Pizza Hut

So tonight I ordered a pizza and cheese sticks, pick up. The barley old enought to drive employee comes to the window and asks me for my name, I give him my last name. He leaves and comes back, I already have my card out and ready to give to him, he says the total real fast then takes my card and shuts the window. As he does I realize that the total he gave me was for over $ 30. I tried to yell at him before he walks off but he didn’t hear me. He comes back with my card a a ticket for someone else’s order. I tell him it’s the wrong amount, he acts like I’m being cheap and I want the order for less, I let him know that it’s not my order and that he charged me for the wrong order. The manager comes to the window and explains to me that there is nothing she can do but email the payment center and it will be refunded in 3 days. She offers me a 2L for the mistake. She tries to tell me that both orders had the same first name and that’s how I got charged for the wrong order, I told her that he took my last name no first so Idk how he could mix the orders up. I’m not happy. I’m going to start getting my pizza from a different pizza Hut this is getting old.

I don’t know any nice way to say this, but this location is NASTY!
I entered expecting somewhat of a vintage Pizza Hut, reminiscent of the old days when they had table service, I was mistaken. They bring the food to your table but ordering and drink service are your responsibility.
Although the restaurant was empty, there where dirty tables. I went in the restroom to wash my hands, but quickly back pedaled out of it when I saw a gigantic piece of sitting in the commode!
When my order came, it was incorrect although I had real reeds it 3 times, the guy still neglected to enter it in correctly. They remade my order… the pizza wasn’t bad by Pizza Hut standards which doesn’t mean much these days…

OMG its pizza hut what could you say about this place. I mean ok the pizza is AWESOME the breadsticks arent crazy hard like most places, and the wings (from what my fiancé says) are amazing. The staff is super nice and the wait for you order isnt crazy long.

Pizza is always so fresh and tasty! I find it easier to order online rather then call in my order… I haven’t had any minor problems with them and if there is a slight problem with my order or something they will always fix the problem quick and for free… Got our order last night and the dipping sauce for the cheese sticks was nothing but red water which was odd because that’s never happened before. Called the number and they gave us a $ 6 credit for our next order which was great.
One time (out of many) my pizza was lacking my extra bell peppers… called and they rushed me out ANOTHER pizza but with my bell peppers & the extra… So even if they are to mess up they make sure at the end of the day you are still satisfied so it’s always great to know that.
Another thing i love about pizza hut is their crust is never super salty like some places. So since Pizza hut is all about making you happy about spending your hard earned money with them they get 5 stars all the way with me… :)

Great online ordering! Late night drive up window is a plus too.

Online ordering went great! Ready when they said. Extra friendly staff half n half pizza just the way I wanted it. Gotta do that again!