GNC

Horrible store, not only does the lady open the store 10 min late she doesn’t even ask if you need help until you walk the whole store. Call ahead if you are looking for something since they don’t carry a lot.

I’m not surprised at the rating of this store.
I wanted to return a 7 day cleanse pack that, i felt didn’t work. It specifically says that if you’re not 100% satifisfied with the product, that you can return it for a full refund.
The lady manager at the store barely even looked at me when she said she would not accept an empty box. She was completely rude and unresonable! She didn’t even try to ask me why I didn’t like the product, all she said was that she INSISTED that the product works and that she would not take it back EVEN though the GNC product specifically says if you are not «100% happy with the results» you can return it.
This place needs to get its act together! Ridiculous.

This is a very small GNC location. It is the closest to my house, so i had called them earlier in the day from work to see if they had the MuscleTech product I was looking for. I was assured they had it and had plenty in stock.
When I stopped in on the way home, I was told that they didn’t even stock the supplement I was looking for and tried to sell me on a different product the associate tried to convince me was better. I am a loyal MuslceTech user and had tried the supplement he was trying to convince me to buy in the past with no success. I wasn’t interested and he was persistent in begging to make a sale.
I asked the store associate if he could call another store and check for me. Instead he kept up his sales pitch and turned rude in his context. Needless to say I went online to
and found my supplements more than 75% cheaper than I could find in the store or online at
I will not be back to this location!

This is a ZERO star rating! I bought a product from them and needed to return it, WITHIN THE RETURN POLICY. They flat out refused saying they «dont have money to return it» I then asked «how can you not have money in your register, how do you give change?» and then the rude lady replied «well I have $ 50, but I need it» WTF? What kind of business pulls this BS? DO NOT SHOP AT THIS STORE! There is a better one on Sand Canyon where they actually treat their customers with respect.

This is a smaller GNC located in the MarketPlace, a very convenient to get to shopping area. I had no problems with their service and product lines, go here often enough because Irvine is so spread out that convienience matters and time is precious to me. I would recommend this place.

UPDATE: I did some research on some of the info that the associate at GNC was helping me with and BOY was he wrong. I was looking for 10000mg cranberry and he told me that it was impossible to have it THAT big. I told him that my mom bought it in Australia. He said it is probably 10000mcg which means it will be 1000mg but 10K is impossible. So I looked on line searching out the brand my mom bought and lo and behold, it was indeed 10000mg. So now you get 1 star dude for not knowing your business!
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The person working there was very helpful. Answered my questions and helped me locate what I was looking for. Location is rather small and tucked away in an obscure area of the Tustin Marketplace.