We went here to buy furniture for my mom. While we didn’t buy anything it wasn’t due to high prices or lack of inventory. This place is HUGE! They have just about anything you could want. Their prices are very reasonable and Rhonda was great. I felt bad we didn’t buy anything because she was very helpful and polite. Next time Rhonda!!!
Michelle P.
Tu valoración: 5 Columbus, MS
I cannot say enough good about Room to Room. Their warehouse is GIGANTIC, and their furniture is organized by high-middle end, promotional, and outlet. Great selection. They have it all. Their deals are great as well. Beyond that, the customer service was absolutely PHENOMENAL. They’re not just interested in making the sale. They really want you to be happy with what you get. We were able to ask real questions and get real answers, whether it be about fabric composition, frame durability, aesthetics, etc. We didn’t even have to ask some of the important questions before we were given answers that we needed. We got real recommendations based on our lifestyle(young kids, and moving a lot with the military). They took the time to work with us and help us with everything we needed. When I say«they,» I mean the sales rep that worked with us from start to finish(we spent two Saturday afternoons in the warehouse trying to make up our minds), the other sales reps that walked by and checked on us, sales reps that we stopped to ask for opinions, as well as the owner of the store and the assistant manager. Additionally, we had our 15-month-old Energizer Bunny daughter with us, and they were so patient and understanding as one of us would have to run after her or keep her entertained some way or another. Several of the staff even played with her so we could sit and look through fabric options or discuss other decisions. The store manager even sat and rocked our daughter when she was too tired to cooperate anymore. They made us feel like part of the family. I will recommend Room to Room to anyone and everyone. We got great furniture for a great price, and had a phenomenal experience working with the staff at Room to Room in the process. Thank you SOOO much Room to Room – you are a true example of good honest business with great customer service. It’s how every business should operate.
Michelle T.
Tu valoración: 4 Palos Verdes Peninsula, CA
Three huge warehouses full of furniture = pretty good selection. Pieces range from moderately priced to high-end. All seemed to be of good quality. Service was good – friendly and knowledgeable, helpful without being pushy. Pricing is pretty good. Delivery to Oxford is $ 99 flat rate(as long as it all fits in one truck!). First warehouse is moderately-priced items, second is more expensive, third is outlet. Next to high school. Parking lot attached.