Boost Mobile

You would do better by yourself to just pull out a few of you own teeth

Got great service upgrading my phone to the LG Optimus F7 with the one year customer loyalty program. Thanks to all of the employees there, I LOVE the new phone!

I would give it minus one if i could. I asked them to fax a copy of my reboost card and the recept… they said they did it. (boost never got it) my phone has been off for 4 days.
been dealing with the derps at boost the last 3 days and lots of apologizing but no resolution. do yourself a favor. get a prepaid phone through someone other then boost or virgin (SPRINT)

I visited this location looking to get a phone after leaving my pay plan with Sprint. The sales person was knowledgeable and was sure to tell me all about how the Sprint network is the same and it will be like I never left my paying service. That it literally is just «buy it and go» with Boost phones. Once I purchased the phone (they already slid my debit card) I was told about how the phone I got didn’t have a hot spot, no 4g oh and doesn’t come with a SIM card. I would have to purchase one separately. While I am a cellphone user of a few years now and should’ve known to ask these things I can’t help but think of my grandparents who would jump on the «just buy it and go» offer that I was given. Shame on me for not asking every single question in the book regarding the phone I was being sold; shame on them for not divulging information regarding a product missing things most consumers would assume it would have. Especially since it’s almost no different from a paying plan so they say… I’ve agreed to hold off further judgement until I’ve had the service for a month or two.

On 26 April, 2010 I bought a phone at boost mobile when driving up to Seattle from the airport, to use just for 5 days while I visited a sick friend. It was clear as a bell that I wanted pay-​as-​you-​go rates, but Alexandria Haines (who said, as I walked out of the store «there are 200 minutes on it you paid for») either hit the wrong button on the computer or just jived me into the $ 50/​month plan plus the cost of the phone. I tried to use it, in the rain, and dark, to find my friends and the hospital, and went through a song and dance with a bunch of morons who insisted I had to pay $ 30 more to use the phone. The damn thing didn’t work and nobody would help straighten it out, even after 7 calls, with extremely long waits, transfers on the phone carosel known as «press this button, wait, now press this button, wait sucker, etc. ad nauseum) multiple hang-​ups and rude, know-​nothing customer we-don’t-care personel. NOBODY would revert the plan back to the one I paid, nor put me on to a «supervisor» (they give you the idiot in the next cubicle or hang up on you) and to this day, almost a month later, I don’t know if this rotten company will charge my credit card, making me go through more paperwork and calls for fraudulently charging it, or what. I HATE boost mobile.