Auntie Anne’s

Help is always nice and polite but every time they do not have the pretzel dogs ready… What is up with that? I always have to wait… Didn’t want to wait today and had the cheese filled pretzel bites. They were pretty good

Between the two Auntie Anne’s that Southcenter has, this one is my least favorite. This location always seems to get the rude employees.
The cashier was nice even though she didn’t really listen to what I was saying, but she was nice. So that’s what counts.
The second employee, who was making the food for the night, was rude as fuck. Which is unfortunate because I know for a fact she’s the manager — I used to work at the Starbucks next to the second AA location and I was introduced to her when she first started here a couple years ago. She must not remember me.
The cashier was talking to a few other customers, so I walked up to the counter and asked the manager (who was standing right where customers could access her) and asked her if they had jumbo pretzel dogs coming up because there were none in the case (don’t judge me). She looked up, ROLLED HER EYES, and pointed at the menu and said «as you can see on our menu… we don’t have those anymore. we have the regular and the mini. that’s why they’re on the menu,» and then she went back to doing whatever she was doing.
The way that she acted just completely rubbed me the wrong way. If you’re going to be a manager, you should be setting an example for your employees. I’ve worked at the mall, in food service, so I know how tough it gets at the end of the day — but that doesn’t mean you take your frustration out on customers who are asking a simple question.
Let it be known that I don’t come to the mall sooooo effing often that I know when your damn menu items are discontinued.
We won’t be going to either AA location if this lady is working — no matter how much my boyfriend and I like pretzel dogs.

I love Auntie Anne’s pretzels but I had a nasty pretzel when I came here. I ordered the jalapeño pretzel. It was pretty soggy and they had put salt on it. It was so bad… I will not buy from this location again.

I love this Auntie Anne’s!!! Monday is double punch day, Tuesday is $ 1 pretzel day. Mall employees get an amazing discount and everyday, 10 minutes before they close, everything in their hot case is only $ 2, even the jumbo dog (if they had any left).
The employees (most of them) are fun and amazing. The manager is crazy awesome.
4 stars instead of 5 because the line can be crazy long sometimes. && it will be awesome if people can order and then paid first instead of waiting for everything before walking away from the register. I think it will ease traffic a little bit.

I love Auntie Anne’s pretzels but this location has the WORST SERVICE! My 5 year old son really wanted a sweet almond pretzel, but they didn’t have any made so we decided to wait the quoted «6 – 7 minutes». After 15 minutes I went to check on where our pretzels were only to find out they never made them! So we waited again. After another 15 minutes, during which I saw them throw away 2 pretzels, I went back to the counter. This time the 2 employees ignored me and would not make eye contact for a good 3 minutes until I finally said, «excuse me, is this some kind of joke?» They told me they made my pretzels, but forgot to set the timer. They burned them. No offer for a different pretzel that was already done, or a refund, or apology. I requested a refund and left with a disappointed (pretzel-​less) child.

I like this place a lot because their pretzels are so delicious. But this one at the mall sucks.
My friend works at OJ here in south center mall & always wants a pepperoni pretzel but they always run out before she even gets there lol. Like can’t you make more?.. So she ends up just settling for something she isn’t really craving for.
I went here yesterday & I wanted the mini dogs they had, but tried to give me 8 instead of a dozen. So I ended up getting the last pepperoni pretzel leaving my friend pepperoni pretzel-​less cause she wanted one too :(
Like damn I really wanted those mini dogs but they tried giving me little than what I’m supposed to get lol. Like damn can’t you guys make more in advance?.. Employees need to step their work game up!

For some reason — Auntie Anne’s is something that I always have to have when I go mall shopping. This one is centrally located on the first floor (it’s not in the 2^nd floor food court).
It was exactly what I expected — nothing more, nothing less. A great snack for the drive home! Plus I had a Groupon (which they took with no problem!)

I have to stop here every time I’m at the mall. The pretzels are super yummy. I always get the pretzel, lemonade and honey mustard dipping sauce. Super yummy and a great quick snack!

Yummy! I went here with a B1G1 coupon, and not only were our pretzels yummy and fresh, but they were super quick about it. :o) No lollygagging when my tummy’s empty, thankyouverymuch!

There new creation at Auntie Anne’s the chocolate covered stix are plain out amazing. 4 pretzel sticks drizzled in chocolate sauce and topped with pieces of kit kat! You won’t regret giving these a try!

Who loves pretzels? I do, I do!!! I think we all love Auntie Anne’s pretzels at this point cause there gooddddddddd.
Beware the pretzel dog that looks juicy wonderful on the top but has a burnt surprise on the bottom. I ate there today and this burnt surprise ruined one of my favorite on the go snacks.
Turn down the warmers people!
They did however have a $ 1.00 special which was a cinnamon pretzel that I bought as well. And just when I lost all hope for Auntie Anne’s they went and totally redeemed themselves w/​that sugary goodness. Loved the pretzel hated the dog. Better luck next time.