PODS

Delivery of unit as scheduled ok but pod is damaged noticed mustiness on a few items on delivery day two days later it rains in unit and collects near back and we have to scramble to get boxes out that we were planning on keeping on the pod and having picked up to be stored for at least two months– customer service says they will call back they don’t we call repeatedly. They are refusing to consider refunding us any charges related to the unit itself. The unit leaked prior to delivery to our address based on what we saw first then leaked more causing further damage. Mr. Mckellar of Pods refuses to consider on behalf of Pods ANY reimbursement for the faulty unit or for us having to relocate our things. No initiative from Pods on how to handle the situation.:(
He said we can only file a claim — based on others this has gone nowhere– let’s see what happens. BIG inconvenience and cost for a faulty product.
Don’t use Pods.