Chan Bryan MD

Horrible service! I saw the doctor and a week later I was trying to call to update her about my condition. I waited a week and called back wondering why no one had responded to my message. They had no idea I called, I had to go over the entire message again and was then told there is nothing they can do about it. I am changing doctors!!!

How does a doctor book a meeting someplace for a week and not leave another specialist in the office. I missed my classes to get medication prescribed because I’ve been sick for awhile and they refused to give me a doctor’s slip. I get that I didn’t see the doctor but come on. You just wasted my time waiting and not seeing the doctor in the end. I only come here because of my insurance and because my family thinks it’s the closest and best place to come. Just have the office closed so that people don’t waste their time waiting for you to open up just for your receptionist to say that you’re not even in.

First, time here! was okay went okay, Wait was not long. Fast, lobby was not packed with sick patience. Dr. Nina chan? was the doctor that helped me. answered all
My questions the office was clean everything went good!

Pretty bad. Got some bloodwork done and the office called back saying just 2 areas were abnormal or high but missed 3 other areas. One of which was a «critical» health issue (high potassium) and the other a major concern (high A1C, which is pre-​diabetic). I had to proactively request my lab results myself, where I caught those areas with the help of other doctor friends and relatives. How does a doctor miss these critical issues? If something were to happen to me, he could be held liable for missing these issues!

This Dr. Sucks! He prescribes medications & referrals to specialists without treating the pt or doing further test on what’s going with the pt. Office worker has no medical background at all & doesn’t speak well English. Change my doctor.

I only come here because my insurance gives me no other doctor options on Primecare for my specific treatment.
With that said,
OMG! The front office is filthy! They keep the front door open and I think it’s because it smells like urine and it’s freezing! Seriously, it does smell really bad! The waiting room chairs are pretty shabby and extremely uncomfortable! (I think there is a fried up worm under one of the chairs, but I’m not going to get that close to check it out!) The front office staff is uneducated when it come to insurance plans, and if they are aware of the insurances their communication with patients doesn’t warrant confidence!
Now to the back office.
Clean people, clean! I know when you see the same things day in and day out you forget to look at the details, but come on! They hazardous waste can had alot of … well I don’t know what was all over it and there was mildew above the sink. The back office staff and doctor are professional and all are very nice. I just wish it wasn’t so darn cold in there and that it was clean!

If i could give this Dr zero stars I would. Completely incompetent staff. Never follow through on referral paperwork. Their beds are duct taped so they dont fall apart for ctyong out loud. Be sure to be up to daye on your tetanus shot ifbtou plan on coming in this establishment. Very unclean.

Been coming to see Dr. Chan for 19 years. I couldn’t be happier. I can be seen for an emergency appointment fairly quickly. The office staff is great, Alice rocks, and has past staff members, miss you Betty. The office is clean. Many of my family have also switched over. I trust Dr Chan with my life. I love that they do acupuncture, for a fee of course. He listens and takes his time. This is doctor who is a doctor to help and not a paycheck. Alice is a licensed nurse which very few doctors offices have one these days, makes me feel comfortable. Of the 150 plus times I have seen him. I’ve had to wait twice. My chart was becoming as thick as the bible. Appropriate referrals always happen in a timely fashion. Thank you.

Even with an appointment, you sit and wait for over an hour. Every time. Even when its not busy.