Skinsations Spa

My daughter bought me a spa experience package. It was very expensive. It was my first time there. I did not feel welcomed. After my shower there was no clean towel, no clean hair brushes. I had no clue what was next, a massage, the facial? Thus I wore the robe carrying around a towel wrap too! The receptionist was clueless, first calling me by someone else’s name, then saying that I was there for something that I wasn’t. She had all the clients mixed up. At the end she even wanted to charge me for something erroneously. I had to ask her to check, that there had to be a mistake. Sure enough, is she on drugs? The massages were good but the service sucks. What a bunch of unfriendly people. My daughter wasted her money.

Great spot small spa but very friendly staff amazing quiet room wonderful bath amazing massage the facial would have been amazing as well if the guest and staff memeber next door werent so loud I couldnt relax so it didnt end calm

Shannon gave me one of the best facials I have ever had! Kayla, the manager, is amazing!
Alex and Gretchen are delightful, too. I don’t want to give away everything they do, but, they go beyond the call of duty for a facial! Skinsations Spa is a very classy place!

What’s the point of having a subscription if you can’t use it on what you paid you paid for it for. Bad sentence I know. But if I pay into a subscription why should I have to lose all I have paid into it. Booosations

I love this place. The quality of the products and staff really impressed me. I could tell Meredith is very well educated. She knew exactly what my skin needed. Linda, the assistant manager is such delight. They defiantly made me feel like a valued customer.

Overall I really like this place. As far as the treatments go, you can’t find anything better in the area, and the treatments are also cheaper. The products are absolutely fantastic, and worth it if you have the money. They really take the time to treat you right and help you relax. They were also beyond amazing for my sister, two grandmas, my mom, and me when we came in before my wedding. It was magical, and I highly recommend them for groups/​special events. I’ve been going regularly for over a year now and have only had a few sub-​par experiences. I’ve never had anything less than amazing massages, and the facials are usually fantastic.
I’m docking a star because they have often made billing errors (always in their favor). They are happy to fix it, and I haven’t had many issues in straightening things out, but it can be frustrating if you’re price conscious. Sometimes the prices they charge don’t match the website, or the esthetician does something that’s extra without necessarily notifying you that it costs a little more (usually $ 15 or so), or someone simply mis-​entered your treatment etc. If you have a credit, they will not notify you when you check out, so you have to remember about it yourself and ask to have it applied. If you get a membership they will also keep charging you after the membership term runs out, unless you specifically cancel it with a 30-​day-​prior written notice. Otherwise, the membership is a really good deal.
In conclusion: This is the best spa ever. However, my advice is to go over your bill and make sure it’s what you expected before leaving.

Great massage, but don’t waste your money on the Unilocal deal. They won’t redeem it on your first visit and it’s only available for first time customers. Waste of $ 30 so unfortunately the awesome masseuse missed out on an appropriate tip.

I was pleasantly greeted by Melissa. She gave me the tour. I went to Skinsations many years ago. They have expanded since then. I was anxious to go back since we recently moved back to OC. I had the most wonderful facial and peel from Kristin. It was so relaxing. It’s more than a facial. The shoulder and foot massage were wonderful! I already noticed fine lines have softened and my skin is luxurious. I also purchased the product kit and so far I am very happy with Leanne’s product line. The herbed tea and juices are a plus.

I had a massage and facial a few months ago. The massage was okay the facial with Kay was awesome. I have been using the skin care line and am really impressed. My 3 star review is due to the fact that when I went in today to purchase products one of the employees assumed I was 7 months pregnant. I had a baby 4 weeks ago… While I can acknowledged my body is working its way back I am amazed that strangers find it appropriate to comment on my body shape, pregnant or not.

Krista gave me the BEST massage I have ever experienced! My shoulder was knotted, stiff and very painful. She released it constantly checking that the pressure she was applying was not too strong. I left totally released and relaxed and the ambiance of the spa is lovely, too.
I highly recommend Krista and look forward to returning for another fabulous massage when i’m in the area.

Came back and my experience was nothing like the first time… Personally I really liked all of the things on the walls — Now there is just big empty spaces everywhere. You can see that there was once something on the walls and now it is pretty bare. Just a helpful tip for the owners since I know they DO read the reviews on here…
Now for my experience:
I was not asked which oil I would like in my bath (last time this was offered, not a BIG deal, but it was noticed). Took the bath, nice shower, finally relaxing… As I was waiting for my massage in the nap room I was told that the esthetician called out and would not be able to make it in for my apt. This completely threw off my mood and I was no longer relaxed — quite aggitated actually. I bought the package deal and this knocked off an hour of my «spa package». I was told I could come back for the facial and I told the girl that this is a little out of the way for me to drive to twice now. I understand things happen but the timing could have been much better. I was told the manager would call me regarding the situation. I asked for my massage to be 2 hours instead of an hour to makeup for the facial but he has another client after me… My massage was nice — but I was never contacted by the manager regarding the facial.
I was a HUGE supporter and have always recommended Skinsations Spa to family and friends, but unfortunately I do not think I will be coming back due to my last experience.

I came here for a holiday special– Bath, Facial, Massage. It was a lovely combo my only suggestions are that the facial come before the massage since the massage has less chatter and is so relaxing. I had amanda for a massage and it was delightful. I also really enjoyed Ray who did the bath and soak for me. I do suggest that they make the water a tad bit warmer and put more smelly goodies in the bath and offer a loofah! The facial was nice but too much talking for my style. Also, the snacks were not as good as my prior visit. When I first went there were 3 kinds of cookies and sliced fruit. This time only some old whole fruit, one sad cookie selection and not much more. It may seem silly but the snacks and animal warmer are what really put this place over the top for me compared to other places I can choose from in the area.

I am amazed I am just posting a review now. So… here it goes. I have been a Skinsatins SPA fan for 6 yers. This spa is phenomonal. In a word VALUE. Even there introductory Serenity facial comes with all the usuals and full extractions, and a hot stone neck and shoulder massage that is to die for. From the moment you arrive beginning with the warm foot soak and soothing warm towel on your eyes, to the sweet smelling euclyptus that awakens you from your bliss before you leave the facial room, you are pampered! My skin has never been more even toned, (no more preganancy mask), fine lines are dramatically minimzed on my over 40 face, and my eyes, look better then when I was 30. The products are second to none as well.
I have been to spas all over the state and have never found anything that compares to this spa.
If you are going for a facial I strongly recommend Kim Partens. She is the Spa manager, and very knowledgeable, but she still answers my silly skin care questions like it was the first time I was asking.
Lastly, if you are a person of faith, you will be encouraged, uplifited and blessed by visitng this spa. I guarantee it!

I got a groupon a couple of months back. I purchased the groupon that included the: Dirty Girl Body Treatment, facial, massage, and a bath with salts. Let me tell you this is one of the best spas I have ever been too. My boyfriend and I have gone to a couple of high end spas in Palm Springs but this one tops them in my opinion.
I started off early in the morning and at first the outside of the building looks kind of blah. But once you walk in it’s beautiful!
I started with the Dirty Girl and they put mud all over your body and wrap you up like a burrito and then cook you under a lamp. The woman I had was very kind and she gave me an amazing scalp massage and took her time. Then after you cook under the light, it gets really hot and uncomfortable after awhile, she starts a shower and leaves the room. After you get all the mud off I took an amazing bath. It’s so comfortable and relaxing in the room. I am actually remodeling my bathroom to look like it!
After I received a hour massage, which was so relaxing I passed out hard. Then to top it off I got a facial. The woman who gave me the facial was Faith. She was AMAZING! My skin was so soft and smooth. I usually never buy facial products because I am so stubborn with the ones I have at home, but, I bought the scrub she used and it is the best scrub I have ever used by far. I think it is more of a peel to be exact.
In conclusion, this is the best kept secret spas out there. It is so cute and comfortable inside and it is full of relaxation. I cannot wait to go back. Thank you so much for such a positive experience.

So I’ve only been here twice, thanks to my awesome husband for arranging this.
My first experience was when I was pregnant. I got a pregnancy massage and it was amazing. They first show you around then they have you go in the changing room to get into a robe. Afterwards, you go into the tea room where you wait. While waiting someone comes by to soak your feet in warm water and you get a warm neck pillow. You can also help yourself to snacks and drinks. When your masseuse comes to get you you go into a stall and your massage begins.
The only down side is that the stalls are so close together and not an actual room so you can hear everything next to you or just outside your stall.
My second visit was for the spa and a regular massage. I was a little hesitant to use the spa, not knowing how clean the tub is, but because my husband paid extra for this «perk» I went ahead and did it anyway, hoping to not leave with a UTI. The spa wasn’t that great. I was a little bored and could not relax, so I got out a little early and showered. Then my masseuse came for me and the massage was great.
I’ve read some reviews on why the owner would post personal beliefs on abortion in the changing room. And I agree with most. If you are running a business, you shouldn’t imply your personal beliefs in your business. Not everyone has the same opinions as you and you don’t want to offend anyone… This can potentially cost you some clients.

It was my first time here. Was told my appointment was for 2:30 but sat in a foot soak for 20 minutes with a dude I didn’t know in the room which was awkward. I had to ask when will my massage be and was informed 2:45 but it started later than that. Jane was great! She did a great job. However, I did not expect the religiosity all over the place and the pro-​life stuff in the changing room. It made me uncomfortable and struck me as not conducive for relaxing.
I have to note that I read the owner’s replies to other reviewers here and I am appalled. Never argue with a reviewer. It’s PR 101.

Came here with a SpaFinder gift card last week, after seeing it listed on the website. Check in was brief and the questionnaire was easy to fill out. I was then taken back to the changing room and told to wait in the Quiet Room when I was ready. It seemed a bit awkward at first but I was quickly coming off my work mode after getting my aroma foot soak and listening to nature sounds and soothing music.
My massage was excellent and just the right amount of pressure. My only complaint is that they do not have breast pillows for those of us that have issues laying on the stomach for very long, and the fact that the massage rooms are actually stalls, so when the stall next to me began their massage I could hear the client and masseuse talking.
As a first timer, my massage was $ 79 plus tip. I’m not sure what it is to become a member, but I would definitely recommend this place.

This is my favorite spa. I was surprised with some of the bad reviews. I’ve always had impeccable service and great massage therapists. I love the foot soak at the beginning. I love Luz and Ruth – they have now been my «go to» therapists the last times I have been. I haven’t been in a while because I moved to Huntington Beach but I will make the trip back because no other place has lived up to the standards thus far of Skinsations!
I was surprised that people wouldn’t go because of the religious overtones. Who cares? I still eat at Asian restaurants and frequent nail salons all the while the incense smells rancid and Buddha is staring at me. I’m not Buddhist but that’s ok. I support the owner doing as he/​she pleases. Just make sure my service/​food/​etc. is great!

Let me say up front that this SHOULD be a four-​star review. The place is absolutely gorgeous inside. It was relaxing, soothing, and made me feel like I was royalty. So, so pampering. That part is five-​star. There were a few things that others have mentioned — a bit pricey, the tip system is kind of odd, and they’re pushy with the products — that would have knocked a star off maybe.
But Skinsations? You lost the other three stars from me for your creepy as hell religious atmosphere. Your founder is Christian, that’s cool I guess, but she should REALLY learn to separate her personal life from her business. I don’t want to read an inspirational poem about your owner’s ABORTION when I’m getting dressed for my massage, for hell’s sake. Way creepy, absolutely unnecessary, and extremely unprofessional.
A spa (or any business, frankly) is not the place to get on your soapbox and judge people for their choices. I can’t imagine what made you think that was okay. I’d like to say that if you removed that stuff I’d return as a customer, but to be honest, I don’t want to financially support a business who is anti-women’s rights.

My boyfriend and I came here as part of our Valentine’s Day celebration and I was very impressed with their facilities and services. The spa looks tiny from the exterior, but they actually have quite a lot of rooms inside when the receptionist gave us a tour. They have a vanity room, facial/​wax room, tea room w/​snacks, nap room, massage rooms, shower/​tubs room… we only booked a massage, but at that moment I already wanted to come back and try the rest of their services. I absolutely loved the ambiance and the receptionist was so welcoming and friendly from arrival to departure.
We came late because of traffic which cut into our massage time, but I still enjoyed every minute of it. My masseuse was great at keeping the pressure I wanted and the spa attendant who did our foot soaks was also nice and kept checking up on how we were doing. They gave us a discount because of the reduced time, so that was nice of them. After our massages, we were free to enjoy the rest of their facilities so my boyfriend and I helped ourselves to some snacks and took our time relaxing in their Ethereal lounge and their nap room. Before we realized it, 2 hours had passed since we arrived! We didn’t even know what time it was until we asked the receptionist because they don’t have clocks anywhere in the spa.
Their services are a bit pricey for our budget, but it was well worth it and I was so happy with my experience here. I don’t frequent spas either, but I would love to come again for future services!