Total Wine & More

Pretty good selection of craft beer wine and liquor. Staff is hit or miss which is why I am hesitant to give 5 stars. Sometimes the managers or supervisors seem too ‘busy’ to answer simple questions. Anyway the pricing is almost best in town and they have a decent cigar humidor room as well. I believe they offer wine tasting on the weekends and tack on a 10% discount on bottles if you are into that. Cheers

This is a racist place. My encounter was with a cashier named Stacey. There was a middle-​aged Caucasian woman ahead of me who did not have an account at the store. The cashier requested and was able to create an account for her, and bagged her wine/​beer. When I inquired about the same issue, she was very rude, blew me off, and did not place the beer 6 packs into the bags. Besides the steps I’ve outlined, her demeanor was blatantly obvious! My advice, stay away from this cashier… she looks like an early-​60s woman.

Great selection of alcohol, but I had a bad experience with the incessant ID checking. They wouldn’t sell me alcohol because one of my friends that I walked in with left before I checked out. He even showed them his ID before he left! There should have not been any problem as we are all 22 years old AND they checked my friends age, who left, like 5 minutes earlier. It was just a colossal failure of common sense and an annoyingly idiotic adherence to «company policy.»

This place always has the best choices.
The people here are very knowledgeable and always willing to help.
Overall a great store for some pretty good prices.

I love buying wine here. The staff is amazing & the selection is fabulous! Every time I come in looking for something new to try the staff point me in the right direction. I’ve never left with a bottle I didn’t like.

We just got back from a trip to Belgium — so many amazing beers that we thought we’d never be able to try again back in the states. A week later we’re at Total Wine and of course head to the Belgian beer section — they had all but one of our favorites (Nostradamus) — impressive!
When we’ve had growlers filled, you could tell how much the guys working enjoyed their jobs, they knew their stuff and were happy to let us sample.
Love having this place so close.

I love the prices and the customer service. I feel like they tend to what most of what your looking for and more. When my friends and I want to try stuff they always have lots of options and I love the wine tasting on weekends. Overall a great place to shop.

I reallllly like this place.
After my last trip to the dreadful BevMo, I disowned them as my favorite liquor store.
Let me tell you why this place is better:
1. Price, price, price! Total Wine has very competitive pricing. I’m a boxed wine kind of girl. There is a $ 2 – 3 dollar difference between the boxed wine at BevMo and Total Wine. Now, I know that dollar amount won’t break the bank, but if I can save a couple of bucks, why not?! Another example is the glassware. At BevMo, they charge $ 3.99 PER glass. I was in need of some martini glasses and spent $ 9 on two. They don’t sell sets (weird, right?!) At Total Wine, I bought a 4 pack of some very nice, glass, long stem wine glasses for…$ 10! Seriously, I don’t know how BM gets away with their glassware pricing.
2. Ambiance. Upon entering Total Wine, you get the sensation that you have walked into an expensive, upscale liquor store. The layout is nice and it’s very easy to navigate and find what you want or need. TW is nicely lit, but not with the industrial, gross fluorescent lighting like BevMo.
3. Customer service!!! They are nice, attentive (but not too attentive) and eager to help. Bottom line: you won’t get that at BevMo.
So there you go. Do yourself a favor and switch to Total Wine.

You can’t go wrong with Total Wine. They have anything and everything you need. Well… just about anyway. I was looking for the London Absolut, but they did not carry it. I was a little disappointed, but not at all shocked because it is hard to find. Nonetheless, an attendant came to help us and was very kind. I’d come to Total Wine to find just about anything I need when it comes to drinks.

After shopping here since this location opened this writer has begun to realize that the selection is not as large and varied as first impression would suggest.
The French section hardly ever changes, which is a shame given the fantastic quality and variety in all regions of France. Why not get rid of all that over-​priced claret and stock more from the Languedoc-​Roussillon?
This writer senses that Total Wines has exclusive relationships with certain producers hence the repetition. What should be understood for continued growth is that wine lovers like variety and that tasting the some old producers grows boring.

Nobody under 21 allowed! They didn’t tell me this until checkout, after I had spent 30 minutes browsing the selection. My underage sister was with me, helping out, and they refused to ring us up.
I wish they had carded us at the door so we could have saved some time.

Total Wine, how I love to wander your aisles, salivating over your selections of beer and Scotch. And maybe even the occasional tequila. Oh how I love to peer at what the 1% are drinking… seriously, where else will I see a bottle of Cognac with a $ 2,500 price tag?!
This place is just great for finding any type of beer, from any region, within the state of AZ, or the world. Same top-​notch availability of selection for essentially all wines and spirits as well. Throw in wine tasting and an incredibly knowledgeable staff and you have a great place to get your 21+ beverages. Doesn’t hurt either that the prices are quite good. Sometimes in fact, great!

So many choices, so little time! I spent an hour just roaming the shelves. Especially the beer and wines. There was staff to help but they weren’t overly helpful — you know the type! «No…I said I don’t need help, I’m just looking, now leave me alone.» You won’t get that here. Next time you want something other than Coors or Yellowtail get to Total Wine!
Oh, and instead of bringing home a room temperature white wine (or anything else you want cold) drop your bottle in the chiller bath… give it 3 – 7 mins and ta-​daaa you’ve got something that’s ready to drink when you get home. No ice cubes in the wine, no beer in the freezer.

This place is huge. Packed with almost every kind of wine, beer and hard liquor imaginable. If you want it, there’s about a 90% Total Wine will have it. I’m a huge fan of the beer section just because it’s so colorful with so many brands and kinds that it’s just fun to pick out something new and unique to try every now and then.
They also get some fun seasonal items every now and then which are always interesting to try out, though quality can definitely vary ;-).
A lot of the staff there are extremely friendly and helpful, always willing to help you find stuff but never pushy or trying to ‘sell you’ anything. I will say there’s been a couple of times I haven’t been thrilled with the manner of the customer service desk, but it’s never been a huge issue and never anything more really then being in my 20’s and honestly looking younger, they sometimes seem to look or treat me just a tad askance.
That said, I really do like this place, and it’s a very convenient place to go to buy your drinks.
Try their Retsina! It’s great!

This is like the Mecca of alcohol. It is a huge place, and honestly overwhelming when you first walk in because you have to decide where to start. I wasn’t really going in to find anything particular so I just decided to wander up and down the aisles checking everything out. As for the wine, they have bottles that will fit everyone’s budget ranging from $ 4 to $ 85+ so I was able to get what was reasonable for myself.
After the wine I ventured off to the beer section and I could have spent hours looking through it all. I loved that if I wanted to I could get a 6 pack, 12 pack, etc. or just pick out singles of different things, which is exactly what I did. I was amazed by the amount of local beers they had to offer and something about supporting the local breweries rather than the big name brands really appeals to me. I have already tested out 3 of the 6 local ones I bought and really enjoyed each of them. I am looking forward to going back and picking out some more. My only word of advice is give yourself ample amount of time to check everything out, or go in knowing exactly what you want. I bet you’ll be surprised about all you can find there and my guess is they may have more options than BevMo, but that’s just a guess! Cheers my friends!

This place has loads of booze. They clearly have a large network of suppliers and can get things that other places cant. I will say that they are cheap far cheaper than the average booze store, cheaper than the average supermarket too, but you can still find better deals when the supermarket has a loss leading special sale going on. The sales monkeys are only moderately helpful. They know enough to point out what they like and why but they are not good enough to listen what you like and want to point you in the direction of something new and wonderful. LOADS OF SINGLE BEERS! GO MIX A SIX AND ENJOY!
Now for this specific location:
They ALWAYS have stuff in the wrong place or have the wrong price tag on it, So much so I emailed corporate and they couldn’t be bothered to do anything about it.
If I didnt live within walking distance of this location I would never go to this one. The location on wetmore is FAR BETTER, unfortunately it is also 45 min drive on the exact opposite side of town. It also bothers me to go to the mall to buy booze, it makes me feel a little ummm wrong/​icky?

We have enjoyed coming in on Saturdays for their free wine tastings. The people running them usually know a lot about the wines we are trying and I never feel pressured into buying anything I don’t like.
They usually have 6 – 8 different wines, as well as a type of hard alcohol or beer or, what I like to call, The Bailey’s Drinks. Drinks without huge alcohol content but are really yummy!
I have learned a lot about wine and also started to define my palate here and at one other Saturday wine tasting. For example, I learned that I am not the biggest fan of really oaky wines, and that I really enjoy very tanic red wines. It’s a lot of fun and a nice, free way to spend part of your Saturday afternoon!

The sales associate was rude when he learned that we were looking for a cheaper wine, which they were sold out of. Since what we came for wasn’t there and we didn’t see anything else we needed at that time, we didn’t buy anything and had to ask to cut thought customer service to get out. To me that’s a little lame. You should be able to easily exit a store without buying anything.
I do like that the website tells you where in the store the item is to be found, ie: isle 9 on the left side.

Wine? Yes, please! It is one of my favorite things in life, and this place certainly provides plenty of options and decent prices. However, I’ve discovered something surprising at this location — a new love for whiskey (including scotch whiskey). Having received some outstanding service and advice from one of their experts (and I’m kicking myself right now for not being able to remember his name) we have embarked on an odyssey of whiskey sampling and buying that can only end in enlightenment and a depleted bank account.
For the new year I suggest that you pick something new to explore and head over there for some advice. You may just find a worthwhile journey of your own.

We have been teased for a long time with the «coming soon» sign posted at this location. It finally opened today and Wow! It’s one of the only next generation stores in this region. The features include:
Complimentary Wi-​Fi throughout the store and iPads located at a state-​of-​the-​art tasting bar complete with an app that recommends specific wines to pair with certain foods.
A fully equipped education center to host classes on wine, beer and spirits.
And a «Brewery District» with 12 beer taps to fill customers’ growlers with a rotating selection of local, regional and national beers.
Of course all this in addition to the vast array of wine, beer (including the biggest selection of craft beer I have seen) and so many spirits that Halloween would be jealous.
I am sure there will be some rough spots while the staff gets indoctrinated, but the couple of staff I encountered were more than happy to answer questions or find an answer if they did not know.
The only downside to me is the mall location. Trying to find parking space at the mall is challenging enough on the weekends. Now that Total Wine is in the picture parking will be a total nightmare.