Walgreens

Grateful that I finally found a ²⁴⁄₇ pharmacy that knows how to do there job correctly and at ease. Transferring my daughter prescription from another Walgreens location in Upland, thank god I did. Upland was horrible and never did there job correctly especially ordering her seizure meds or processing insurance.

The pharmacy staff is rude and unhelpful. When a problem arose with my prescription, they refused to call my doctor to clear it up, and were very rude in the process. They are also nearly impossible to get on the phone at certain times.

I came to get pics done for my mom’s funeral. The team were amazing, professional, helpful, and fast. Stephen was a delight to work with. While waiting, every worker that passed by, made sure I’m taken care of. *****

This Walgreens has a better selection of wine and spirits than half the liquor stores out there. I stopped in for snacks (which are also plentiful), and noticed their great selection of single malt scotches and hard ciders. Very impressive.
The staff is friendly, there’s a great cross-​section of almost anything you can think to need, and the location is both central and convenient.
I’m a total fan of this place! If it weren’t for how tough it is to get in and out of the parking lot, I’d be the Duchess :-)

Not my favorite walgreens.
pharmacy lady was so rude to me when i went to pick up my prescription.
Not to mention a smartass!
24 hour pharmacy, I would not come here unless an emergency.

Being new to the neighborhood I was excited by the convenience of having a 24 hr pharmacy nearby with a drive through option. Once I began using this pharmacy however, whatever possible benefits could be there were negated by the most incompetent group of bumbling employees I have ever encountered. They seem ill trained to even operate their own system giving contradictory information, loosing or misplacing prescriptions and, more then once, letting me leave the store with the wrong prescription that one time, was a controlled substance.
Walgreens corporate is unconcerned with any of this and claims this is their busiest location in Orange County posing unique logistical challenges. With that excuse being very obviously false, I will end with the following.
If you choose to take your business here expect long waits, frustrating interactions with ill trained staff and the risk of receiving incorrect medication.

We placed an order 2 days they said check with us tommorow we returned back same crap check with us tommorrow a week later the item was never ordered. What a bunch of idiots working at this location. WE ARE PAYING FOR THIS ITEMS. How are we supposed to be polite or even kind to such unprofessional fools on payroll.
THIS IS ONE WAY OF HOW BUSINESSES LOOSE CUSTOMERS. I’m done with Walgreens bye bye.

This has to be the worst pharmacy… the service is terrible, save yourself and avoid if at all possible.

This is the most &$*#%$ up ass feeling iv ever had. The situation is so rediculous. So I got a prescription written out with 3 medications on it. I take it to this walgreens. Hubby goes the next day and comes back with 2 bottles (I didn’t tell him how many bottles, I just said to pls go get my prescriptions). Anyways, I call walgreens and ask why they gave my husband only 2 of my 3 bottles. The girl looks it up in the system and says that I’m right. She doesn’t know why the 3^rd wasn’t filled, their apologies, I can come back n pick it up. Hubby goes the next day and gets denied and told the prescription isn’t covered by insurance because it’s already been filled at some CVS… I don’t know why but it was filled at the cvs by my work (maybe the dr had it on auto refill and didn’t realize it so that’s why it’s not being able to be filled elsewhere).anyways, I feel like &$#% at this point so I’m seriously willing to drive back to mission viejo cvs to pick it up. I call to make sure it’s there and CVS is closed till 10am tomorrow. I will rip my hair out by then if I have to continue feeling this way (going thru withdrawals of not having my meds for 2 days, that iv been on for a few years). So I call back walgreens and start explaining the situation to a guy. He is in a rush and keeps interupting me and telling me all he can say is that the prescription has been filled at cvs so he can’t fill it there… THAT’S FINE I GET IT but I’m pissed that ur Co worker couldn’t tell me this when my husband went to pick it up the first time or when I called… had she done her job n not been lazy and looked this shit up and saw WHY it wasn’t able to be filled in the first place (the first time hubby went to get it), I could’ve got ahold of cvs and went there BEFORE they closed!!! he kept interupting until I finally said that if something happens to me with these damn withdrawals before I can get my meds at cvs at 10am tomorrow, it’s ur jobs on the line at walgreens… he finally, annoyingly said «ok, I will have one single pill ready for u to pick up right now to hold u over till tomorrow when cvs opens»…These withdrawals are crazy and how this place could be so careless and not give a $&%# about it is beyond me.

Even though this Walgreens is open 24 hours and is a 24 hour pharmacy the parking is always backed up for prescription pick-​up through the drive-​thru when it comes to picking up between 10am-​9pm. You would need to come really early or really late to pick up your prescription with out waiting.
Staff on the other hand are great and very helpful. Any questions or concerns you might have the pharmacist are ready to answer them. I would give it a 4 – 5 star if it was faster at the pick-​up window.

I have been sitting here waiting to get my blood pressure taken for an hour. When I first got here the assistant turned me away and said I should go to CVS, then she said talk to the pharmacy manager. I couldn’t get him to pay attention to me and finally another really nice assistant had me fill out a form and told me they would help me. Now it’s been an hour… it would have been faster to drive to my doctors office. I’m 9 months pregnant and just need a quick BP reading and this is infuriating. The website and all the promotion says no appointment needed just come on in! I will never come here again.

Striclty about the Pharmacy. They need to figure out a better way to service their drive up window, inside line and phone calls they also have this recording message that calls your phone and states that your prescription is ready for pick up, when its not. Happends sooo many times I’ve addressed it every time and they still don’t do anything about it. THE WAIT TIME IS HORRIBLE.

I called bc I just moved & wanted to stay w walgreens. Even at 2am. …I waited until 2.:37am to speak to the pharmacy !!! No one ever answers. Are they short staffed! Out smoking? What in the world? Not cool !

Every time I come here, I have to wait at least 20 minutes in line to get my prescription that I called in earlier that day. And every time I call in to speak to someone in the pharmacy, I’m on hold for at least 15 minutes. Today I went in to pick up my birth control prescription and they got it wrong (basically the easiest refill on the planet). Use this pharmacy if you don’t mind listening to the same 20 seconds of hold music over and over again!

Not my typical Walgreens, however I pass by it all the time because of it’s central location on the Newport Blvd in Tustin.
I’m not a frequent customer at this location but it carries the same items as all the other Walgreens. It’s open 24/​7, so it’s a good place to stop if you’re driving home late at night, and realize you need to pick up one of those items that you forgot about until every other place around was closed.

I have never posted a Unilocal review before… but I decided to start now because I must express how I LOATHE THIS PHARMACY.
–ALWAYS will wait AT LEAST twenty-​thirty minutes, whether you are outside or inside. It doesn’t matter what day of the week or what time of day.
–Calling on the phone is a JOKE. I could go on and on – you will be on hold for at least thirty minutes, and their phone customer service is terrible.
–Twice they have claimed that they have no idea who I am, and that I have no prescription. Only upon my adamant refusal to leave the drive-​thru have they checked again and, aha, found me/​my prescription.
–Once I dropped off a prescription and was quoted 20 minutes until it was ready. I had errands to run, and didn’t need it for a few days, and so I came back two days later to pick it up. They could not find my prescription (shocking), and when they finally did, said that it would be at least a week before it was ready. 20 minutes=9 days?
I have gone there for at least two years because of its location, but no more. The next closest Walgreens to me, in Santa Ana, hardly ever has any line, and every time I have called, I have only had to wait a minute or two maximum.
Avoiddddddd.

The worst run pharmacy I’ve ever seen. After months of terrible service I contacted the district manager. She informed me that this is the busiest pharmacy in Orange County for Walgreens, yet it is never staffed fully especially during peak hours. She informed me that they recently made «changes» to help speed up the process, but nothing has changed. Last night I tried to drop off a prescription at 9:00 pm and there were six cars in the drive-​thru, seven people in line and FOUR workers. FOUR!!! They closed the prescription drop off window, so I waited 15 minutes just to drop off the prescription. I would avoid this pharmacy like the plague and will be switching immediately.

I come here because it’s a close to home and they have a drive thru. This is by far the slowest pharmacy ever. Whether you go in the store or sit in the drive thru, plan on being in line for at least 20 mins. And that’s when there is only 1 or 2 cars/​people in front of you. Then once you get up to the window they always seem to have a hard time finding you in the system or locating your meds. It’s quite honestly amazing. IMO it’s understaffed and unorganized.

I don’t really write reviews for drugstores but the customer service here was great!
PLUS it took me forever to find a place that still develops film for disposable cameras. The two guys that helped me were very friendly and helped put a rush to my order so thank you!

Life savor WALGREENS!
I’m not a normal WALGREENS shopper because I tend to get everything from CVS if I am there to pick up drugs from my dealer… I mean the pharmacy! It’s just easier and MORE CONVENIENT for me and saves me running here and there trying to buy this and that from different places!
Anyway I was ONLY here because I had just left from having dinner across the street at the DREADFUL NIEUPORT 17 RESTAURANT (see review) and I was STILL STARVING to say the least!
NOTE: If I am stopping at a drug/​convenient store on the way home from JUST HAVING dinner that cost a small fourteen, wasn’t good and came to the table lukewarm… Houston we have a PROBLEM!
So I hopped in over here to pick up a snack and something to drink! Lucky for me they had PLENTY to pick from and NOT all were SUGARY or SALTY! Eye-​spied for Fiber One cinnamon snack box and got a diet coke! I figured I could eat a couple, drive, text and drink all while driving without any issues! LOLOLOLOLOLOL! How is it that TEXTING is against the law but eating, drinking, polishing your fingernails, reading the newspaper/​book, putting on makeup, etc are NOT against the law! Something is TERRIBLY WRONG with our JUSTICE SYSTEM and its making of laws!
Anyway, I was in and out in a jiffy with SNACKS in TOW!