Okay since my last review we still have had issues with our trailer, but the newest issue was that our trailer was fading and it wasn’t even a year since we bought it. Duane from Magic Touch called us to let us know about the problem and that they were already working with the manufacturer to resolve the issue. It’s been a few months now, and it has been clear that the real Problem lies with the manufacturer. Duane has been diligent about communicating with us on the progress of our trailer repairs. It’s not a perfect situation, but Magic Touch is doing all they can and for that we appreciate their efforts. Looking forward to putting this behind us, but Magic Touch has been quick to respond to my phone calls and is trying to resolve this issue for us as soon as they are able. The latest is that the new caps have been shipped and our trailer is next to get fixed! Yay!
Cody D.
Tu valoración: 2 Terra Bella, CA
We have looked at trailers here and the sales staff are very friendly, knowledgable and helpful. We’ve never bought an RV here. We have brought our trailer for repairs and bought stuff from the RV store. I took my trailer here for a converter replacement and when I got it back the cover/shelve was bowed out. I had to take it a part and re-do it. I took my trailer there another time for body work when I had a tire blow out. It took 9 months to get it back. They kept telling me they couldn’t find the parts because they no longer make our brand of trailer. It was the off season so I wasn’t too concern. They took another brand and modified it. When I got it back it looked great and they took $ 250.00 off since it took so long. The RV store is full of everything you’ll need. Located right off of Highway 99.