Shell Gas Station

Merry Christmas and a happy effin NEW YEAR my lovely UnilocalERS!
Here’s a beautiful gift for you haha. Only partial video because the rest was too embarrassing to post.
So normally I always use the same pump but for some reason because my mancandy was rushing me for dinner, I rushed out the door and threw on whatever I could find on my bed. Realized I needed gas and was like a chicken with my head cut off cus it was already so late and I had to head all the way to Santa Monica.
So I totally forget that for the first time I’m pumping gas on the opposite side of the aisle and started small talking (yes I love to chat with complete strangers cus growing up I was never allowed to) and totally forgot I was still pumping. I rushed in my car and saw all his texts asking if if I was there yet :/​. (Since told him I left 40 min ago but was still getting dolled up haha). Got into my car and drove away and heard a LOUD crushing and ripping noise. I was like WTF was that?! Stopped my car and looked at my passenger side mirror and saw the freaking pump hanging off my car. I was literally in shock and just froze & had NO idea what the proper protocol was. Then I backed up and saw the lady I was talking to in the Porsche and rolled down my window cus I was like totally humiliated and she says «don’t worry I’ve done that before» lmao
Anyhow I’m like frozen there, don’t know what to do. So I slowly get out of my car to take the pump out and lay it next to the gas pump. Suddenly I look at the cashier thru the glass window and saw a customer. I knew for sure he had told her so I was like F*CK! She comes marching out and here goes dialogue:
Her (cashier): you have to Pay!!!
Me: umm. pay for what?
Her: you have to pay!!!
Me: ummm. pay for what?
Her: we can take your credit card
Me: well I really have to go so can you just take my number down and Bill me? Call me ok?
Her: Come inside
Me: for what
Her: your credit card
Me: okaaay… (Sh*****t.)
So I go inside and she goes behind the counter and hands me this laminated price sheet for pricing on pulling the pump out lol I guess so many people do it that they have it all set up for easy checkout. LUCKILY it was a new kinda pump and it released at the connecting parts otherwise I would have had to pay for the entire stand. To my surprise it was only $ 89 or something like that lol well worth it.
Now when I go in for gas she makes it a point to tell me that it had costed them more than $ 89 to fix it. not my problem anymore lol

Gas station is close and convenient. But gas is expensive than Costco by $ 0.50 minimum

They have ripped me off twice with debit card transactions. they never refund the debit card price. For a crowded gas station, these guys don’t need to rip anyone off. How greedy can someone be?

been coming here my whole life. convenient location. pretty much in the middle of everything but sometimes it is super crowded! gas prices here differ a few cents from the trabuco/​irvine location so i bounce back and forth between the two. this place has meh window cleaners and the soap isnt really soapy… but it gets the job done. this place also has a place to get air pumped which is great as well as a location to vacuum. convenience is how i describe this location but ive been happy with this location!

Pretty convinient gas station since is few blocks from home, prices are not the best. but when using ralphs rewards card it make sense. Is a Ralphs raid aid, citibank the are all in same mall including triple A

This location is SO BUSY!!! Doesn’t matter the time of day, every time I have come it is a hassle to get a pump. I don’t recommend this drive thru carwash either. I always have to wait at least 40 minutes in line. There are 2 other gas stations around the block and a quick car wash in the Marketplace that is MUCH better. Sorry!

Terrible! I paid for the most expensive car wash and ended with with scratches and water marks that have dried out.

I am writing about the FRN (Fuel rewards Network) shell card.
This Just does not work .
First you have to take it inside the gas station to start the process every time. Then you have to guess how many gallons you need to fill up. Then go back and fill your car. Too cumbersome for just 0.03 cents a gallon. Somehow I did not even get that discount. So GoodBye FRN card.

This gas station is near my home but I normally don’t fill-​up my car at this Shell gas station primarily because it is about 20 cents a gallon more than at a Costco gas station not that far away. But I do like going to this gas station because it has an automatic car-​wash that is cheaper than the nearby full service car wash. Sometimes there is a line waiting for the car wash but I found that if I get there before 8am, generally there is maybe 0 or 1 or 2 cars ahead of me waiting for the car wash, so not too long of a wait.

I’ve been coming here for about two years. It’s close and convenient! They have all the regular snack/​soda items, the bathroom is always clean, there’s a car wash, free air/​water and, with the Ralph’s rewards, I always get .20 cents off/​gal. You don’t like the cost of gas? Unilocal the White House. ;) Mostly, I love the employees. They’re super friendly and helpful. One time my phone froze up and I freaked out, brought it to this gas station and one of the guys fixed it for me. True story.

Becareful at the pump have got my card information compromised twice in the last 2 months this was the only place where both cards were used so be aware

For one the location is great, near my home and on the way to the freeway for work.
12 pumps keeps it from getting to crowded even during peak hours.
They have video screens by each pump with some news clips.
Use your Ralph’s rewards are for up to 20 cents off per gallon.

Gas station is clean, once you start pumping the TV comes on to entertain you. Yes the gas is a bit more pricy but convenient.

$ 10 for the «works» car wash. Not sure how much better this is than their basic carwash which is only $ 6, but it got the job done for me!!!

Typical Shell gas station. Clean environment.
Gets busy, especially on weekday mornings.
Price is not that cheap when compared to other gas stations nearby. Due to this, I’m giving this place a 3 stars.

Blows that there was no American Express accepted here today.

This is middle of the road when it comes to gas stations. The prices are decent compared to other locations although it can get crazy packed! Some of the drivers who come here do not know how to drive so watch out!
A nice perk is the car wash, but if you drive a small car like me (mini) it doesn’t do the best of jobs on the back side of the car. It is a self drive through car wash so I can’t really expect much.

BEWARE: Credit card info stolen/​fraud from this gas station TWICE! Once was my discover card (luckily discover caught on before they try to buy $ 2000 worth at Walmart), and a SECOND time was my fiancé’s Capital one card.
We use the self-​pay credit option at the gas pump, and the 2 times that it happened, the purchases were made a day after the gas transaction. This is probably an example of skimming where the employee or thief can take the credit card data from the machine on the pump.
Convenient location, but if you do pump here, I advise you to use cash.

This is one of the businesses shell gas station you’ll ever see. It’s always busy, and there’s always a line. I’ve been coming here since I pumped my first tank of gas; however, when gas price started rising, I stopped. This gas station is always a couple cents higher per gallon than the ones over on the other side of Tustin. When gas price is high, that few cents per gallon can add up pretty fast. I still come here when I’m in a rush to get some gas, but I will try and avoid it when I can. Unfortunately though, for many people, this is one of the few shell gas station within a 5 mile range.
Oh, the car wash here is DEFINITELY not worth it when you can get hand car wash for only 8.99 with way better quality somewhere else.

Their carwash sucks. My mistake was coming here on a Sunday where I waited in line for 30 minutes. The carwash was cash only. Wtf automatic carwash is cash only?!! The warning signs went off when I noticed a huge sign proclaiming a third-​party ATM inside.
THEN, when my car came out of the carwash, there was soap left on the back window. Nice. I didn’t even get the cheapo $ 5 wash, I splurged for the $ 9 one (with extra rinse!).