The Jayson Company

Service was good — came per schedule or when called and did a good job. Their billing on the other hand is notorious. They are supposed to bill quarterly for our water softener rental. But it will be erratic. You can never keep track of which quarter you have paid for a which one you haven’t. Sometime you wont get a bill for 5 months, and then suddenly you’ll get 3 bills. Billing does not return calls either. We’ve left that property and good riddance to Jayson.

We hired Jayson to service our swimming pool as well as water softener and water filter. After repeated issues with both divisions and poor service, we canceled both. We are now in a dispute with them over a $ 300.00 balance and are being sued for over almost $ 4,000.00. Even though their first attorney asked us to settle for $ 600. So believe what you read from other posters. Stay away

Twice the price of everyone else. Enough said.

JAYSON fixed my AC quickly and at a fair price when it quit over last Independence Day and I couldn’t reach another guy who maintained the unit for me when I bought this place. Customer Service was very responsive under holiday conditions. Moreover, I have an old, odd pump unit from 1988 and they were completely familiar with it. Also, Called JAYSON two years ago for a water heater fix at another house and they did a similarly fine job with no issues. Their techs seem experienced and professional. No muss, no fuss. I will call them gain when I need HVAC work. And I stand by this referral to you.

They don’t do same day delivery and they RIP YOU OFF. When I had them deliver the oil the heat didn’t come on and instead of telling me over the phone to press a button on the boiler they decided to make a trip back to the house for a ridiculous amount of money to show me how to push a button. It took all of one minute. Really?!! I guess they didn’t want me to continue using them… definitely go with essex oil.

NEVER USE THIS COMPANY FOR ANYTHING; THEY ARE A BLATANT RIP-​OFF!
I own a 2 family home in Clifton NJ, and I called The Jayson Company to repair a broken Blower belt on the AC unit in the attic an $ 8 Dollar part according to their invoice. I was charged in total $ 816.32. After repeated calls to their Service department and Accounting office, I thought they would quickly see their errors and acknowledge their mistake. No answer, I called the owner Mr. Jayson repeatedly and never got him on the phone or a call back. We paid $ 266.43 way more than is customary to replace a Blower belt and then they started to bill us interest on the disputed balance.
The technician billed us for travel time, from where I do not know maybe Baltimore, and told us we needed new filters, my wife asked what size, (we have a Home depot within a mile and never authorized him to buy us 12 filters) and now their Son became an attorney in June of 2011 and is now suing us over the un-​paid balance, By the Way the Legal fee that he is adding to the disputed balance is ¹⁄₃ of what a no nothing technician charged us to replace a belt. That’s pretty funny .
DO BUSINESS WITH ANYONE ELSE BUT THE JAYSON COMPANY, YOU WILL BE SORRY IF YOU DO.