Prudential Foothills Real Estate

When we first moved in, had to have cleaning crew come in twice since they didn’t do their job right the first time. Maintenance wait is horrible, when something needs to be done takes a week at least for someone to come fix it. Horrible with communication on when their going to come fix or request.

I have been renting from these people for 6 months and have never had a worse experience in 10 years as an Arizona renter. I went 3 months with mold in my bathroom and when I moved in there were lights burned out in literally every room of the house. (That’s not an exaggeration: there was not a single room with all the light bulbs working. Those also took 3 months to get fixed.) The owner of the property has crap stored inside and outside the house (and not small amounts… we’re talking a full closet inside and another full closet outside), and my roommate and I have just had to work around it. We were told by Prudential that the place would be professionally cleaned before move-​in, but the crew that went through was lazy and the place was still extraordinarily dirty (to the extent that I found used bobby pins and Q-​tips in the master bathroom, and a brown smear on the toilet seat).
Dealing with the agents has also been unpleasant. I should have known better when I met with Dustin Allred to sign my lease agreement and before producing a single piece of paper, he gave me a lecture about not «lawyering up» if we had a disagreement, and then proceeded to tell me a few proud war stories of ejecting lawyers from his office when they tried to force him to do his job. Cindy Ford has been rude both via phone and email, and has billed my roommate and I inappropriately for repairs on appliances which were never inspected before our move-​in and which have never operated properly.
I will never deal with this company again in any capacity, and if you don’t want to be swindled and treated poorly, I suggest that you too find different real estate representatives.