks she is by talking down to her staff. I won’t be eating at this chick fil A again. Manager Joslyn does NOT represent this rester-​aunt well at all!

I have to give 5 stars because of the great employees. Recently the drive thru has been pretty slow and the lobby kind of crowded, but the service is still positive. There’s usually like 6 girls behind the counter working their butts off and they’re still so polite! With the drive thru situation, as soon as you get past ordering, the line speeds by, but it backs up all the way to the bank sometimes.

I love chick fil a, everything they make is good. Just found out they cook everything in peanut oil, good to know if I have any friends who are allergic to peanuts or my brother who is allergic. I like that they have healthy options and their sugar free lemon frosty thing is delicious! !!

Everything on their menu is fresh and delicious. My personal favorite is the chicken salad sandwich.

This was my first visit to a Chick-​fil-​A. It was pretty m what I expected. I liked all the sauces — especially the hot sauce and the honey-​mustard BBQ sauce. Other than that, the chicken sandwiches were pretty standard-​issue. The waffle fries were pretty good. The place was clean, and had booths.

I’ve been to this location on other occasions. I feel compelled to provide feedback from this experience as it is outside of the service I had received in the past. Not sure if it’s due to the time of day, last hour of being open, or being a Friday… Regardless, service should be consistent and so should the quality of the product.
We walked up to the register and there was no initial greeting. I don’t mind leading a conversation, even if it is brief; however, that should not be the case for customers.
The dining area was fairly sloppy as well with crumbs and debris being visible on the counter where condiments are kept. Tables appearing as though they had not been wiped. Trash was overfilled. The woman’s restroom also appeared at though it had not been inspected in several hours. Trash on the floors in both stalls and trash was overfilled here as well.
Quality of product was average if at best. Old oil or cooking product was used, chicken was fairly soggy, and fries tasted stale.
Not sure if there has been a change in management recently, but the location is not performing in the manner that they were. I would seek an alternative location before visiting here again. I hope their quality control representative (s) brings their attention to this location.
I know they will be expanding into the Las Vegas market and my hopes are they do not bring anyone from this location.
**UPDATE**
Appears to have new management.
Service was much better. All staff encountered were anticipatory of needs, ensured cleanliness of venue (including bathrooms), and could be seen engaging with guests. Overall a vast improvement from my last experience. Hopefully this remains CONSISTENT and then perhaps the rating would be at 5.

Great costumer service … I love the fresh rose on the table! Food was healthy and delicious I love the play ground… main reason why we came … If they didn’t have a playground I doubt we would of came in since my son wanted mcDs so he can play… We just happened to be in the area so we decided to give this place a try so far my toddler loves it. The place is clean family friendly over all a great first time experience

I love Chick-​fil-​A and usually stop here on my way to and from Vegas. I get the same thing (deluxe sandwich) and it’s always great (classic crispy chicken sandwich with lettuce, tomato, and cheese). I can’t get enough of the sauces, too bad they put them behind the counter now. :(The place is always clean, service is always friendly, and it’s still the best fast food place! There’s ample parking and lots of shopping in the neighborhood.

I love this location, it’s always so clean and the restaurant itself gives you that intimate feeling even though it’s considered fast food.
I always go for spicy chicken sandwich, but finally tried the deluxe spicy chicken sandwich and my opinion is that it’s not that great. Still good but the veggies didn’t do much for me. I usually get HiC for a weird reason, and at this restaurant, they really watered it down. I don’t mind watered down juice but this was over board. I thought I was drinking water with the tiny flavor of HiC. My boyfriend got the lemonade and oh my land it was concentrated. I don’t know what’s was going on. Sticking to water next time for sure, no more combo for ya girl.

Great customer service, food and drinks.
Always clean décor and smells great.
The food is always hot and quality of taste is perfect. They have the best chicken!
Coffee is good too and they have French vanilla and hazelnut creamer.
Free Wifi always a plus!
Chic n mini with some honey are sooooo good! It’s the way the cook the bread it’s the best!!! And of course the chicken is great also; crispy on the edges and Tender on the inside

A few months ago I picked up food from the drive-​through and my order was wrong. The nuggets were left out of both the kids meals I ordered. I called the store and the manager was polite, apologetic, and respectful. He took my name and placed it on a running list they keep so that on my next visit I simply need mention the mishap and my name, and they replace the food that was left out at no charge. I never redeemed this because I understand mistakes happen and it wasn’t really a big deal.
Tonight I picked up food from the drive-​through again and my order was wrong. A 12 piece nugget was left out and my kids meals were almost not given to me. I asked for extra pickle on two sandwiches I ordered. Each sandwich had two pickles. Personally, two pickles is sad for a normal serving, let alone a request for extra. Needless to say this experience has left a very bad impression on me. I would expect this sort of service and quality from places like McDonald’s and not Chick-​fil-​a. My fault for not going through my order with a fine tooth comb before driving off. I will no longer be giving this place my business.

Stopped by here to grab food on the way to Big Bear Lake over the weekend. Drive-​thru took about 20-​minutes, so I’d recommend just going down and buying your food as it’ll probably be faster.
I’d had Chick-​fil-​A once before and wasn’t impressed. This time, I ordered the Spicy Chicken Sandwich combo and it was a lot better than the Deluxe Chicken Sandwich. The sandwich was juicy and fresh, and the infamous Chick-​fil-​A sauce was quite tasty. I’d come back and order this again. Two combos cost nearly $ 20, so it’s pretty pricey for fast food.
Minus one star for opposing same-​sex marriage.

Would you believe this was my first ever time visiting a Chick-​fil-​A? Their food would’ve set the bar for all future Chick-​fil-​As… and where did the bar fall? Well, significantly above McDonald’s.
I felt soooo dirty going there with all the support its been receiving from people who are against the LGBT community. But I assure you, none of that controversy is going to affect my review either way.
Their menu showed a great deal of promise. I had been saying forEVER that fast food places needed to start making grilled chicken «nuggets» or bites. Why did NONE of these people who heard my rant ever mention that such a place existed? Jerks.
Their chicken nuggets and strips consisted of REAL chicken and not that mystery blend that McDonald’s serves, where only x% is meat and the rest is flour and whatever else. Even the fried outer layer is thinner with Chick-​fil-​A. And they actually serve FRUIT CUPS with their kids’ meals?!? I’m not talking random cheap apple slices. I’m talking cut up pieces of strawberries, apples, canteloupe, and grapes. Awesome. And the toy that came with my kids’ meal? A space exploration thing. They promote STEM amongst kids as well? Well, geez. I am SOLD as a parent.
Also, if there’s one thing people I know are certain of when if comes to dining with me, it’s that I am CRAZY about condiments. The more dips and sauces you offer me to adjust the flavor of things to my liking, the more points you win. Provide hot sauce and you’ve pretty much scored. Chick-​fil-​A has a lot of sauce options.
So why the 3*? Because the food did not taste good. My Mom tells me it doesn’t usually have a bitter aftertaste. But this time, it did. And the waffle fries? They were stale by the time we got home. 20 minutes later.
_​_​_​_​_​_​_​_​_​_​
As a branch, no thank you.
As a fast food option and brand, yes please. I will likely give another branch a try — especially when I’m traveling.

Nada