Royal Fine Cleaners

Tuscaloosa, Estados Unidos

1

1 opinión

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Teléfono:
+1 205-391-0013
Dirección:
4851 Rice Mine Rd NE Ste 100, Tuscaloosa, AL, 35406
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Hoy

Hoy –
Horario local (Tuscaloosa) 23:35 miércoles, 11 de junio de 2025

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1 opinión sobre Royal Fine Cleaners

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Tu valoración: 1
Tuscaloosa, AL
I asked for next day service meaning that my blouse was going to be ready the NEXT DAY and READY FOR PICK-​UP at 5pm. I get there at 5:15pm and my blouse was not there because there was some «smell» and they were holding it to be washed again. I was never called and told about the issue or asked if I wanted to pick it up anyways, they just assumed it would be okay if they held it. I was told it would be ready «FIRST THING IN THE MORNING» and I could receive it «WHEN THEY OPENED AT 7am.» I go at 7am and am told that «I understood it would be ready at 8am.» This is ridiculous. There needs to be a policy where you CALL THE CUSTOMER IF THEY WILL NOT RECEIVE THEIR DRY CLEANING!!!