A.J. Masters Inc.

Talked to them on the phone last night saying my broken glass is on the 2^nd story and need it repaired asap and they said ok. Today, bumped me twice on an appt and show up with clipboard and suit and says can’t do it, they’d insurance won’t cover them on a ladder! Incompetent company I’ve ever had to deal with!

This is the second time that I have stopped in for parts. I was treated as if I was purchasing much more. The knowledge and helpfulness of Bob was amazing. I have been working on my bathroom frameless shower enclosure and he was able to talk me off the ledge and help me complete my project. So much better than the big ‘chains.’

The best of the best! This is what Sunland-​Tujunga is all about. It’s the Mayberry of Los Angeles. I try to support local businesses up here as much as possible. i have used A.J. Masters many times over the last 15 years and have never been disappointed. Keep up the great work!

They do it all! They did my shower and have helped me replace countless broken glass tables, grandfather clock etc. their prices are good and the service is fast.

Competitive price and excellent service. Tabletop was ready in less than a day! They even helped me load it into my truck. Great family company doing honest business.

Best prices in town! # 1 in customer service ! I have been to other stores in the area and they wanted double in price! You cannot go wrong using AJ Glass!

I called AJ Masters when one of my double glazed window lost it’s vacuum seal, a service man came and measured the window the same day, and I had an estimate by the end of the day. The replacement window was installed two days later, and it matches the others perfectly. The service was excellent, speedy and professional. i would not hesitate to recommend them.

I was going to try to get plexiglass here– turns out they no longer sell it. The person who answered the phone was OVER THE TOP helpful… and told me where to go to get it and how to go about it. Really kind people there, who are knowledgeable, too.

i’m also a local and i used them because they are so close. i walked in and requested two ¼ inch glass shelves and they made them the same day! for a very reasonable price. i read the single bad 1 star review for them and think that that lady claims herself that she came in with a bad attitude and i think she deserved to be thrown out. my experience was that it’s a nice mom-​n-​pop business and i’d use them again.

A+ service and product. Came in here for 4 custom vinyl windows. They were very informative with their product. I had lots of questions and they answered every one of them. The prices were good and they told me it would take 2 weeks. It’s was 2 weeks on the spot! My wife had to pick up the windows cause I was working and they helped her with loading them up and everything. Thanks again guys!
Will be back for more

We have been going to Masters for 16 years +. They have always been helpful, professional, and used only top quality products. Our screens, windows, and sliding doors are beautiful, and look great! I would not hesitate to recommend them, so give them a second chance! :-)

Shame on you A J Masters! At this time when the conscientious residents of our Foothill communities are trying to support our local businesses, like yours, even when it means paying a little more… you sent one of your neighbors & loyal customers off today, with her 2 year old in her arms, in tears! I ran into Linda B. after you THREW LINDA & HER 2 YEAR OLD DAUGHTER OUT of your store today, and I was appalled by the shocking, abusive manor in which you verbally demeaned her– before throwing them out of your store. Despicable. Not only did your out-​of-​control mouth loose Linda as a loyal customer, there’s our family, all of our shocked home-​owning neighbors here in Shadow Hills, the members of our local churches, our gym, our golf course, and all of the families at our kids private & public schools that we have yet to relay your abusive tirade to. Sir, when you abuse your customers– it goes far beyond poor customer service. You have lost many, many local/​loyal customers today.

This has to the WORST EXPERIENCE I HAVE HAD IN A LONG TIME! I have purchased glass many times here in the past, always opting to pay more to keep business here in town.
After parking a block away in THEIR parking, carrying my 2 year old, I commented on how the parking was kinda stupid… so far away. The man, which turned out to be the owner gave me the worst «stink eye» I may have ever had. He just continued to stare at me… at which point I said «no comment?»…
That is when he cut loose on me. He said he didn’t like my attitude and that he had the right to refuse to serve me and that I should just leave his store. With my mouth wide open, still holding my child, I informed him how many times I had been there in the past… how I was local etc… He continued to tell me to leave and how the I was «stupid» for not parking in the front of the building…
He WAS SO RUDE I COULD BARELY BELIEVE IT… AND TO THINK «HE IS THE OWNER» of this Mom and Pop establishment and could or would talk to any person this way… especially a Mom with a small child in her arms… UNBELIEVABLE!
I WILL NEVER GO THERE AGAIN… EVER GIVE THEM A BIT OF MY BUISINESS AGAIN AND I RECOMMEND THE SAME TO YOU…
I left there and went where the nice people are… BURBANK GLASS AND MIRROR… THEY ARE AMAZING AND I HIGHLY RECOMMEND THEM…
BYE BYE… MR. HORRILBE ATTITUDE!

I have used AJ Masters for years, for a variety of projects including screens, new windows, gorgeous custom wood-​framed and glass French and pocket doors, shower doors, custom glass table tops, cutting and hanging mirrors, and simple screen repairs. They are the ultimate in terms of competence and professionalism. Worth every penny!

Quality work comes at a price.
I called them for an appointment for an estimate on a window repair. They showed up right on time. When the guy knew what kind of windows we had before he came in, I figured these people know what they’re doing.
The quote came in at a little under $ 300. I was hoping to get a competitors estimate, but these people are the only ones in the area who do what they do!
So, I set the appointment; and again, the same guy showed up at my door — right on time. He fixed the window in under an hour. It looked better than when it was new.
For payment, I didn’t realize the estimate said «Cash on completion…» but they let me come in the next day to pay with credit card with no extra fees attached.
I’ve done business with these guys before for table top glass, and they always do excellent work.