Blue Ribbon Pet Grooming

So grateful to have finally found the perfect groomer! My dog is 18 years old and VERY senile. It’s not easy getting him groomed. Jacob is so sweet and gentle with him and seems genuinely concerned about his well being and comfort. The place itself is crowded, but the staff seems very nice and the price is reasonable.

I would highly recommend this groomer. Normally booked about 1 – 2 weeks in advance. I have a toy poodle and a pomeranian. I like my pom’s coat to be left long (like a show dog). He has a very thick coat and other grooming facility would not take the time. Both my dogs are not afraid when they get dropped off and seem to really like the grooming ladies. I am very happy and have recommended this place to several of my neighbors who were not satisfied with their groomer.
Some people look for décor of the grooming facility, I personally want my dogs to be happy and well cared for when they are groomed.
I also like to support a smaller local business versus a large chain.

Been going to Blue Ribbon for a looong time! (10 years!) really appreciate that I can get my little gal, Stella in and out in a timely manner. Charlene is wonderful and makes my Stella soooo pretty! Thank you, Laura, for kenneling that stray from the streets, til the animal services could come and get her! Blue Ribbon works for me!

Very nice people, and friendly staff. At first they couldn’t find the appointment, but they were very sympathetic, and got him in right away anyways. They have very fair pricing and usually do an excellent job, but I was a little disappointed this time because they cut his fur very short, but left it long on his tail and ears, so he looks pretty funny.

First time getting my pet groomed here. I set an appointment a week in advanced, they only take appointments a week in advanced cause they book up fast.
When we went to drop our Pomeranian off, there seemed to be no appointment for my dog but the woman was very apologetic and took our pup anyway :)
Hair cut was $ 40. They did an adorable job on my Pom. Very affordable, only thing I wished for was to add a bow or bandana on my little one like all the other pet groomers. But it’s okay, my pom still looked handsome! ^_^

Good groomer. Always willing to accommodate a call for a bath that day!

Laura and her staff are wonderful! I just picked up Milo & Otis and the two have never looked better.
I will admit that finding this gem is a little difficult, because google maps puts you on the opposite side of the road. It’s behind a gas station and next to the Indian food/​spice market. Tiny little shop and doesn’t look like much, but the animals there are in great hands!
This was the first time both of my Eskie mixes have been professionally groomed — Milo, had nails that were too long and needed a trim badly. I was so scared because he would always snarl when I brought out the clippers. Otis, we just rescued him from a shelter and he’s so nervous around new people and animals we thought we were sure to get a call that there was an «accident.»
They were great — and so were the dogs! Everyone came home happy, smelling great, and with wagging tails.
Best part — SUPER affordable for two Eskies. An estimate I received from another groomer was $ 75/​A DOG + more if they were «finicky.» I left Blue Ribbon’s without having paying close to that for BOTH dogs to be done. Definitely coming back here for regular grooming!

I really love this pet grooming place because the price is awesome (about $ 73 – 78 for 2 small chis) and the owner and my groomer is really nice. The price includes cut, nails, and anal expression. I have been to places that cost me double, and have not been that happy about their snobby behavior, high prices, and average grooming skills. Here, they have never once cut my dogs like other places have. And I have been going here for at least 4 years. What I find most admirable about this place is that they never ask me for a tip. They don’t even have a tip jar or a place to insert the tip on their credit card receipt. When I give them a tip they seem so grateful and even surprised! Other places used to ask me for a tip even before they brought out my dogs so I could see their haircut. The inside of the facility isn’t the fanciest, but I really like this place after trying many others. On the weekends, you typically drop off your dog in the morning (as early as 7:30 am), and they will call you around 2 pm.

Laura and her team are great people. Most importantly, they want to get it right and are willing to keep trying until they do. I would highly recommend them, and if your pooch does not look quite as expected, tell them and the will do better next round! They really aim to please.

I’ve been taking my dogs here for years. Although this isn’t the fanciest place in town, they always do a nice job and have very reasonable pricing! The owner, Laura, even managed to squeeze my dog in last minute when he got filthy at the dog park one Saturday morning. I don’t know what they use, but my dogs are so soft when I pick them up and they do a great job with the haircuts too!

I have been bringing my cocker spaniel here for about 4 years. It is a little shocking at first to see all the crates full of animals and the small front entry way. I will say that the I’m sure other groomers’ places look exactly the same just behind walls! I would rather see everything open than what could be hidden behind walls. Laura is super sweet and laid back. You can drop your pet off anytime before 12noon on your appointment day. The prices are super reasonable compared to other local groomers and her prices don’t change each time you go like some places I’ve been to! The cut is usually just OK– my pooch has definitely had better cuts– meaning sometimes it’s not perfectly even around the tops of legs or her face has some choppy lines but she is a dog and the quality of bath and cut is fair for a fair price.

I found this place from a neighbor’s referral after moving to OC. Ive been coming here for a few years and I like bringing my pups to places that I know. I have three small dogs and grooming fees can really add up, I like how this place is priced very reasonably and shop owner is super nice and very tolerant of my three yuppy dogs. All my pups get beautiful hair cuts and I’m not paying for some fancy schmancy free dog roaming fee if you know what I mean…

Great shop — I have 4 chihuahuas who just need nails/​butts done — the girls are always very kind and compassionate to my various dogs’ personalities, I’ve been coming here for about 2 yrs now and we’ve always gotten great service at a very affordable price. I’m a regular and recommend this shop highly!

I think Laura is great and her prices are more than reasonable. (Read: you get what you pay for). If you care as much about the shape of your dogs ears as you do about your own hair cut and color, I’m sure there are some more uppity places you can find here in the OC to cater to your needs. But yes, I admit that I have asked for specific cuts (ears/​tails/​butt) and yes I admit that they almost never really do what I ask or are even consistent about the cut they give. But like… Eh. They’re dogs. As long as they are healthy and clean, that’s all I care about. I am really sad to read that review about the cat dying :/

Laura, the owner, told my son the cat groomer comes in on Wednesday. I left money on the table before I left for work so my son could take the cat to the groomer. She sheds, but won’t let us comb her, so I thought taking her to the groomer was a good idea.
I was so very wrong.
If I only knew the cat groomer was going to be so careless as to strangle my cat during her bath to the point where her cornea was damaged and her right eye was bulging out of her head, allowed my cat leave wet from the shop which added to her distressed her so much, MY CAT DIED before she came home, I would have never used this shop. Note: I have photos, but I’m too upset to post them.
They said «sorry» and gave back the grooming fee. I came home from work to a dead cat.
My advice: Never take any cat here. Ever.

Just picked up my Pomeranian from Blue Ribbon Grooming. Made a «reservation» the week before to bring him in but no specific times. They basically will keep your dog the entire day if you do not tell them you want to pick them up earlier. I had the time to pick him up as soon as he was done, which ended up being almost 4 hours later (dropped off at 845am, got a call to pick up at 1230pm).
The store itself is located in a small shopping center that gets super busy and hectic around lunch time (when I picked him up). I had a hard time finding parking in the lot and circled a couple of times before I got an open spot. Also, at that time there was a huge big rig dropping off products to the stores nearby (which made the parking lot even worse!). When you step inside the store, you’re overwhelmed by everything that’s going on in there… There’s a small area (about 3×3′ of «lobby» area) in the front and then all the chaos. It looked like they cramped in a ton of cages, grooming tables, products for sale, etc into a tiny tiny space. There was animal hair flying around everywhere, even outside the store! The lady at the front (I believe Laura) asked «Who’s that?» as soon as I walked in, but I didn’t know she was talking to me because there was so much going on in that store! I had to ask if she was talking to me… Wasn’t the nicest welcome greeting for someone coming to your store for the FIRST time, but whatever works for her, I guess.
When I picked up my Pom, he looked clean and smelled nice. I had asked them to use oatmeal shampoo and products due to his sensitive skin. When I got home, I did a further inspection and found that they didn’t really trim anything near his butt (which is what I asked for; usually sanitary trim means they should trim that part as well). They DID however trim the top of his EARS, which I DID NOT WANT! Now his ears are slightly rounded/​squared, which are supposed to be pointy like a fox-​faced Pomeranian (they insisted on the phone when I called to complain that all Pomeranians have rounded ears like a bear… not true!). My Pomeranian is FOX-​FACED so why would I want bear-​like ears on him? Plus I never asked for any other trimming except sanitary trim. So sad now… my dog has odd ears, which they didn’t even trim properly! They are not even and are almost squared off on the top so it looks like a mistake. (I’ve NEVER trimmed his ears EVER for the 7 years he’s been alive and now after this mistake I’m hoping it still looks ok when it grows out.) If I wanted a hair cut, I would have mentioned it but when I booked on the phone, I specifically asked about hair cuts and that my dog would ONLY get sanitary trim, no other hair cuts! They did trim other areas of his body, like paws, which was ok but not necessary esp since I didn’t ask for it.
I had high hopes for this place and even after seeing the mess of a store they have (all the groomers I’ve been to were nothing like this facility, but maybe that’s why their prices are lower), I still gave them a chance to groom my 4-​legged son. So disappointed now I went here… I would have rather spent more money and gone some place with nicer facilities and respects the wishes of the dog’s owner and doesn’t just willy-​nilly trim hair however they please!
I’m giving them 2 stars (not 1), because Laura was reasonably nice, my dog was clean and it was less expensive than most grooming places. Unfortunately, won’t be going back here… Like I said I’d rather spend more $$$ to get him groomed right, get him back sooner with an actual appointment time, and go to a cleaner/​nicer facility.
UPDATE: The day after our visit, I noticed my dog kept licking the bottom of his paws… They were all bright pink/​reddish, they were irritated or cut/​razor burned. They might have trimmed too much between the paw pads and now he’s extremely uncomfortable that I had to put a cone on him so he’d stop licking them… hoping that it gets better soon. What a nightmare!

Laura was great with our dog. Not only was the service impeccable, but the price was also very affordable.
Last but not least, she kindly accommodated our schedule at no extra cost.
Highly recommend!

Just another update, I highly recommend Unilocalers NOT TO COME to Blue Ribbon for grooming!!!
I just came back from the vet because Bosley had an anal gland infection on the left side. The funny thing is, his right anal gland is perfectly fine and only the left is impacted and severely swollen.
My vet had told me that if Blue Ribbon was a responsible and professional grooming salon, they should have notified me about this infection a long time ago! If they were doing their job correctly, they would have expressed his glands and have seen the impaction and notified me RIGHT AWAY! Too bad they told me NOTHING and I was the one who have seen the swollen infection because of Bosley’s behavior of licking his behind and being really sensitive with his behind as well. The Dr. had told me that this infection took months to form and I have seen Blue Ribbon probably every couple of months this year to get Bosley groomed. Even the vet had told me to stop coming to this place!!! I have notified him about Blue Ribbon and he will also tell his fellow patients to AVOID this place like a plague!!!
Bosley is now on a course of antibiotics. The Dr. could not express it himself because the gland is SO impacted. Depending on how severe the infection is, if the antibiotics does not clear the infection in 2 weeks, he will have to undergo SURGERRRRY!!!
Not only did Bosley return with razor burns that turned into an infection, but now his anal gland is infected as well and possible surgery as well! All that could have been avoided IF the groomer communicated properly especially since they would have seen it if they had taken the time to pay attention to Bosley.
If you really care about your pet, take them somewhere else. Obviously they don’t care about yours. If they truly did, Bosley would have not suffered TWO infections from them that all could have been avoided if they had taken the right precautions. It is infuriating to see such careless people who just care about finishing fast and not the well-​being of your dog.
Also, I feel that Laura is a very careless owner. I know my dog takes a very long time to groom and I don’t mind paying for the extra services but don’t squeeze my dog in knowing that he takes a long time when you already have a packed house full of other dogs that needs to be groomed. It only creates havoc by rushing the groomers to finish and creating mistakes that could easily be avoided if scheduling is done right.

I am so surprised that she even has any bad reviews, I guess some people want the red carpet and shiny clean walls… a little difficult in a pet grooming place that is always busy!
Laura is so sweet with animals — they are her life. I guess she rescues all kinds of animals. She will take care of your pet as if it were her own. I have been taking my cat for full bath (which they hate), cut and nail clip for about 6 years now. I used to stay with Kitty while she did it, because my kitty was always a scardy cat so I thought she might freak. It turns out she didnt but for the first few times I still always stayed and helped her hold the cat etc. Laura was fine with that although it doesnt usually happen that way. Now I know I can just drop her off and pick her up when she is ready later that day. I sometimes pick her up to find a different warm blanket inside her carrier, that Laura put in there for her so she could be comfortable! She never asked for it back or tries to charge me or anything. She is so sweet. Also her prices are awesome. So affordable!
Yes its a small grooming shop and yes there are a lot of barking dogs in there, but that is what happens when you have lots of aminals together.
I would recommend Blue Ribbon to anyone, you won’t be sorry… she is amazing!

Nail Trimming — I have been coming here to get my pup’s nails trimmed after I made the mistake of having his vet ($ 16 is not worth having the vet trim his nails especially if they are not going to do a good job) do it. Nail trimming is only $ 5. I always walk right in and 5 minutes later he’s all done. The staff is super nice and always give my pup a treat when he’s done.
Will have to try their other grooming services soon.